# EthioDirect

> Fast, secure, and fee-free international money transfers to Ethiopia. (iPhone/iPad app by Commercial Bank of Ethiopia.)

- Source: https://appshunter.io/ios/app/ethiodirect/id1602064491 (this page in markdown: same URL + `.md`)
- Developer: [Commercial Bank of Ethiopia](https://appshunter.io/developer/790022975)
- Category: Finance, Business
- Price: Free
- Rating: 2.00/5 from 108 App Store ratings · 60 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 51 MB
- Languages: American English
- Released: 2021-12-29
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ethiodirect/id1602064491/reviews.md

## What is EthioDirect?

EthioDirect is an international, fast and secure money transferring method to send money to family, friends, and loved ones from anywhere in the world to Ethiopia. Sending money has never been easier. You can send with a few steps and with no transaction fee. Your money will be settled very quickly once you complete sending.

## Key features

- International money transfers
- Fast settlement
- Secure transactions
- No transaction fees
- Easy to use

## What do users think of EthioDirect?

Overall sentiment: negative

**Pros**

- 👍 Incredibly convenient
- 🚀 Fast and user friendly
- 👍 Great start for CBE
- 👍 Works as expected

**Cons**

- 🐛 Payment failures
- 🐛 App doesn't work
- 🐛 Frustrating experience
- 🐛 Unreliable banking app
- 🐛 Generic error messages
- 🐛 Persistent payment issues
- 🐛 Confirmation codes not received
- 🐛 App cuts off apartment number
- 🐛 Does not accept foreign numbers
- 🐛 Validation issues
- 🐛 Not able to log in
- 🐛 App crashes
- 🐛 Transaction declines
- 🐛 App is useless
- 🐛 Not recognizing US numbers
- 🐛 Transaction delays
- 🐛 Double withdrawals
- 🐛 Static country code
- 🐛 No transaction receipt
- 🐛 No review before transaction
- 🐛 Confusing donation category
- 🐛 Address input issues
- 🐛 Rejects multiple cards
- 🐛 Poorly developed app
- 🐛 Needs improvement
- 🐛 Incompetent developers
- 🐛 Broken backend infrastructure
- 🐛 Cannot reset password
- 🐛 Stole my money
- 🐛 Fraudulent practice
- 🐛 Abysmal
- 🐛 Not functional
- 🐛 Useless
- 🐛 Dissatisfying
- 🐛 Horrible

**Commonly reported bugs**

- App cuts off apartment number from address
- Confirmation code not received via email or phone
- Validation for State/Zip Code not accepting numbers
- Unable to log in after logging out, verification code not received
- App crashes when entering bank account number
- Transaction fails with generic error message
- App flags transactions for fraud
- App doesn't send confirmation number
- App doesn't work consistently, transfers fail for no apparent reason
- Search and payment submission features are unstable
- App blocks access for 10 minutes after failed attempts
- App charges multiple times
- App doesn't recognize US phone numbers for account creation
- No transaction receipt
- Confirmation codes not received for US phone numbers
- App dies before transaction completion
- Confusing 'Its my Dam' donation category
- Static country code cannot be changed
- App rejects multiple cards
- App doesn't allow sending money
- App withdraws money twice
- App doesn't accept phone numbers outside Ethiopia
- Cannot verify legitimate CBE account
- Doesn't allow using phone number only from Ethiopia
- Transaction status remains pending for days
- No option to cancel pending transactions
- Login issues, verification code not received
- Cannot reset password
- Transaction fails for no reason, error message unclear

**Most requested features**

- Allow users to specify full address
- Provide a contact phone number for USA users
- Add option to store payment information
- Add option to resend from history
- Fix bug where get receipt sends new transfer email
- Allow foreign mobile numbers for registration
- Accept numbers for State/Zip Code validation
- Allow users to save payment method and address
- Increase transaction limit
- Add option to cancel pending transactions
- Allow email verification as an alternative
- Fix static country code for users
- Add transaction review before completion
- Fix donation category confusion
- Allow deactivation and restart options

## Recent user reviews (10 of 60)

All indexed reviews: https://appshunter.io/ios/app/ethiodirect/id1602064491/reviews.md

### 1/5 — App doesn’t work

*2026-07-07, version 3.2.28*

This app is pure utter trash. I’ve tried so many times to send money and it never goes through.

### 5/5 — Incredibly Convenient

*2026-07-05*

This app is a great start for Ethiopia commercial bank. It's incredibly convenient, allowing anyone to receive money within seconds. The only drawback is the lack of a contact phone number for users in the USA to resolve any issues. Keep up the good work!

### 1/5 — This is a very useful app from CBE. But the app cuts off apartment number from the address.

*2026-07-04*

My bank told me this app is giving my address without the apartment number. This causes it to fail. Whoever is developing  this app, please let the customer specify full address. If you make that correction, I will change my rating. Thank you!

### 1/5 — Horrible

*2026-06-18, version 3.2.28*

The worst experience ever, this is so frustrating. None of my more than 10 attempts to send money to CBE account went through. Just horrible.

