# ESRT+ — user reviews

> 6 indexed App Store user reviews of ESRT+ by Empire State Realty Trust, Inc., rated 3.68/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/esrt-plus/id1602414089/reviews
- App overview in markdown: https://appshunter.io/ios/app/esrt-plus/id1602414089.md
- Rating breakdown: 5★ 16 · 4★ 2 · 3★ 2 · 2★ 1 · 1★ 7

## Most critical reviews (6 lowest-rated)

### 1/5 — Scanner doesn’t work

*2026-03-24, version 24.01.110*

The mobile access scanner to select my floor in the elevator never works. Huge pain.

### 1/5 — Not able to receive set password  emails

*2024-04-23, version 24.01.110*

Tried several times but not able to receive set password emails to start with

### 1/5 — Good luck

*2023-02-10, version 23.01.200*

Have yet to use the app since my account is having issues logging in. It’s been two weeks and I’m still waiting for them to fix the issue.

### 2/5 — Eh

*2022-08-26, version 22.08.200*

Password recovery link works sporadically at best. Very inconvenient for new users

### 3/5 — Apple Watch

*2024-05-01, version 24.01.110*

Works well, but needs to support Apple Watch.

### 4/5 — Need to support apple watch

*2022-07-26, version 22.07.100*

Works for entering the building but not to your office

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*