# Etsy Seller: Manage Your Shop — user reviews > 1,914 indexed App Store user reviews of Etsy Seller by Etsy, Inc., rated 4.70/5 from 58,876 ratings. - Source: https://appshunter.io/ios/app/etsy-seller-manage-your-shop/id1534619962/reviews - App overview in markdown: https://appshunter.io/ios/app/etsy-seller-manage-your-shop/id1534619962.md - Rating breakdown: 5★ 51,437 · 4★ 3,365 · 3★ 831 · 2★ 579 · 1★ 2,664 ## What do users think of Etsy Seller? Overall sentiment: neutral **Pros** - 🚀 Improved functionality - 👍 Easier to use - 📈 Better analytics - 💡 Printing shipping labels from app - 👍 Repeat customer tracking **Cons** - 🐛 Glitches and bugs - 👎 Missing key features from old app - 📱 Lack of landscape mode support - 👎 Confusing layout and navigation - ⏱️ Slow performance **Commonly reported bugs** - Inconsistent sales data reporting - Inability to access order details - Listing photo upload issues - Crashing when creating new listings - Notifications not working properly **Most requested features** - Bulk printing of shipping labels - Ability to edit shop settings - Customizable notification settings - Improved message management tools - More detailed sales analytics ## Newest reviews (13 of 1,914) ### 4/5 — Shipping *2026-08-31, version 2.5* It’s hard to figure out how to get the barcode for shipping to make it cheaper on the seller , but other than that I love using Etsy to sell my craft products ### 2/5 — Incredibly dysfunctional, wastes a lot of my time *2026-08-30, version 2.5* Every single time I list a new item, the app refuses to allow me to progress through all of the screens. It forces me over and over back to the shipping profiles, even though I have already selected one. The only way I can list anything from my phone is to fill in the first few screens of fields, then save the listing as a draft which I then have to open and complete. This has been going on for months, and Etsy support was very unhelpful. It’s pretty incredible that a simple UI function like this hasn’t been fixed. I could be listing ten times as many items each day if this weren’t happening. ### 2/5 — App is nice, support is not. *2026-08-27, version 2.5* As long as you share the views of the care team, politically, you are good to go. If you do not, they remove your listings citing it goes against their policy they then can’t cite. Only because it’s actually their personally feelings. They have been this way since creation. ### 3/5 — Buried in so many emails *2026-08-25, version 2.4.1* I like the app for selling items, BUT it buries me in emails clutter. UGH! ### 4/5 — Like the templates, postage tricky *2026-08-24, version 2.4.1* I find the app pretty intuitive on the whole. Easy to upload items and communicate with buyers. My only bugbear is that I work almost entirely off my phone. There is no way to buy postage on the app so I have to log on to my lap top every time and take a photo of the QR code- a real pain which adds so much time and inconvenience. ### 4/5 — Useful, but missing basics *2026-08-22, version 2.4.1* The app is useful overall, but it lacks several basic features that professional sellers need every day. First, when a customer sends a photo, there is no clear way to download the original file or save it to the iPhone Photos gallery. The image viewer has no visible Save, Download, or Share button. I am forced to take a screenshot, crop it, and then work with a lower-quality image. For sellers creating personalized products from customer photos, this is completely impractical. Please add one-tap “Save to Photos” and “Download Original” options that preserve the original resolution and quality, as well as the ability to download multiple images at once. Second, sent messages cannot be edited, corrected, or retracted. If a message is sent accidentally or contains an error, the seller must send another message explaining that the previous one should be ignored. This makes conversations confusing and looks unprofessional to customers. Please add a message correction feature that preserves the conversation history. The original message could remain visible but appear crossed out or marked as “corrected,” while the revised message is shown immediately after it. This would maintain transparency while removing incorrect information from the active conversation flow. Saving original customer images and correcting mistakenly sent messages are not advanced features. They are essential tools that a professional seller app should already provide. ### 3/5 — Wish we could add sub categories within main categories!! *2026-08-18, version 2.4.1* This update would make things so much easier for sellers and buyers don’t know why it’s not been done already? ### 3/5 — Not happy with recent update *2026-08-17, version 2.4.1* Been using this app since it was created and all of a sudden I’m getting notifications for favorites and spam like notifications. If I turn off notifications I won’t get notified when someone purchases from my shop. Leave the ads and those notifications on the buying app. ### 3/5 — Read more? *2026-08-17, version 2.4.1* Why do I suddenly have to click read more on the personalization? This is dumb. It’s kind of the most important part of the order and we didn’t have to click “read more” before. You need to get rid of that yesterday. ### 4/5 — Like but don’t trust *2026-08-14, version 2.4.1* I’ve been successful selling on Etsy. Things work well most of the time. But when they don’t work well Etsy is inflexible and insensitive towards the sellers. In a way that is hard to forget and forgive. ### 5/5 — Love it! *2026-08-13, version 2.4.1* It is pretty easy to use and if you pay attention, you can figure everything out. I did struggle with the shipping and wish it was easier to navigate all the profiles while not losing money but all in all I am very happy with how smoothly it runs, how quickly it is to answer all the questions and how I’ve made money thus far. ### 5/5 — Muy satisfactorio *2026-08-12, version 2.4* Agradezco a Etsy por hacer todo el proceso cómodo y con transparencia. Estoy muy satisfecha ### 5/5 — L’allié indispensable pour réussir en ligne ! *2026-08-12* En tant que vendeuse sur Etsy depuis trois ans je suis convaincue que l’application dédiée aux vendeurs est un atout inestimable. Son interface conviviale et ses fonctionnalités bien organisées simplifient chaque aspect de la gestion de ma boutique en ligne. Grâce à elle, je peux gérer mes listings, traiter les commandes et rester en contact avec mes clients en un clin d’œil. Avec l’accès instantané aux données et aux statistiques de mon magasin, je suis équipée pour prospérer dans cet univers en constante évolution. En résumé, l’application Etsy pour les vendeurs est bien plus qu’un simple outil ; c’est le moteur qui propulse notre succès sur la plateforme Etsy ! Marie Beldi Selection **Developer response:** Bonjour, heureux d'apprendre que vous trouvez l'application bonne et merci d'avoir fourni ces commentaires. Veuillez nous contacter au https://help.etsy.com/hc/en-us/articles/115013375488, si vous avez d'autres suggestions ou préoccupations. Merci et soyez en sécurité! ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor customer service *2026-08-28, version 2.5* Not great, going to sell elsewhere ### 1/5 — Trash *2026-08-25, version 2.4.1* The way Etsy suspend accounts you really don’t need this app it’s a waste of space on your device ### 1/5 — The new update is awful, no option to edit listings *2026-08-19, version 2.4.1* I can’t edit any listings since the new update. The app is not fit for purpose ### 1/5 — Saturated & money blind app *2026-08-19, version 2.4.1* I have been a Etsy seller for a month & I have made no more than 1 sale which was also from my relative. I understand it is saturated market & maybe there’s also a chance buyers might not be interested in my products but if I am paying to set up my shop, listings & extra hidden fees. I expect they atleast put my listings on page for customers to see. I completely understand the fact that etsy shop is like business but when I have payed money to a platform I expect better support given since it is not fully dependant on my marketing strategies. Considering this is the first reason why I came to Etsy is because ii could list my product, title it, tag it & Etsy could atleast put it out there to buyers just show it nothing much. I don’t expect they put me up everywhere or promote it to buy. However, when buyers search atleast my product comes up once. I have been greatly disappointed & frustrated as I thought paying etsy fees & extra hidden fees would get me basic services. Not only when I tried to reach support they have said that there is nothing they can do. I had high hopes for Etsy out of all platforms available but I have been gravely failed. ### 1/5 — Scam Alot of Fees, *2026-08-18, version 2.4.1* Completely unuseful app to sell. They will cut almost %30 of your money in the name of different fees. They will not support seller at all. Completely disgusting. Imagine you working hard on the plateform and manage to make sales but then think that there’s nothing you are making all profit is going to plateform whom you are working, completely waste of time ### 1/5 — Terrible App *2026-08-16, version 2.4.1* Terrible app. Couldn’t figure out how to upload a product and had to do it through the browser. Received a message regarding the product through my notifications. Checked the app and it had a red dot indicating a message but it wouldn’t show it. It had “you are all caught up”. I had to check the message through the browser. So far the app appears worthless. ### 1/5 — Very disappointed with Etsy’s decision *2026-08-14, version 2.4.1* I have been an Etsy seller for 4 years and have never had a problem like this until now. A buyer received her order and later made false claims in order to receive a refund. I provided Etsy with evidence showing that her statements were not truthful, including proof that contradicted her claim. Unfortunately, despite the evidence I submitted, Etsy still issued the refund. I am extremely disappointed and frustrated with how this case was handled. As a small business owner, I work hard to provide quality products and excellent customer service, and it is very upsetting to see a buyer make false claims and still be refunded after I provided evidence to support my side. After 4 years of selling on Etsy without issues, this experience has seriously affected my trust in Etsy’s seller protection and the way disputes are reviewed. ### 1/5 — They’ll rob you *2026-08-11, version 2.4* Etsy will change their policies to no longer allow the sale of your products then refuse the reimburse your fees ### 1/5 — Useless *2026-08-11, version 2.3.1* I have been selling on various platforms for years. I do sell a lot on Etsy so I continue to use it. If you sell something on Etsy you cannot get a shipping label from the app you have to go to the website. What is the point of a seller app if you can’t do something as simple as getting a shipping label. Is shipping the item not a really big part of selling online? ### 1/5 — 🤨 *2026-08-11, version 2.3.1* Fees Fees Fees and then… More Fees ## Most praised reviews (10 highest-rated) ### 5/5 — Send me more sales *2026-08-31, version 2.5* It’s easier than you think. ### 5/5 — Very user friendly *2026-08-24, version 2.4.1* I love the new Etsy app because it lets me see my orders, finances, and messages at a glance—especially the finance section. I also love the new features that message me to update my photos or titles. ### 5/5 — Easy to Manage My Shop *2026-08-23, version 2.4.1* The Etsy Seller app makes it easy to manage my shop, track orders, update listings, and stay organized. I like how everything is accessible in one place, and the app has been helpful as I grow my business. So far, I’ve had a smooth experience using it. ### 5/5 — Such a great way to sell your special things *2026-08-20, version 2.4.1* So happy I downloaded this app! My friends can easily purchase and support my business! ### 5/5 — So helpful and easy to help keep track of things! *2026-08-20, version 2.4.1* So helpful and easy to help keep track of things! ### 5/5 — Great platform *2026-08-19, version 2.4.1* I love Etsy ### 5/5 — First sale *2026-08-18, version 2.4.1* LOVE IT :) ### 5/5 — Late ship *2026-08-14, version 2.4.1* This buyer had me wait on a special item for her doll. It made the ship,went late, but she wished it to be so. ### 5/5 — Most used app *2026-08-14, version 2.4.1* I use this all day long to run my shop on the go. It’s faster and easy to use. Love it! 🥰 ### 5/5 — Easiest seller platform around *2026-08-13, version 2.4.1* I sell on multiple platforms and Etsy’s seller platform is by far the best and easiest to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*