# ESR Rewards Club — user reviews

> 7 indexed App Store user reviews of ESR Rewards Club by Paytronix Systems Inc, rated 3.63/5 from 19 ratings.

- Source: https://appshunter.io/ios/app/esr-rewards-club/id1588019823/reviews
- App overview in markdown: https://appshunter.io/ios/app/esr-rewards-club/id1588019823.md
- Rating breakdown: 5★ 12 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 6

## Most critical reviews (7 lowest-rated)

### 1/5 — Horrible service, buggy app

*2024-12-01*

We ordered 2 pasta dishes and a salad for pickup via the app for a grand total (after multiple fees and tip) of ~$100. Drove downtown to pickup the order at Tavolata and got home to realize they forgot 1 of the pastas – dinner ruined. Called and they confirmed it was sitting on their counter and they’d call us back the next day to refund. Never heard from them again. We also have previously purchased gift cards we’ve unable to use due to issues with the app.

### 1/5 — Crashes instantly

*2023-10-01*

Used this a few times. Now it crashes on launch even after uninstalling and reinstalling. Mobile website also doesn’t work well and navigation is clipped.

### 1/5 — Worked fine…until it didn’t.

*2023-06-28*

Back when this app worked, my only complaint was that it was unclear when I’d successfully scanned my receipt’s QR code. 

This app now crashes on startup, and is now completely unusable.

### 1/5 — Glitchy and awful

*2023-04-19*

Very glitchy. App does not link to my reservation. No way to update/edit personal info. Horrible

### 1/5 — Crashes on startup on iOS 16.1

*2022-10-30, version 22.16.2022102101*

Please fix this. Uninstalling and reinstalling does not fix this.

### 1/5 — Awful user experience

*2022-01-13, version 21.59.2021110902*

This app is terrible.  I put in my credit card and it kept saying that my name was needed even though it was entered in the app. Will not be using it again

### 3/5 — Buggy after update

*2022-02-13, version 21.59.2021110902*

Great idea and worked fine until an update and now it crashes immediately. It’s been a week or two, hoping this review will inspire the developers to fix it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*