# eufy Clean (EufyHome) — Live Well. Live Smart.

> Remote control and management for eufy smart home devices. (iPhone/iPad app by Power Mobile Life LLC.)

- Source: https://appshunter.io/ios/app/eufy-clean-eufyhome/id1229100262 (this page in markdown: same URL + `.md`)
- Developer: [Power Mobile Life LLC](https://appshunter.io/developer/1096079944)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 4.70/5 from 12,790 App Store ratings · 546 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 586 MB
- Languages: Russian, Vietnamese, American English, Arabic, Dutch, European Spanish, Italian, Korean, German (Germany), Polish and 7 more
- Released: 2017-05-29
- Data updated: 2026-08-26
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/eufy-clean-eufyhome/id1229100262/reviews.md

## What is eufy Clean (EufyHome)?

eufy Clean - Live Well. Live Smart. Control your eufy smart home devices from anywhere.

You can also share eufy smart home devices with family members, so everyone can set their own personal preferences for each device.

How to use eufy Clean:
-Note: For new products released after 2026 (such as C28, S2, etc.), please use the eufy app.

- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)

- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.

- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.

Contact Us:
• Email: support@eufylife.com
• Website: eufylife.com
• Facebook: @EufyOfficial

## Key features

- Remote device control
- Share device access with family
- Personalized device settings
- Intuitive device setup
- Account registration and login

## What do users think of eufy Clean (EufyHome)?

Overall sentiment: negative

**Pros**

- 🚀 Great vacuum
- 👍 Easy to set up
- 👍 Intuitive app
- 👍 Cleans well
- 👍 Quiet operation

**Cons**

- 🐛 App issues (connectivity, bugs, crashes)
- 🐛 Mapping problems (lost maps, inaccurate)
- 🐛 Scheduling limitations
- 🐛 Unreliable connectivity
- 🐛 Frequent updates break functionality

**Commonly reported bugs**

- App freezes and crashes
- Connectivity issues with WiFi and Bluetooth
- Mapping issues (rooms not saved, incorrect mapping)
- Scheduling problems (skipped cleanings, wrong times)
- Firmware updates breaking existing functionality

**Most requested features**

- Multiple cleaning schedules per day
- Landscape mode support
- Date format customization
- Siri/HomeKit integration
- Battery percentage display
- Ability to save and restore maps
- Ability to set zone-based schedules

## Recent user reviews (10 of 546)

All indexed reviews: https://appshunter.io/ios/app/eufy-clean-eufyhome/id1229100262/reviews.md

### 1/5 — Unreliable

*2026-08-09, version 3.18.1*

The app updated and signed me out. I lost the device and all the maps. Not the first time this has happened, which is really frustrating.

### 1/5 — Infuriating

*2026-08-08, version 3.18.1*

Map lost again. I’m so tired of remapping my home. Even thinking of replacing this eufy robot with another brand so I can get another app where my maps and schedules are lost on an almost monthly basis

### 2/5 — Disappointed

*2026-08-06, version 3.18.1*

The software is extremely disappointing. The maps randomly disappear for no reason, which makes the whole experience unreliable.

Has anyone on the team actually tested the manual cleaning mode before releasing it? It feels like basic functionality wasn’t properly tested.

Another major issue is that the robot becomes completely confused whenever I move my sofa. If I pull the sofa out and try to clean the newly exposed area, the robot simply can’t handle it.

The hardware may be acceptable, but the software is genuinely poor. Because of this experience, I honestly don’t see myself buying this brand again, and I definitely can’t recommend it to anyone.

Software quality at this level is simply not acceptable.

### 2/5 — Doesn't work anymore

*2026-08-06, version 3.18.1*

What happened to this app? My lights turn on, I get them in flashing mode, and they cannot be found by my WiFi. I had a few good years but recently they're useless.

### 1/5 — 3 vacuums failed

*2026-07-25, version 3.18.1*

This is the third vacuum that is non functional. Company just keeps sending me broken units that don’t even have any suction at all and move only 2 feet before error alarm. This is ridiculous. I had my original unit less than 10 months. This feels like the definition of insanity. How about a human to just help?

