# ESRT Tenant App — user reviews

> 6 indexed App Store user reviews of ESRT Tenant App by Empire State realty Trust, rated 3.80/5 from 37 ratings.

- Source: https://appshunter.io/ios/app/esrt-tenant-app/id1602414089/reviews
- App overview in markdown: https://appshunter.io/ios/app/esrt-tenant-app/id1602414089.md
- Rating breakdown: 5★ 22 · 4★ 3 · 3★ 2 · 2★ 1 · 1★ 9

## Is ESRT Tenant App safe?

ESRT Tenant App appears mostly safe based on user ratings. The AppsHunter Safety Score for ESRT Tenant App is 74 out of 100. This assessment is based on 37 user ratings, with an App Store average of 3.8 out of 5. Of 37 App Store ratings, 67.6% point to a safe experience, 5.4% suggest some concerns, and 27.0% point to a risky experience.

## Is ESRT Tenant App legit?

ESRT Tenant App appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for ESRT Tenant App is 78 out of 100 points across 7 verification signals from App Store and developer data.

## Most critical reviews (6 lowest-rated)

### 1/5 — Scanner doesn’t work

*2026-03-24*

The mobile access scanner to select my floor in the elevator never works. Huge pain.

### 1/5 — Not able to receive set password  emails

*2024-04-23*

Tried several times but not able to receive set password emails to start with

### 1/5 — Good luck

*2023-02-10*

Have yet to use the app since my account is having issues logging in. It’s been two weeks and I’m still waiting for them to fix the issue.

### 2/5 — Eh

*2022-08-26*

Password recovery link works sporadically at best. Very inconvenient for new users

### 3/5 — Apple Watch

*2024-05-01*

Works well, but needs to support Apple Watch.

### 4/5 — Need to support apple watch

*2022-07-26*

Works for entering the building but not to your office

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-14.*