# Etihad WE > Mobile application for managing water and electricity accounts and services. (iPhone/iPad app by Etihad Water & Electricity.) - Source: https://appshunter.io/ios/app/etihad-we/id880606146 (this page in markdown: same URL + `.md`) - Developer: [Etihad Water & Electricity](https://appshunter.io/developer/877230641) - Category: Utilities, Business - Price: Free - Rating: 2.90/5 from 75 App Store ratings · 27 written reviews indexed - Age rating: 17+ - Requires: iOS 16.6 · 231 MB - Languages: American English, Arabic - Released: 2014-05-28 - Data updated: 2026-08-16 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/etihad-we/id880606146/reviews.md ## What is Etihad WE? Welcome to the Etihad Water and Electricity e-Services. Etihad WE mobile App is an intuitive application that provides Etihad WE's customers with real time information about their Etihad WE accounts in addition to many other services. New revamped design & UI enhancements. Improved performance and effectiveness Service Activation (Move-In) Clearance Certificate (Move-Out) Other Services Tracking your request without login. SOS Feature (One Touch Call to Emergency Numbers) GPS Tracking to reach our Customer Service Centers and Payment Locations Analytical Graphs for your consumption Download your Green Invoice and Pdf’s for Account Summary, Account Statement, Consumption History and Payment History. Friends Corner’s: Facilitate to pay your friends bill Customize your dashboard as you like ## Key features - Service Activation (Move-In) - Clearance Certificate (Move-Out) - Request Tracking - SOS Feature - Consumption Graphs - Downloadable Invoices & Statements ## Recent user reviews (10 of 27) All indexed reviews: https://appshunter.io/ios/app/etihad-we/id880606146/reviews.md ### 2/5 — Obligatory survey *2025-09-28* The survey at the end to see my invoice shouldn't be obligatory. I need to be able to skip it and see my invoice. ### 1/5 — Not accepting payment 🤔 *2025-07-01* Application NOT accepting payments. Please, fix before charging late/extra fees. ### 1/5 — Just crashes. *2025-01-28, version 3.7* Slow to load any page and then crashes. Unable to pay my bill. ### 1/5 — ابلكيشن *2024-08-19* ابلكيشن بطيء جداً و يعلق ### 1/5 — Sayed *2023-01-25, version 3.4.8* Very unstable always crashing most options goes out of screen and you can’t bring it into screen, since tow weeks I’m trying to download certificate, every time it shows a message try later. Very frustrating. ### 1/5 — Application crashes *2022-12-11, version 3.4.2* There is a frequent application crash issue to be be seen kindly fix the issue as it’s quite unstable. ### 5/5 — مشكلة بعد التحديث *2022-12-05* يرجي العلم انه بعد اخر تحديث ام يعد بامكاني تسجيل الدخول باستخدام الهوية الرقمية و شكراً ### 1/5 — Bad *2022-02-17* No Apple Pay **Developer response:** Dear user, Thank you for your feedback. We are sorry to hear that your experience didn't meet your expectations. Please share your contact details with us at mobileapps@etihadwe.ae we will get back to you. Thank you. ### 1/5 — Bad service *2022-02-04* Worse policies **Developer response:** Dear user, Thank you for your feedback. We are sorry to hear that your experience didn't meet your expectations. Please share your contact details with us at mobileapps@etihadwe.ae we will get back to you. Thank you. ### 4/5 — جيد *2022-01-09* التطبيق جيد و مفيد **Developer response:** عزيزي المتعامل ، شكرا لك على ملاحظاتك. نأسف لسماع أن تجربتك لا تلبي توقعاتك. يمنك الغاء خاصية السؤال السري من خلال الملف الخاص بك. اذا واجهتك مشكله يرجى التواصل معنا على mobileapps@etihadwe.ae ## Frequently asked questions about Etihad WE ### What can I do with the Etihad WE app? The app allows you to manage your Etihad WE accounts, including activating services (Move-In) and obtaining clearance certificates (Move-Out). You can also track your requests, view consumption analytics through graphs, and download various account documents like invoices and statements. ### Is the Etihad WE app free to use? Yes, the Etihad WE app is available for free. There are no charges to download or use the core features for managing your water and electricity accounts and accessing e-services. ### Can I track my service requests without logging in? Yes, the app offers a feature to track your requests even without logging into your account. This allows for quick and easy monitoring of your service status. ### What are the emergency features available? The app includes an SOS feature that provides a one-touch call to emergency numbers. Additionally, it offers GPS tracking to help you locate Customer Service Centers and payment locations. ### How can I view my past usage and payments? You can easily access your consumption history and payment history through the app. The app also allows you to download PDF versions of your account summary, account statement, and green invoices for detailed review. ## Version history (last 5 releases) ### 5.0.0 — 2026-08-13 We've revamped the Bill Payments experience with a cleaner, more intuitive interface, making payments faster and easier. We've also redesigned the Services section for improved navigation. * Easier bill management and tracking. * Receipt History for quick access to past payment receipts. * Refreshed, user-friendly UI across key journeys. * Performance improvements for a smoother experience. * Bug fixes and stability enhancements. ### 4.1.3 — 2026-07-16 Hot Bug Fixes ### 4.1.2 — 2026-06-12 Introduced UAEPay as a new payment method, enabling users to conveniently settle outstanding payments through a secure and seamless payment experience. Implemented bug fixes and performance improvements to enhance overall application stability, reliability, and user experience. ### 4.1.1 — 2026-04-29 Service enhancement and bug fixes ### 4.1.0 — 2026-04-13 • UAE Pass login now automatically syncs your contact details. • New Traveller Mode: Residents can enable Traveller Mode for up to 1 month and keep receiving emails at their selected frequency while away. • Improved performance and a smoother experience across services, including Mystery Shopper. • You can now donate to charity directly during bill payment. ## Apps similar to Etihad WE | App | Rating | Price | Category | | --- | --- | --- | --- | | [mRAK](https://appshunter.io/ios/app/mrak/id767865884) | 2.8 (31) | Free | Utilities | | [MPDA](https://appshunter.io/ios/app/mpda/id731268814) | 4.0 (14) | Free | Utilities | | [Smart Salik](https://appshunter.io/ios/app/smart-salik/id912158362) | 1.8 (112) | Free | Utilities | | [ADNOC Dist](https://appshunter.io/ios/app/adnoc-dist/id1015371099) | 3.0 (199) | Free | Utilities | | [SEWA](https://appshunter.io/ios/app/sewa/id721507762) | 4.6 (883) | Free | Utilities | | [Ajman Sewerage](https://appshunter.io/ios/app/ajman-sewerage/id1158776017) | 1.6 (5) | Free | Utilities | ## More apps by Etihad Water & Electricity - [Etihad WE Consultant](https://appshunter.io/ios/app/etihad-we-consultant/id1609231811) - [UAEV](https://appshunter.io/ios/app/uaev/id6479286464) All apps by Etihad Water & Electricity: https://appshunter.io/developer/877230641 ## Related topics [etihad we](https://appshunter.io/ios/topics/etihad-we) · [ajman sewerage](https://appshunter.io/ios/topics/ajman-sewerage) · [etihad we consultant](https://appshunter.io/ios/topics/etihad-we-consultant) · [etihad](https://appshunter.io/ios/topics/etihad) · [eticket solutions](https://appshunter.io/ios/topics/eticket-solutions) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*