Glitch
App is super helpful and has really allowed my company to maintain track of all my invoices estimates etc. although when I refresh my business info or add any new specification it doesn’t save it and reminds as the same when I click preview.
Apps not working at essential time
Normally operates ok but as I have a few invoices to write up it decides to not work with error signs. This is not ideal for an app with a subscription.
Sweetness
I like it as soon as I understood what was what. Highly recommend💯
Customer service.
It’s a great app and I definitely recommend it. My issue is with the customer services. I’ve had two issues I’ve asked for help on and I haven’t received a response from the InvoiceToo team in a few weeks and I’m still dealing with the issues.
1- Estimates read “sent” when they haven’t actually sent. I have to keep trying 5+times fir each estimate. I CC myself so I know wether its sent or not.
2- For the estimates that actually go through they’ll read “accepted” when the customer hasn’t approved it or seen it. I’ve looked like a fool a few times with customers looking at me puzzled while I’m thanking them for accepting the quote.
I’ve asked a question before and they respond with a reasonable amount of time. I’m not sure where the hang up is this time.
1- Estimates read “sent” when they haven’t actually sent. I have to keep trying 5+times fir each estimate. I CC myself so I know wether its sent or not.
2- For the estimates that actually go through they’ll read “accepted” when the customer hasn’t approved it or seen it. I’ve looked like a fool a few times with customers looking at me puzzled while I’m thanking them for accepting the quote.
I’ve asked a question before and they respond with a reasonable amount of time. I’m not sure where the hang up is this time.
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Hiiii
Arabic language should be added !!
