# e.syOne

> Secure mobile access to lawyer-provided documents and communication. (iPhone/iPad app by e.Consult AG.)

- Source: https://appshunter.io/ios/app/esyone/id1503666489 (this page in markdown: same URL + `.md`)
- Developer: [e.Consult AG](https://appshunter.io/developer/371071506)
- Category: Productivity, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 11.0 · 50 MB
- Languages: English
- Released: 2020-07-02
- Data updated: 2026-06-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/esyone/id1503666489/reviews.md

## What is e.syOne?

With this app, we offer you quick access to documents and information that your lawyer makes available to you via WebAkte - anytime, anywhere. You can easily and efficiently create messages yourself, reply to them and attach attachments such as send photos. In addition, the tüv-certified cloud solution WebAkte guarantees absolute data security with a server located in Germany.

## Key features

- Secure document access
- Message creation and replies
- Attachment support (photos)
- TÜV-certified cloud solution
- Data security
- German server location

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/esyone/id1503666489/reviews.md

### 1/5 — Funktioniert nicht!

*2024-02-07, version 4.2.4*

Weder unter Chrome, Edge oder Firefox. Auf Nachfrage in meiner Kanzlei gäbe es wohl keinen Support und man wisse nicht weiter.

Jetzt alles ganz herkömmlich per Papier! Sehr enttäuschend, nicht zu empfehlen!

### 5/5 — Love it

*2022-11-29, version 4.0.0*

Meine Mandantschaft hat schon die WebAkte sehr gemocht. Aber die APP ist noch einen Schritt weiter. Die Möglichkeiten des Iphone können noch besser genutzt werden und die Aufgabenlisten ist genial. So weiss mein Mandant, was ich von ihm brauche.

### 2/5 — Gute Idee - Problematische App (V3.0.0)

*2021-12-22, version 3.0.0*

Gute Idee den Webakte-Service als App auszubauen. Aber bei uns (iPhone 8/64 und iPhone X/64 mit Vers. 3.0.0) dauert es einfach viel, viel zu lange, bis App und Akte geladen sind: Über 2 Minuten um vom App-Start bis zum Log-In zu kommen (E.sy Thing-Logo Screen) und dann nochmals über 2 Minuten vom Log-In ([…]-Screen) zu meiner Akte (4 Minuten gesamt). Auch danach dauern Aufrufe der Nachrichten „ewig“. Mag sein, dass das auf iPhone 13 besser läuft, aber die App sollte selbst auf einem iPhone 6S laufen. Ganz anders die alte Browser-Webakte (Secure.Webakte.de). 6 Sek. vom Tap auf Mail-Link bis zum Log-In und <1Sek. danach.

### 5/5 — Praktisch

*2021-11-02, version 3.0.0*

super Sache für Mandantinnen und Mandanten ✅

## Frequently asked questions about e.syOne

### What is e.syOne used for?

e.syOne provides secure mobile access to legal documents and information made available by your lawyer through WebAkte. It also allows you to create and reply to messages with attachments.

### Is e.syOne free to use?

Yes, e.syOne is available for free. The app does not have any in-app purchases or advertisements.

### What devices does e.syOne support?

e.syOne is available on iPhone and iPod devices. It is rated for ages 4 and up.

### How secure is e.syOne?

e.syOne utilizes WebAkte, a TÜV-certified cloud solution, which guarantees absolute data security with its server located in Germany.

### How often is e.syOne updated?

The latest version of e.syOne is 4.2.5, and it was last updated on June 26, 2024. This indicates regular updates to maintain functionality and security.

### Can I send photos through e.syOne?

Yes, you can attach files, including photos, when creating or replying to messages within e.syOne.

### Where is the e.syOne server located?

The server for e.syOne's WebAkte solution is located in Germany, ensuring data security and compliance with German data protection standards.

## Version history (last 5 releases)

### 4.2.5 — 2024-06-26

These updates fix the issue when the application loads a large number of shared messages.

### 4.2.4 — 2024-01-22

In this update, the PIN page will be removed during the registration process. Users no longer need a PIN to register. In addition, users can now download Akte and sort their files between documents and images for easier viewing.
Bug fixes: 
•	Display error in the file details has been fixed
•	Display  error in answered tasks has been fixed
•	File upload issues has been fixed
•	Upload limit is now displayed to the user
•	Added English translation option in the registration process

### 4.2.3 — 2023-10-30

With this update, users can now search their cases. If users are assigned to more than three cases, it is possible to search the case. In addition, the application can now display linked website from account enquiry form.
Bugfixes and improvement:
    - The problem with disabled registration button has been fixed.
    - Attached PDF in task form is now displayed.
    - Auto-Reply answer is now displayed.
    - Account activation link will now redirects user to the application.
    - Link to the privacy policy is also now displayed in push notification dialog page.
    - Fix display error of form elements.

### 4.2.2 — 2023-09-03

•	User will now receive their authentication PIN for registration process in the registration email.
•	Updated file icons for better visual clarity.

### 4.2.1 — 2023-08-22

The application now supports displaying custom repeatable form elements.

Bugfix:

Fixed display of unread messages.
Fixed missing information in service provider account details.
Fixed the display of the Send button when creating a message.

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All apps by e.Consult AG: https://appshunter.io/developer/371071506

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-24.*