# eToro Money — user reviews > 479 indexed App Store user reviews of eToro Money by eToro Group Ltd., rated 2.00/5 from 182 ratings. - Source: https://appshunter.io/ios/app/etoro-money/id1397831096/reviews - App overview in markdown: https://appshunter.io/ios/app/etoro-money/id1397831096.md - Rating breakdown: 5★ 31 · 4★ 9 · 3★ 7 · 2★ 9 · 1★ 126 ## What do users think of eToro Money? Overall sentiment: negative **Pros** - 🚀 Instant transfers - 💡 Integrated with eToro platform - 👍 Easy to use - 👍 Efficient **Cons** - 🐛 Buggy app - 🔒 Security issues - 💰 High fees - 🔒 Inability to withdraw funds - ⚠️ Poor customer service **Commonly reported bugs** - Login issues - Withdrawal failures - Disappearing funds - Compatibility problems **Most requested features** - Face ID/Touch ID login - Apple Pay integration - Improved transaction visibility - Better sync with main eToro app ## Newest reviews (15 of 479) ### 3/5 — Manque FaceID *2026-01-18, version 102.0.0* Appli simple mais il faudrait vraiment rajouter la possibilité d’utiliser FaceID… on est toujours obligé de rentrer son password manuellement… dommage ### 2/5 — Cashback is epic. App is poor. *2026-01-13, version 101.0.1* No Apple Pay which makes this unusable for me because I don’t carry cards. Also the app is miles behind yonder, Monzo, starling etc. it’s very clunky, can’t see spending etc. The 4% cashback however is incredible and getting stock back is awesome. ### 3/5 — eToro integration *2025-09-22, version 95.0.0* This is an important app if you’re going to use eToro. Its functionality should be integrated in the main eToro app. This will make the service seamless and I will be 5-star-happy.😉 ### 1/5 — LADRONES *2025-09-13, version 94.0.0* Sois unos ladrones ### 1/5 — Indietro anni luce *2025-09-09, version 94.0.0* Non c’è nemmeno l’opzione per l’accesso con Face ID. La gestione della carta di credito non ha molte opzioni (es. opzioni di abilitazioni sul singolo paese o su acquisti online, ecc.) non ci sono i documenti come estratto conto o documento con le condizioni contrattuali del conto e carta di credito. ### 1/5 — Simplement : *2025-09-05, version 94.0.0* À l’image du reste d’eToro : passez vous chemin, allez chez un concurrent. Mon commentaire vous aura fait gagné du temps & de l’argent ! ### 1/5 — Virement impossible *2025-09-04, version 94.0.0* Les virements vers les comptes bancaires n’arrivent jamais ### 2/5 — Decisamente da migliorare *2025-09-01, version 93.0.0* La app per funzionare funziona, non ricordo bug o altro in 4 anni di utilizzo. I problemi però sono vari: non rimane loggata mai ed è esteticamente da migliorare. ### 1/5 — Stolen my money *2025-08-25, version 93.0.0* I’m locked out from withdrawing my funds to my bank account. Tried everything but eToro have effectively seized my money. AVOID! ### 1/5 — Virement très lent *2025-08-22, version 93.0.0* Dommage de ne pas le faire directement depuis le browser ca ralentit vrmt les manipulations et aussi virement met 3 jours à arriver ### 3/5 — Authentication and Apple Pay *2025-08-22, version 93.0.0* Authentication can be a pain, it should be done via Face ID. Other than that, Apple Pay integration would make it so much better. ### 2/5 — Good but scope for improvement *2025-08-19, version 93.0.0* The app is good but if it showed a running balance alongside each transaction like other financial institutions it could be great. Also, tell us what's new on new releases rather than a blanket message ### 1/5 — DES ÉNORMES VOLEURS ! *2025-08-08, version 92.0.0* J’ai investit une position sur ETH qui a fait +135%. Je suis sorti de ma position, et ai voulu transférer mon argent de ma positon sur mon compte bancaire. Quel fût ma surprise lorsque je n’ai PAS reçu mon argent. Qu’il a littéralement disparu et que AUCUN agent n’est disponible pour m’aider. Des énormes voleurs. Ne vous en fait pas, vous ne continuerais pas à marcher avec des conditions pareilles. Et je ne lâcherais pas l’affaire tant que je n’ai pas reçu mon argent qui pourtant devait être reçus INSTANTANÉMENT sur mon compte bancaire. ### 1/5 — Unable to withdraw money *2025-08-05, version 92.0.0* Tried to withdraw money to my UK account from eTuro. Had to download this app and set up with all my details which I did. Got to the final screen and hit send and it doesn’t go through. Error message of “Sorry, you are locked out biometrics, please try again.” Doesn’t even make sense. No way to resolve. No help line. No support. So is my money gone?? Cmon guys, don’t make withdrawing money hard. You will literally kill the platform. That’s so basic. And get rid of the stupid fees on withdrawing and depositing. ### 1/5 — Absolute Rubbish *2025-08-04, version 92.0.0* I want to do a simple task of withdrawing money from the platform and you have made it so stupid to do that it’s unbelievable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stay away *2026-02-12, version 104.0.0* Hi fees on crypto No debit card like Bybit EToro money is your only way to transfer your crypto. They are going to discontinue the app in February - March 2026 ### 1/5 — Joke *2026-02-03, version 