# ETA SPOT — user reviews > 194 indexed App Store user reviews of ETA SPOT by ETA Transit Systems Inc, rated 1.50/5 from 1,035 ratings. - Source: https://appshunter.io/ios/app/eta-spot/id1021211544/reviews - App overview in markdown: https://appshunter.io/ios/app/eta-spot/id1021211544.md - Rating breakdown: 5★ 72 · 4★ 30 · 3★ 29 · 2★ 89 · 1★ 815 ## What do users think of ETA SPOT? Overall sentiment: negative **Pros** - 🚀 Easy to use - 📍 Helpful for tracking bus locations - 🔋 Efficient battery usage **Cons** - 🐛 Frequent bugs and glitches - ⏱️ Inaccurate arrival times - 🗺️ Poor UI and navigation - 🔄 Resets user preferences on every launch - 🚌 Fails to show all available routes **Commonly reported bugs** - Buses disappearing from the map - App crashes when opening certain menus - Routes not loading correctly - Scheduled times not matching actual bus arrivals **Most requested features** - Ability to save preferred routes - Improved real-time bus tracking - Integrated trip planning tools - Cleaner and more intuitive interface ## Newest reviews (20 of 194) ### 3/5 — Not that bad anymore *2026-08-23, version 2.2.26* The UI is still bad on iphone. The design is old school, and I can't click on certain buttons on my iphone bc of the black section on the top covering it. Some good things abt this app is that you can see the bus schedules, the different routes & bus numbers, and that it tracks/shows your location and the bus's location on the map (and the direction you are facing). Feature requests: 1. Favorite routes, save the route settings. Currently the app does not save your routing settings and you have to redo it every time you open the map. I think saving routes would make things a lot more convenient 2. Let us change the date, like if I wanted to see the routes on Thursday on a tuesday, I think having an option to change the day to Thursday and being able to see Thursday's routes would help a lot in planning 3. Directions, it would very nice and beginner friendly if you could type in your desired location (and time of arrival) and the app would suggest the best routes to take, and notify you to be on time for your bus. ### 4/5 — Barely usable *2026-08-11, version 2.2.26* Confusing, hard to read on phone, just plain wrong in places. When I check stops I expected to see where the bus stopped. It lists where the buses don’t stop including that all the US buses say they don’t stop at Platform 6 at US. There’s no way to know when the buses is coming. ### 2/5 — Review *2026-07-15, version 2.2.26* The map will zoom out unprompted, which is extremely frustrating. On the feedback form, the prompts (“email address”, etc) are almost impossible to read, and once you’ve selected the option to fill out a feedback form, you need to completely exit the app if you want to leave a review or do another one of the options listed in the top right menu. ### 2/5 — Need work. *2026-06-25, version 2.2.26* Super laggy, does not save your route choices and poorly programmed. ### 2/5 — They're a better option *2026-05-08, version 2.2.26* if you’re having an issue with this app, you can most likely use Google maps instead. I use Google Maps for my bus routes in Charlottesville, Virginia and it has all the information necessary. I couldn’t figure out how to use this app and I am rather computer savvy. ### 2/5 — The app literally is off center from the screen *2026-05-03, version 2.2.26* Update it so it fits the screen. Looks like it zoomed in and doesn’t fit a smartphones design language with empty space ### 2/5 — Location settings *2026-02-07, version 2.2.26* I am sitting in Nampa, Idaho, and when I open the bus routes, I can only find Boise buses. Why can’t the app adjust to my location? ### 1/5 — Horrible *2026-01-31, version 2.2.26* This is a terrible app. Times aren’t accurate and there even times when it tells you there aren’t buses when there are or will misplace the location of the bus from the time they are actually located. ### 2/5 — Needs improvement *2026-01-19, version 2.2.26* As a student who attends school, the buses are what i rely on for, going into sophomore year into senior year. this app has so much issues. The bus routes will disappear on me?! it just wipes off and i can’t see where the buses r when i press on the route, just tiny improvements like saving routes, setting reminders for when the bus is coming by a certain time you choose by, setting more accurate times, etc. if they actually cared about the people who use the bus they’d figure this out. ### 1/5 — Never good *2026-01-12, version 2.2.26* Awful ### 1/5 — Bus Manteca *2026-01-06, version 2.2.26* No set schedules listed. App needs work! ### 1/5 — Doesn’t fit screen *2025-12-11, version 2.2.26* Aside from being frequently inaccurate, the top of the screen is barely reachable or unreachable due to the Dynamic Island ### 1/5 — Works once upon a time *2025-12-09, version 2.2.26* Zero bus tracking regardless of the weather. ### 1/5 — Difficult *2025-11-29, version 2.2.26* Not intuitive or user friendly. Should study transit apps for other cities for some ideas. ### 1/5 — Just Use the Website *2025-11-18, version 2.2.26* It’s not helpful at all. Deleting the app and just using the website. Barely functions, doesn’t have the trip planner tool or helpful maps or explanations on how to use the app. I feel like it’s an obvious grab for data. CAT IS AN AMAZING SERVICE BUT this app is not. ### 1/5 — Currently on the wrong bus because of this app *2025-11-17, version 2.2.26* Dont download this your better off looking at the direction of the wind to tell you where to go ### 1/5 — Makes Life Hard *2025-11-11, version 2.2.26* This app