### 1/5 — Terrible

*2026-07-17, version 3.18.1*

Does not work. I hate it and I am sick of trying to get it to work

### 1/5 — App CONSTANTLY resets!

*2026-06-18, version 3.18.1*

I’ve had this vacuum and app for three years now, and it completely forgets all network settings once a month!  I’ve had different phones, different Internet and different routers… and the app ALWAYS forgets.  I have to delete everything and go through setup every single time.  

The past year I’ve just been using it manually by pushing the buttons on the unit.  I decided to redownload the app again to see if any updates/changes occurred… and it doesn’t appear so!  Otherwise you wouldn’t be reading this.

### 1/5 — Crash on iPhone.

*2026-06-16, version 3.18.1*

Unusable. Crash whenever open

### 1/5 — Missing text strings in "Dirty Water Reservoir" guide

*2026-06-07*

There is a glaring UI bug in the maintenance section. When trying to view the steps for the Dirty Water Reservoir, Steps 2 through 6 fail to load the actual text. Instead, the app displays unrendered string keys like ⁠accessory_card_robotwaterbasin_e2528_maintain_step_5⁠. Please update the app to properly load these translation strings.

### 1/5 — No widgets!

*2026-06-06, version 3.18.1*

App isn’t compatible with new IOS apple, and no updates have been made to bring back widgets despite in app updates saying this is temporary.

## Frequently asked questions about eufy Clean (EufyHome)

### What does the eufy Clean app do?

The eufy Clean app allows you to control and manage your eufy smart home devices from anywhere. You can also share access to these devices with family members, enabling them to set their own personal preferences for each device.

### How do I add a new device to the eufy Clean app?

After downloading and registering an account, open the eufy Clean app and follow the intuitive setup procedure. The app will guide you through pairing new devices with your smartphone. If a device is already set up by another family member, you can request control access.

### Is the eufy Clean app free to use?

The provided information indicates that the app has ads, suggesting it is free to download and use, with monetization through advertisements. There are no mentions of subscription fees or paid features.

### What devices are compatible with the eufy Clean app?

The app is designed to control eufy smart home devices. However, for new products released after 2026, such as C28 and S2 models, users are advised to use the separate eufy app instead.

### Can I control my eufy devices when I'm not at home?

Yes, the primary function of the eufy Clean app is to allow you to control your eufy smart home devices from anywhere, providing remote access and management capabilities.

## Version history (last 5 releases)

### 3.19.1 — 2026-08-15

We have updated the eufy Clean app to give you a better experience.

Key Updates:
- Fixed bugs and enhanced user experience.

What features would you like to see? Tell us at: support@eufylife.com

### 3.19.0 — 2026-08-11

We have updated the eufy Clean app to give you a better experience.

Key Updates:
- Fixed bugs and enhanced user experience.

What features would you like to see? Tell us at: support@eufylife.com

### 3.18.1 — 2026-03-06

"We have updated the eufy Clean app to give you a better experience.

Key Updates:
- Fixed bugs and enhanced user experience.

What features would you like to see? Tell us at: support@eufylife.com"

### 3.18.0 — 2026-01-30

"We have updated the eufy Clean app to give you a better experience.

Key Updates:
- Fixed bugs and enhanced user experience.

What features would you like to see? Tell us at: support@eufylife.com"

### 3.17.1 — 2025-12-24

"We have updated the eufy Clean app to give you a better experience.

Key Updates:
- Fixed bugs and enhanced user experience.

What features would you like to see? Tell us at: support@eufylife.com"

## Apps similar to eufy Clean (EufyHome)

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by Power Mobile Life LLC

- [AnkerBox](https://appshunter.io/ios/app/ankerbox/id1096079945)
- [eufy Life](https://appshunter.io/ios/app/eufy-life/id1153481724)
- [AnkerK](https://appshunter.io/ios/app/ankerk/id1164437572)
- [Roav DashCam](https://appshunter.io/ios/app/roav-dashcam/id1191396519)
- [Roav Charger](https://appshunter.io/ios/app/roav-charger/id1233147677)

All apps by Power Mobile Life LLC: https://appshunter.io/developer/1096079944

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*