103.0.0* It’s not an app, it’s a joke ### 1/5 — Horrible *2026-01-14, version 101.0.1* The app is horrid. They need to start from scratch if they want to seriously compete with other banks and investment platforms. The UI is obsolete and the UX horrible. I am not using it again until they fix it and I am seriously considering withdrawing my funds from eToro. ### 1/5 — 1.200$ disappeared and worst customer service ever received *2025-12-28, version 100.0.1* I transferred €1,200 to my eToro wallet and they disappeared the instant I received them. I contacted support over and over again, and my wallet was blocked without any explanation of where the money went or how I can recover it. On top of that, I can no longer access the wallet, so I can’t even retrieve the transaction details to try to sort it out myself. All of this happened right before Christmas, when that money would have made a real difference. It’s impossible to speak to a real person, and communication is only via email, with 7–8 days of waiting for each reply, despite being a customer for over 6 years with tens of thousands of euros invested on their platform. Awful. ### 1/5 — Where is FaceID login option? *2025-12-25, version 100.0.1* Everytime I have to login and do Authentication, Everytime. there isn’t faceid login option in “Etoro Money” ### 1/5 — Lost my money *2025-12-15, version 99.0.0* Tried to sell some ethereum for GBP and the sell said failed, so I tried to do it again to find out that the money had disappeared from my account entirely. Support have been no help whatsoever so far ### 1/5 — Garbage *2025-11-14, version 98.0.0* Waste of money & time. Useless platform to put money into. Go to Coinbase or Binance for crypto ### 1/5 — Poor customer service *2025-10-17, version 96.0.0* My withdrawal didn’t arrive. There is no phone number to contact. You have to issue a ticket and wait ### 1/5 — Awful, buggy app - avoid *2025-10-10, version 96.0.0* Companion app to the investment platform. Most features not available in the UK and very difficult to withdraw once you’re in. The Money app password reset feature is broken too. ### 1/5 — Attention *2025-10-02, version 95.0.0* Pour déposer des fonds aucun problème. Par contre pour récupère son argent même avec un compte vérifié c’est une autre histoire. Mon argent est tout simplement bloqué par etoro « pour validation ». J’attends encore avant de contacter l’Amf ## Most praised reviews (10 highest-rated) ### 5/5 — Ease of use *2026-01-22, version 102.0.0* Very easy to setup your GBP account and deposit money. Can then use the main eToro app for instant withdrawal to your bank account using the GBP eToro money account you setup which you can find under “wallet”. You can also click in your wallet and press the “+” icon to move any funds from your USD account to your GBP for instant withdrawals if you deposited into the USD account initially. I did a test deposit and withdrawal due to the reviews making me sceptical and it went flawlessly not sure why this is an overall 2. Great app. ### 5/5 — Easy to use *2025-10-02, version 95.0.0* Works fine , etoro apps are by far the most user friendly out there 👍🏻 ### 5/5 — Highly recommend *2025-09-19, version 95.0.0* Fast transfers, clean design, total control. Works flawlessly with my eToro account — deposits, withdrawals, and crypto wallet access all in one place. Simple and effective. ### 5/5 — Prelievo eToro *2025-08-14, version 93.0.0* Avevo dei fondi su eToro e preoccupato dai commenti negativi prima di continuare ad utilizzare la piattaforma ho scaricato eToro money per provare ad effettuare un prelievo. Non ho riscontrato nessun problema e nessuna difficoltà, i fondi dopo essere stati trasferiti su eToro money, è stato possibile scaricarli ed inviarli al mio conto bancario immediatamente visibili. ### 5/5 — Reliable *2025-08-08, version 92.0.0* I don't know why the 2 stars reviews. The app works perfectly fine for me. Fast withdrawals and easy to use, never had an issue ### 5/5 — Efficient *2025-06-13, version 90.0.0* So easy, so quick, so simple, and instantaneous. No clue to why this has been given such a low rating. ### 5/5 — Does its Job *2025-05-27, version 88.0.0* Don’t understand why people give this bad reviews. It does what it says, at least so far. Transferred money to my bank account, even though for some reason it did say to watch out because my bank account may be fraud 🤣 anyway great app I don’t know if the money will come through I haven’t received yet but I’m patient ☺️ ### 5/5 — Overschrijving *2025-03-17, version 85.0.0* Dit stond er op een dezelfde dag nog op de rekening.supersnel klasse!! ### 5/5 — Perfetto *2025-03-17, version 85.0.0* Non ho avuto nessun problema anche se ero un po spaventato dalle recensioni negative, da etoro al mio conto corrente in 2 minuti con zero interessi, super soddisfatto ### 5/5 — Unkomplizierte und schnelle Auszahlung *2025-02-06, version 84.0.0* Habe die App heute zur Auszahlung meines eToro-Guthabens heruntergeladen. Hat alles ruckzuck funktioniert und das Geld ist schon auf meinem Konto. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*