# ESS Mobile — user reviews > 102 indexed App Store user reviews of ESS Mobile by Attendance on Demand, Inc., rated 1.67/5 from 343 ratings. - Source: https://appshunter.io/ios/app/ess-mobile/id667448755/reviews - App overview in markdown: https://appshunter.io/ios/app/ess-mobile/id667448755.md - Rating breakdown: 5★ 33 · 4★ 13 · 3★ 12 · 2★ 19 · 1★ 247 ## What do users think of ESS Mobile? Overall sentiment: negative **Pros** - ✅ Simple and straightforward time tracking functionality - 📧 Email records linked to time card - ⚙️ Works reliably on Android devices **Cons** - 🐛 Connect button functions as text box instead of button - ❌ App crashes frequently after updates - ⚪ White screen loading issues - 📍 Location detection inaccurate (4-5 miles off) - 🔐 Login failures and credential issues - ⏱️ Cannot view punch in/out times - 🔄 Requires manual login every time app opens - 📱 Poor iPhone compatibility (especially iPhone 7, 12, 13) - 🖥️ Outdated UI design (Windows 95 appearance) - ❄️ App freezes and becomes unresponsive - 🔀 Cannot switch between multiple employers easily - 📊 Difficult to view hours worked and time off calculations - 🎯 Missing core clock-in button functionality - 📱 Doesn't scale to landscape mode - 🔧 No Face ID or biometric login support - 📋 Cannot view archived timesheets - 🚫 iOS 15 compatibility issues - ⚠️ Automatic lunch break deduction without user control - 🔌 Cannot stay logged in between sessions **Commonly reported bugs** - Connect button treats input as editable text field - App fails to load or shows blank white screen - Location services report incorrect location - Login credentials rejected despite correct information - Clock-in button disappears or becomes non-functional - App freezes when entering information - Cannot proceed past login screen - App crashes on latest iOS versions - Automatic logout without user action - Cannot clock in to new job within one minute of clock out - Punch functionality only works on second attempt - Controls render off-screen on certain devices - App incompatible with iOS 15 - Timesheet data fails to load - Notifications sent to wrong phone numbers - Pay stubs missing tip percentage and hourly information - Redundant navigation buttons on same page **Most requested features** - Face ID or biometric authentication - Remember me/stay logged in functionality - Current time display on home screen - Manager approval system for early out/late in requests - Ability to view all punch times and historical data - Support for multiple employers without app reinstallation - Landscape mode support - Easy password reset functionality - Loading indicators for better UX - Visible phone number management (primary/secondary) - Better accessibility and menu navigation - Improved pay stub formatting and clarity ## Newest reviews (14 of 102) ### 1/5 — Update crash *2025-12-02, version 3.0.1104* Lastest update crashed the app for me. I can’t do anything on it now ### 1/5 — It was okay till it wasn’t *2025-12-01, version 3.0.1104* I could punch in check my punches. Then I went to punch in one day after this update and it’s not working. It’s useless it tells me to contact my hr for my login information. I had no problems before the update. ### 1/5 — Not decent app *2025-09-18, version 2.0.1092* You can’t work for more than one place, you have to delete the app over and over to switch counties or entities. Can’t swap servers easily ### 1/5 — Awful *2025-09-01, version 2.0.1092* Every time I try to open the app, it’s just a white screen. Very frustrating that I’m not even able to access it, yet I’m required to use this app for work. ### 1/5 — Garbage *2025-06-04, version 2.0.1092* This is definitely one the worst apps I’ve ever set my hands on. Dear God, you would think the way that the works is pushing me to download. This is actually does something it does not. ### 1/5 — Worthless *2025-03-25, version 2.0.1092* The French have a word for apps like this, “Le Doo Doo” ### 1/5 — Doesn’t fit on screen *2025-02-15, version 2.0.1092* App doesn’t render properly on an iPhone 7. Some controls are off screen. ### 1/5 — Doesn’t work *2025-01-03, version 2.0.1092* I can’t even get past the login on my phone. ### 1/5 — Can’t see contact number *2024-12-16, version 2.0.1092* I really would love to know why this app was sending texts to my dad when primary phone number was selected. I wonder what secondary phone number is? Is it mine? That’s strange because I never put my dad’s phone number as contact information for clocking in. Really would love to see which phone number is primary and secondary. not hard to create that function as part of the code. ### 1/5 — Simple app that doesn’t work *2024-11-20, version 2.0.1092* Half the time I get a white screen or the chasing circle as it tries to load. Will