### 1/5 — Persistent Payment Failures and Unreliable Banking App Experience

*2026-06-08*

CBE either needs to take this app down or replace the developers with someone competent who is actually capable of doing the work.

EagleLion uses the same payment system for Ethio Direct, CashGo, CBE Connect, and all the other apps they build for their customers. Unfortunately, many banks rely on them. I have never been as irritated by an app like the apps developed by EagleLion. They have amazing UI and amazing UX but the backend infrastructure is completely broken and full of bugs and errors.


I believe they use the same codebase and backend payment infrastructure for all their clients while using different UIs for each app. I don’t know if CBE has noticed this, but the payment system behind these apps appears to be the same.

How can all the apps built by this company have the exact same payment error? They all display the message: “Your transaction was unsuccessful. Please check your details and try again.” They don’t even provide the actual reason for the failure and instead show the same generic error for all cards and all users. I have even tried sending money using my friend’s account, hoping the issue might be with my card.

I have been experiencing this issue for months. I genuinely wanted to use this app because it would make sending money much more convenient, so I kept coming back every few weeks to check whether the problem had been fixed. Unfortunately, after months of waiting and multiple attempts, the same payment issues still exist without any resolution.

How can a financial company ignore a payment issue like this? How can we trust them with thousands of dollars when payments continuously fail because they are using a broken backend payment system developed by this incompetent company? This company appears to sell different UIs to multiple banks while relying on the same flawed payment infrastructure they developed years ago, yet they seem unable to fix the underlying issues.

How is it possible to keep ignoring all these negative reviews and continue working with the same company when the app they sold you is simply terrible? Either remove the app from the App Store or hire competent developers who can build a robust and reliable payment system.

### 1/5 — Can not download up or use downloaded up

*2026-05-27*

It is asking for phone number or email address to send confirmation. Yet on both methods no confirmation code is received and unable to use the app. “ we sent you a confirmation code” . It never sends a confirmation code neither on email nor on my telephone number. No response from application developer I sent email twice .

### 1/5 — Dissatisfying

*2026-05-21, version 3.2.20*

So dissatisfying. The most corrupt app ever. Why? It doesn’t even take address but requires it.

### 1/5 — Don’t waste you time here

*2026-04-08, version 3.2.17*

If it doesn't accept foreign mobile numbers, how am I supposed to register and use it? This is incompetence at its highest level.

### 2/5 — Validation is not working

*2026-03-26, version 3.2.14*

The validation for State/Zip Code is not accepting number. It should accept at least 5 digit number.

### 3/5 — Not able to login back in

*2026-02-28, version 3.2.13*

I am not able to login in after logging out. It is saying a 6 digit verification code has been sent to my email but the code never came. So i am stuck and logged out. Appreciate technical support on this one

## Frequently asked questions about EthioDirect

### What does EthioDirect do?

EthioDirect is a service designed for international money transfers to Ethiopia. It allows users to send money securely and quickly to family, friends, and loved ones from any location worldwide.

### Are there any fees for sending money?

No, a key feature of EthioDirect is that there are no transaction fees for sending money. This makes it a cost-effective way to transfer funds internationally.

### How fast are the money transfers?

The app emphasizes fast settlement times. Once you complete the sending process, your money will be settled very quickly, ensuring recipients receive funds promptly.

### Is it secure to send money with EthioDirect?

Yes, the service is described as a secure method for transferring money internationally. It is built to ensure the safety of your transactions when sending funds to Ethiopia.

## Version history (last 5 releases)

### 3.2.28 — 2026-06-04

- Minor Bug Fixes
- UI/UX Stability

### 3.2.27 — 2026-05-27

- Bug Fixes

### 3.2.20 — 2026-05-20

- Minor Bug Fixes

### 3.2.19 — 2026-05-19

- Bug Fixes

### 3.2.18 — 2026-05-05

- Minor Bug Fixes
- App Stability

## Apps similar to EthioDirect

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| --- | --- | --- | --- |
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| [Apollo Digital](https://appshunter.io/ios/app/apollo-digital/id1601224628) | 3.1 (241) | Free | Finance |
| [EthioDash](https://appshunter.io/ios/app/ethiodash/id1658379376) | 3.0 (6) | Free | Finance |
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## More apps by Commercial Bank of Ethiopia

- [CBE Mobile Banking](https://appshunter.io/ios/app/cbe-mobile-banking/id1534203410)
- [ItIsMyDam](https://appshunter.io/ios/app/itismydam/id1576556192)
- [CBEBirr Plus](https://appshunter.io/ios/app/cbebirr-plus/id1600841787)
- [CBE Infinity](https://appshunter.io/ios/app/cbe-infinity/id6446051255)
- [Merchant App(Pow. By CBEBirr)](https://appshunter.io/ios/app/merchant-apppow-by-cbebirr/id6471664800)

All apps by Commercial Bank of Ethiopia: https://appshunter.io/developer/790022975

## Related topics

[commercial bank of ethiopia](https://appshunter.io/ios/topics/commercial-bank-of-ethiopia) · [fastpay ethiopia](https://appshunter.io/ios/topics/fastpay-ethiopia) · [ethiopian bank](https://appshunter.io/ios/topics/ethiopian-bank)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*