# Etihad Guest — Life’s better with rewards > Loyalty program app for earning and spending miles with linked Visa cards. (iPhone/iPad app by Etihad Airways P.J.S.C.) - Source: https://appshunter.io/ios/app/etihad-guest/id1463550232 (this page in markdown: same URL + `.md`) - Developer: [Etihad Airways P.J.S.C](https://appshunter.io/developer/988860941) - Category: Travel, Lifestyle - Price: Free - Rating: 1.63/5 from 70 App Store ratings · 70 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 180 MB - Languages: English - Released: 2020-06-11 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/etihad-guest/id1463550232/reviews.md ## What is Etihad Guest? Get the most out of your app and link your Visa payment card to start earning and spending miles. With the programme at your fingertips, you can also keep track of your Etihad Guest account wherever you go. ## Key features - Link Visa payment card - Earn miles - Spend miles - Track account - Manage rewards ## Recent user reviews (10 of 70) All indexed reviews: https://appshunter.io/ios/app/etihad-guest/id1463550232/reviews.md ### 1/5 — Unbelievably bad *2025-09-27, version 2.0.20* This is the worst airline app I’ve ever used. It’s slow and clunky and requires a new OTP for every minor change, but half the time the OTP never arrives. It’s so bad I have to call the helpline roughly every other flight. It can’t even keep me logged in on my own phone or log me in with Face ID. It takes 2-4 minutes just to double check something as simple as my flights departure time. Sometimes I can’t even add my frequent flyer number to a flight without calling the airline. Even when I’m logged into the app and have the flight right there. They know it’s me on the flight, they know my loyalty number, but I have to enter it manually every time and to do so I need the OTP that they aren’t competent enough to even send. It’s just so unnecessarily bad I am lost for words. How can such a big airline not notice how terrible their customer interface is? Every time I use this app I consider making the 3 hr round trip to Dubai airport to avoid this disaster or an IT department. ### 1/5 — Bad unacceptable app *2025-09-27* Shocked to see this app from such a great airline !! Used it in July 2025 and would not save info and never connected to WiFi in air . Still not saving info in Sept 2025 and hope it gets better as I am travelling again in a week . Does your IT department even cares about such a good reputation you have among airlines? ### 1/5 — If I could give it zero….I would. *2025-08-30, version 2.0.17* Awful, just bloody awful. Have to wonder if anyone at Etihad has actually ever tried to use it. Can’t see how much a hotel “costs” unless you actually try to book, take the app out of AED and it won’t even let look at just hotels. You can’t engage the family membership on mobile technology. It’s so unbelievably poor, it’s almost as poor as their customer service which is chronically bad. For a high level airline like this it beggars belief. Etihad should be thoroughly ashamed. ### 1/5 — Read the reviews and get things sorted! *2025-07-05, version 2.0.18* TURN OFF OTP FOR EVERY LOGIN!!! ### 1/5 — Useless *2025-02-06, version 2.0.15* Cannot purchase or book anything. Impossible to redeem miles. No way to get support. The chat option does not address your actual questions but provides random, irrelevant information. Complete waste of time ### 1/5 — Useless *2024-12-20, version 2.0.15* This app doesn’t even let you log in. I do t know what’s happening with etihad these days ### 4/5 — Not bad *2024-12-20, version 2.0.15* It does what it needs to. Sure the new rewards scheme is terrible but the app works as it should at least. ### 1/5 — Amateur hour *2024-10-14, version 2.0.12* Sometimes it doesn’t work for days on end. Keeps requiring an email OTP no matter how many times I reenable faceID. It’s slow when it does work. When I report bugs or call them they don’t do anything to fix the issues. It’s so bad I doubt they even have a team looking after it. Very bad impression for an app aimed at your regular customers. ### 1/5 — just so bad *2024-10-09, version 2.0.12* can't update miles, can't login, can't.do.anything on here ### 1/5 — Complete Trash *2024-07-23* Constantly crashes, makes no sense, can’t log in easily. Absolute garbage. Etihad just cannot get it together, if it wasn’t so infuriating it would be funny. Total incompetence for the company…app included. **Developer response:** We sincerely apologize for the frustration and inconvenience you have experienced with our app. Your feedback is invaluable to us as we continually strive to improve our services. We understand how important a seamless experience is, and we are committed to addressing these issues. To better assist you and resolve these problems promptly, please contact us at guest@etihadguest.com. ## Frequently asked questions about Etihad Guest ### What does the Etihad Guest app do? The Etihad Guest app allows you to earn and spend miles by linking your Visa payment card. It provides easy access to your loyalty program information, enabling you to track your account and rewards from anywhere. ### How can I earn miles with this app? You can earn miles by linking your Visa payment card to the app. Once linked, eligible purchases made with your card will contribute to your Etihad Guest miles balance. ### Is there a cost to use the Etihad Guest app? The app itself is free to download and use. There are no in-app purchases or advertisements mentioned, suggesting a free experience for managing your loyalty account. ### Who is the Etihad Guest app for? This app is designed for members of the Etihad Guest loyalty program who want a convenient way to manage their account, track miles, and utilize their rewards. It's particularly beneficial for those who link their Visa payment cards. ## Version history (last 5 releases) ### 2.0.20 — 2025-09-26 Important Update Enjoy all your Etihad Guest benefits, earn and spend with Miles on the Go, manage your flights and account all in one place, now available directly through the Etihad Airways app. ### 2.0.19 — 2025-08-20 We've enhanced your Etihad Guest experience! Enjoy a sleeker interface, faster navigation, and improved performance. Check out our new rewards catalog with exciting offers. Plus, manage your bookings and points with ease using our updated features. Update now for a smoother journey with Etihad Guest! ### 2.0.18 — 2025-05-07 We've enhanced your Etihad Guest experience! Enjoy a sleeker interface, faster navigation, and improved performance. Check out our new rewards catalog with exciting offers. Plus, manage your bookings and points with ease using our updated features. Update now for a smoother journey with Etihad Guest! ### 2.0.17 — 2025-02-26 We've enhanced your Etihad Guest experience! Enjoy a sleeker interface, faster navigation, and improved performance. Check out our new rewards catalog with exciting offers. Plus, manage your bookings and points with ease using our updated features. Update now for a smoother journey with Etihad Guest! ### 2.0.16 — 2025-02-17 We've enhanced your Etihad Guest experience! Enjoy a sleeker interface, faster navigation, and improved performance. Check out our new rewards catalog with exciting offers. Plus, manage your bookings and points with ease using our updated features. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*