request our school to find a new app to use for clock ins. ### 1/5 — For all that is good, please get FaceID!!! *2024-10-04, version 2.0.1092* I hate this app so much. I used to work for a company that used ADP. And their app is so user-friendly. That was seven years ago. Why is this app so far behind the times? It’s impossible to see how much time I have so that I know how to calculate my time off at the end of the week. I hate it, I hate it so much! Also, why can’t I login using my Face ID. Why do I have to type out 9 different numbers every single time I login? It’s so stupid! They obviously don’t care. All of the reviews are bad and have been for years. ### 1/5 — Password *2024-07-31, version 2.0.1092* No way to reset password?!! ### 1/5 — Worst app ever *2024-07-02* I hate this app so much. I used to work for a company that used ADP. And their app is so user-friendly. That was seven years ago. Why is this app so far behind the times? It’s impossible to see how much time I have so that I know how to calculate my time off at the end of the week. I hate it, I hate it so much! Also, why can’t I login using my Face ID. Why do I have to type out 9 different numbers every single time I login? It’s so stupid! They obviously don’t care. All of the reviews are bad and have been for years. ### 1/5 — Freezes *2024-05-22, version 2.0.1092* The program freezes! Cheap program ## Most critical reviews (10 lowest-rated) ### 1/5 — Kicks me out *2026-05-30, version 3.0.1113* Every time this app updates it looks me out and I have trouble logging in and the app seems to lose more and more of the features and functionality ### 1/5 — Fag *2026-05-26, version 3.0.1112* Fag ### 1/5 — Terrible *2026-05-22, version 3.0.1112* If I could give 0 stars I would it never works and is such a hassle to even get logged in to. ### 1/5 — It’s such a bad clock in system *2026-05-15, version 2.0.1092* This app lags and needs a new simpler UI system. ### 1/5 — Update *2026-04-20, version 3.0.1109* My app was working fine and then all of a sudden it wasn’t working anymore reached out to tell my job because this is how we pick up days and see and other thing that involves the app. Some workers app is working while I think mines is the only one that isn’t and hasn’t for two and a half weeks now. ### 1/5 — Deserves half a star. *2026-04-07, version 3.0.1109* Using manual time cards would be more convenient than this app. ### 1/5 — Wrong location *2026-03-26, version 3.0.1108* Can’t clock in bc the app refuses to recognize that I’m in the building. Shows the address for the building but says I’m not in the right location. So aggravating. Worst part is my facility is getting rid of paper time edits so you can’t do anything to prove you’re at work. ### 1/5 — app sucks *2026-03-24, version 3.0.1108* the app doesn’t even load for me anymore, i tried deleting and redownloading and signing back in but every time i try putting in information, the app just freezes and does weird things like letting me edit the “connect” button and won’t let me actually press it at all ### 1/5 — App sucks *2026-03-15, version 3.0.1107* This app doesn’t allow me to go back to the main schedule screen. It is glitching and stuck in the Paylocity window now. App sucks. Needs to be updated. ### 1/5 — app continues to be horrible *2026-02-01, version 3.0.1104* I’ve used this app for work for 1.5 years, its bugs and glitches never cease. I’ve nearly lost money because of this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Wont able to use it again *2026-06-03, version 3.0.1113* Cant login to server buttons dont work ### 5/5 — Very easy and good *2024-09-27, version 2.0.1092* Very good and easy with the company I work for ### 5/5 — Works great! *2020-03-27* I am have no problem with it so far. I like that I have records linked to my email of my time card. ### 3/5 — Not letting me log in *2021-06-24* This app was working fine for months now I can’t see my schedule or my time sheets doesn’t even let me log in please fix ### 2/5 — I can not login! *2026-06-10, version 3.0.1113* Why??? ### 2/5 — This app is buns *2025-04-12, version 2.0.1092* This app is not it ### 2/5 — Not good *2025-03-14, version 2.0.1092* Been having major issues with this app ### 2/5 — hate it. *2024-10-01, version 2.0.1092* it's okay. but i literally cannot get farther than the first part on my iphone 12. when i press "connect" it doesnt connect but makes me type in the connect box. so i have to use my other phone in order to clock in. ### 2/5 — Help *2024-02-12, version 2.0.1092* The “Connect” button is broken. It lets me edit the text of the button but not submit it. Please fix. ### 2/5 — Update *2023-06-02, version 2.0.1092* This new update is changed the whole app👎 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*