# Ethan Allen inHome™ — user reviews > 31 indexed App Store user reviews of Ethan Allen inHome™ by Intiaro INC, rated 3.90/5 from 746 ratings. - Source: https://appshunter.io/ios/app/ethan-allen-inhome/id1385071267/reviews - App overview in markdown: https://appshunter.io/ios/app/ethan-allen-inhome/id1385071267.md - Rating breakdown: 5★ 459 · 4★ 70 · 3★ 38 · 2★ 38 · 1★ 141 ## What do users think of Ethan Allen inHome™? Overall sentiment: negative **Pros** - 👍 Useful app for visualizing furniture - 💡 Interesting AR features **Cons** - 🐛 Crashes and freezes frequently - 🤔 Lack of basic functionality (search, sort) - 👎 Not user-friendly, difficult to navigate - 🤷‍♀️ Sends users to website instead of in-app info **Commonly reported bugs** - App doesn't load or connect to the internet - AR furniture placement issues (floating, not on floor) - Incompatible with some devices/OS versions **Most requested features** - Allow scaling furniture to current room size - Improve AR placement accuracy - Add search and sorting capabilities ## Newest reviews (13 of 31) ### 1/5 — Not user friendly *2020-06-13, version 1.9.9* I want to get details on a product and this app only allows to access camera to see it in a room. Getting details on material etc is Impossible Great products but I don’t see how you sell anything with this app! ### 1/5 — Difficult *2020-05-03, version 1.9.9* Just want to search and review, no camera features needed ### 1/5 — Epic fail *2020-04-09, version 1.9.8* This app is horrible. If your room is not already empty the image will appear to sit on top of other furniture pieces. ### 1/5 — Chat *2020-01-20, version 1.9.6* The people on the chat, Rylie, cannot answer basic questions. ### 1/5 — No point *2020-01-10, version 1.9.6* Please change it !!!😡😡😡 ### 1/5 — App freezes *2019-09-05, version 1.8.9* I would have given it a zero ### 1/5 — Needs access to my photos? *2019-07-27, version 1.8.9* No explanation as to why the app can’t be used without allowing access to your photos. Not thanks. You don’t need pictures of my family to show me what a couch looks like in my living room. ### 1/5 — Needs work *2019-06-10, version 1.8.9* Constantly crashes/freezes ### 1/5 — Can’t search or sort *2019-01-24, version 1.6.1* There is a severe lack of basic functionality that all other shopping apps I use have. Can’t sort by price, can’t search. ### 1/5 — Crashes during loading *2018-12-29, version 1.6.1* So disappointing that this app repeatedly crashes while trying to load. Waste of time! ### 1/5 — Crashes - won’t start *2018-11-25, version 1.6.1* Basically can’t get it to even open ### 1/5 — App won’t load *2018-11-23, version 1.6.1* App indicates it experiences an error attempting to the internet. It appears to load to varying degrees, but eventually freezes when it appears to have finally fully loaded. Using an iPhone 6plus. Uninstalled and reinstalled app twice with same outcomes. ### 1/5 — Needs work *2018-10-21, version 1.6.1* Items float in the room a few feet above the floor. There’s a slider to raise the item up and down, but doesn’t allow a rug, bed, or sideboard to sit on the floor. ## Most critical reviews (10 lowest-rated) ### 1/5 — What the point? *2026-06-08, version 2.2.6* If all the app does is link to the website. Why not simply use the website? The app really doesn’t have a purpose. ### 1/5 — Total Garbage *2024-06-30, version 2.2.6* This app is horrible I went to log in on the app with my info from the actual website and I couldn’t do it. I tried multiple times just to make sure I wasn’t doing something wrong. It’s not me it’s the app. They need to develop their own app instead of having some 3rd party do it. ### 1/5 — I just want to look at stuff and see how much it costs *2023-08-08, version 2.2.6* Guess I’ll just go to the website. ### 1/5 — Dysfunctional App *2023-03-07, version 2.2.6* What a pain it was to try and use this app. First of all, to properly position an item is challenge enough, but then to add another item (e.g., the Aiden chair) is a nightmare. All this app did was make me not like the brand and move on to another furniture retailer for ideas. Apparently their design consultants have better software for visualization - so why is not the app instead of this? Also if you want product info - the app sends you to the website. SMH. ### 1/5 — Useless app *2023-01-06, version 2.2.6* App sends you to the website for product info, which is just stupid. And there are no prices on the website or on the app, which is also stupid and ridiculous. And clicking on an image in the app to get more info (because that’s how a normal app works!) doesn’t work — the app assumes you want to see how the item will look in your space. Dumbest app I have seen in ages, it lasted 5 minutes on my phone before I deleted it. ### 1/5 — App doesn’t work *2022-05-31, version 2.2.6* Not working for iPhone or iPad on iOS 15.5. Start the app and only a picture of the chair appears. Nothing else pops up. ### 1/5 — Never Works *2021-06-21, version 1.9.9* The app always says it can’t connect the the internet, but I don’t have actual connection issues otherwise. Total disappointment. ### 1/5 — Embarrassingly bad *2021-04-29, version 1.9.9* Not a native app. Poor use of permissions. Slow. Lowest bidder outsourced dev team nonsense. Deleted within a few minutes. Does not convey any of the style and sophistication of the brand. Everything that is wrong with mobile apps in 2021 in one very poor retail experience. ### 1/5 — Can’t scale to current furniture *2020-10-08, version 1.9.9* This must be for a professional because I can’t figure it out! Specifically, if you can scale the new piece of furniture to your current furniture to see how it fits into your room size wise, I don’t know how to do it. If you want to place a new piece over one old piece but keep other pieces to scale, how do you do it? Terrible app for the average person! ### 1/5 — WTH? Terrible. Makes no sense. Why bother, EA? *2020-08-09, version 1.9.9* Doesn’t do anything. ZERO stars ## Most praised reviews (8 highest-rated) ### 5/5 — I love this app *2021-10-27, version 2.1.9* this app is cool and coolest app ever ### 5/5 — Very good *2020-07-25* Give it 5 stars ### 5/5 — This app is very useful *2019-02-14, version 1.6.1* I found this app to be very useful. I loved I was able to take products I was interested in, and see them in my home prior to purchase. This feature definitely helped me to make my purchasing decision. ### 5/5 — Annoying! *2018-10-07, version 1.6.1* Definitely needs work. ### 4/5 — I wonder why *2019-10-14, version 1.8.9* Why do you have to get the marker for it? It’s cool but why not to be mean I love the rest but I just don’t like the marker thingy.. again not to be mean I don’t want to get the marker I want to do the AR thingy free can you fix the marker to be free so you don’t have to buy and amazing graphics.. not to be mean.. ### 2/5 — Not user friendly *2021-11-29, version 2.1.9* I am not technically inclined. This app is not helpful to me ### 2/5 — ??? *2020-11-10, version 1.9.9* Too many icons & arrows...Can’t figure out how to put two objects on a table that are the same but are different sizes… I have used other apps… But this is just frustrating... plus I tried on an iPad with IOS of 14.1 & got ..”your device does not support augmented reality”.. basically I gave up.. ### 2/5 — Could be easier *2019-09-06, version 1.8.9* I feel it should be easier to navigate this App. Compared to other Apps I find it difficult to shop for a chair and ottoman. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*