literally never has the correct estimation time. I miss the bus frequently because of it. I started having to memorize the bus patterns. Never even properly tracks the bus. You’ll be looking at a bus and all of a sudden it teleports 5 miles down the road. It will say the bus is coming in less than 2 minutes and then I’ll be standing outside for the next 10 minutes in the freezing cold. If i could give it 0 stars I would. ### 4/5 — Does what it’s supposed to do. *2025-11-07, version 2.2.26* The UX could be a little more easier, and the UI could be a little bit cleaner. ### 1/5 — Useless *2025-11-05, version 2.2.25* A waste of space in my phone ### 1/5 — A pathetic bus app *2025-10-25, version 2.2.25* This bus app is pathetic!! I can’t believe Dutchess County Loop uses this bus app!! You need to have a schedule for a whole week for people to make plans to travel ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst interface ever *2026-08-14, version 2.2.26* Almost completely unusable. ### 1/5 — Does not work as intended *2026-07-16, version 2.2.26* There’s no way to receive route/bus updates on this app. No realtime info/bus tracking. Lacks other important features. Poorly made app overall. ### 1/5 — Unreliable *2026-06-07, version 2.2.26* Completely useless. Buses come and go and never show on the map. Impossible to plan using this app. ### 1/5 — Terrible *2026-06-06, version 2.2.26* This is the worst public transit app I’ve ever encountered. Period. There isn’t even an operational email to contact support. The App Store needs to vett apps before allowing them to be active here. ### 1/5 — Horrible Service *2026-05-28, version 2.2.26* I would give this app zero stars if I could. I have been late to class so many times due to the buses not appearing on the app. This app is horrendous for students who depend on the bus. ### 1/5 — Needs improvement *2026-04-22, version 2.2.26* I use the route 3 bus line in Loveland. The GPS tracking for that bus is never turned on so you can never see where the bus is located. ### 1/5 — Worst app tracking *2026-03-27, version 2.2.26* The bus is never were is supposed to be. It has a bad tracking system making me and many student to lose the bus several times. The maps looks awful and they don’t have the option to rate the bus system. My university purchased them because they’re cheap not good quality ### 1/5 — Could be so much better *2026-03-23, version 2.2.26* Much like valley regional transit, this app leaves much to be desired but is just enough to be the bare minimum. Could really use some optimization and cleaning up, the app too. ### 1/5 — DO NOT make your students use this!!!!!!!!! *2026-03-09, version 2.2.26* I had to get this app for my campus busses. I saw the star rating, and as soon as I opened the app I knew why. When I say unusable I MEAN unusable. The app's format doesn't fit my IPhone and as such I can't use it. I have two other apps and a website up just to catch my buss because this one can't do its job. Also, as a warning which I knew about going in, it has a terrible lag. I was told 2 minutes. But genuinely get to your stop 5 minutes before it says it'll be there at LEAST because the buss will probably be pulling out already. I don't know why it's 2026 and I'm being asked to use something from 2001 just to get to classes. I usually don't write reviews, but if I can sway people to not put their students through this nonsense- here you are. 0 stars if I could. ### 1/5 — Sucks so bad *2026-03-03, version 2.2.26* Literally the worst app. It’s ugly, annoying that you can’t set a default route, and just simply not as good as before. It takes so much longer to use than our old one. Mizzou needs to do better with how much everyone pays and this abomination is what we’re forced to use. ## Most praised reviews (10 highest-rated) ### 5/5 — Helpful *2025-02-11, version 2.2.19* This app is very helpful and I’m surprised a lot of people don’t use it coming out people use this app. It helps a lot. It helps me. ### 5/5 — Review of Spot App *2024-08-19, version 2.2.18* Very convenient app that provides the different types of bus routes to Campus Bus (6,9, and also 12). The Bloomington Transit also shows the full schedule. Highly recommended. ### 5/5 — Works perfectly *2023-11-25* Recently used when visiting a college campus and all of the routes were visible and easy to determine which to use. The information provided by the transportation agency was accurate and helpful. The app was very easy to use and can recommend. ### 5/5 — App does what it need to *2019-03-21* We use this app for Ztrans routes in New Mexico and overall I haven’t had any problems. I appreciate how far it shows the bus and the location of other buses in town. It leaves out a lot of guess work. ### 5/5 — Helpful app *2019-02-25, version 2.2.1* Excellent app! I use it regularly! I’ve always been able to rely on it to make sure I know where the bus is and what time I need to be at the bus stop. Highly recommended ### 5/5 — Coeur D Alene great app *2018-01-09, version 2.1* Awesome app for Cda idaho use it all the time ### 5/5 — Very helpful *2017-11-08* It’s very helpful for a user to navigate. ### 5/5 — App is working fine *2017-11-08* Looking great,very useful app ### 5/5 — Works fine *2017-11-08* App is looking good. ### 5/5 — SPOT App Rocks!!! *2017-11-06* My school just upgraded their buses to support this app and it is super helpful! I used to have to call the school before my class to make sure a bus wasn’t running late (otherwise I had to call!). Such a breath of fresh air! App is super accurate!!! Thank you god!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*