# Eu Yan Sang — user reviews > 20 indexed App Store user reviews of Eu Yan Sang by Eu Yang Sang, rated 2.50/5 from 2 ratings. - Source: https://appshunter.io/ios/app/eu-yan-sang/id1554980741/reviews - App overview in markdown: https://appshunter.io/ios/app/eu-yan-sang/id1554980741.md - Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (1 of 20) ### 1/5 — Hangs at login page *2021-12-15, version 1.4.16* Hangs at login page. At the end, have to access via their website…. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to launch the app *2025-03-27, version 1.8.12* Unable to launch the app ### 1/5 — Hang for days *2024-12-15, version 1.8.8* I delete app and install still hangs ### 1/5 — Why am I have to sign in every time? *2023-07-11* Already 9 months… this review still the same… [November 2022] It just a web app, don’t waste your time to download and they could track you all the time. Just go to their website on Safari, add to home screen, at least you can sign in to your account with keychain… the app refused to remember or using keychain at all. ### 1/5 — Click and collect function not working *2023-05-28, version 1.7.0* Tried for the whole day & it just kept loading without being able to choose the outlet I want to collect my order from. ### 1/5 — Can’t open app *2023-03-18, version 1.6.15* Can download but doesn’t move from the logo page. ### 1/5 — Why am I have to sign in every time? *2022-11-03, version 1.6.11* It just a web app, don’t waste your time to download and they could track you all the time ### 1/5 — Unable to login *2022-06-16, version 1.5.25* Tried to change password but no reset email was received. ### 1/5 — The app show blank after make payment *2022-06-07, version 1.5.13* Hi did my purchase go thru ? After proceed payment and your app just give me a blank page? Now what ? Did you charge me ? Should I re-order? Too much hassle for $5 promo code , I will never use this app again! ### 1/5 — Doesn’t work. Installed it today and opened for the first time and it errored out *2022-05-16, version 1.4.31* Gives an error - Cannot call method “setChannelType” of null ### 1/5 — App is lousy *2022-02-07, version 1.4.25* I added about 10 gifts in the cart with the app, n I found something better later, I wanted to delete the previous item but I cannot, I kept getting error messages and can't do anything. I don't want to delete the app bcos I spent time selected some gifts I wanted. But why I submitted a help center email, my car became empty. It's a waste of time. ## Most praised reviews (9 highest-rated) ### 5/5 — Fast delivery and Well packed Parcel *2023-06-05, version 1.7.1* Easy to use Options and layout of app works great thanks ### 5/5 — Excellent experience *2023-05-19, version 1.7.0* Eu Yan Sang app is user-friendly, the layout is simple and well-organized. Placing order through app is a breeze, the delivery service is prompt and reliable, ensuring that my purchases reach me in a timely manner. Overall experience is excellent! ### 5/5 — Good deals *2023-03-29, version 1.6.15* Interface easy to navigate, have wide selection of choices as well with good promotions. Shipping also quite fast, would recommend. ### 5/5 — Great App! *2022-11-13, version 1.6.11* Purchase using the app smoothly. Able to find products easily and browse at my own time, super convenient. Will definitely use the app more often to make my future purchase! Love the app. 👍🏻 ### 5/5 — App is user friendly *2022-11-13, version 1.6.11* Good interface and easy to navigate. Purchase what i wanted easily fuss free! Will recommend to my friend and family. ### 5/5 — Easy to use *2022-10-25, version 1.6.11* First time download, smooth transaction using this app. Will use the app to purchase again 👍🏼😊 ### 5/5 — User friendly. *2022-10-25, version 1.6.11* 5star app. 🌟🌟🌟🌟🌟 user friendly, order my supplements every month from the app. ### 3/5 — Some Selection and Details Mossing from App *2022-06-06, version 1.5.13* Hi This app does not show changes to my order. That is, the website indicate an item in the hamper I ordered will be replaced. But when I made order from the app, it didn’t show. After ordering, there is no order detail option. So in the end, I revert to using the website. Thanks ### 2/5 — App interface dated. *2021-11-20, version 1.4.12* Cart has errors when reopening after half a day. The cart seems unsure/confused by EYS membership and asks for membership login despite being shown the Eu | Rewards digital card. Adding address doesn’t show up when checking out until I’ve restarted the app - this is bound to make some users quit and delete the app. Checkout is a pain. It’s been very long since I’ve had to fill in full name, billing address, and even email address to use a credit card. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*