# eufy Pet — user reviews > 49 indexed App Store user reviews of eufy Pet by Power Mobile Life LLC, rated 2.60/5 from 46 ratings. - Source: https://appshunter.io/ios/app/eufy-pet/id1579034198/reviews - App overview in markdown: https://appshunter.io/ios/app/eufy-pet/id1579034198.md - Rating breakdown: 5★ 10 · 4★ 4 · 3★ 6 · 2★ 11 · 1★ 15 ## Newest reviews (16 of 49) ### 2/5 — Frustrating *2026-01-23* On my first day leaving my dog at home while I go to work, no connectivity on the app, even though I tested it out before leaving the house. Total fail. ### 2/5 — Battery drainer *2025-06-02* It’s useful but will stay very active in the background. This app uses 30 to 40% of my battery ### 2/5 — Not recording properly *2025-01-17* It’s been fine for a few months, but occasionally the app refuses to show active caught moments, it says it’s caught activity yet it comes up with “no events”. ### 1/5 — Device refuses to connect *2024-12-24* I’ve bought 3 of these, all had their Wi-Fi boards fail after ~3 months and become unusable. Truly a terrible product, no idea why they didn’t just use the same existing technology and app as their very good security cameras. ### 1/5 — Won’t log in *2024-11-09* It keeps logging me out, and everytime I try to reset the password it keeps saying reset link expired, now im not able to login because to many attempts. ### 1/5 — No notifications ios18 *2024-10-16, version 1.7.3* Getting no notifications after iOS 18 update. Please fix. ### 2/5 — Some features missing for the pro model *2024-09-13* It would be nice to have multi pet profiles/diaries, so I know which dog or cat is in front of the camera with the notifications. Also, it would be nice to link it with Google Home so it’s with all my other smart eufy and home products. Another feature that would be nice. Is have the camera turn on when we are not home automatically. I understand there’s a scheduling feature, but it would be nice to have the camera turn on automatically while I’m not here. ### 2/5 — No way to “Select *All*” notifications and mark as seen. *2024-07-06* I could have sworn there used to be a way to mark all notifications as seen across multiple days, without deleting them. There are multiple clips that I know are uninteresting or are just clips of *me* walking by. I have to go through each day one at a time and delete them. As soon as you open the app it clears the notifications badge on the icon but the next time you get even one the badge is back with an ever-increasing number. I can’t keep up. ### 1/5 — Can’t connect to wifi *2024-06-01* Don’t bother downloading this app or even buying a Eufy pet camera product. All 3 of ours fail to connect to any WiFi network in any location. Almost seems like they’re selling an expensive scam of a device. ### 1/5 — Crashes phone *2024-04-17* About every third time I use the app it crashes my phone completely. Black screen, unusable for about 2-3 minutes. ### 1/5 — Was I ever wrong about this app. :-( *2024-04-12* Upon initial usage, I found the negative feedback regarding this app to be baseless. However, after using it along with the product for over a month, I must concur with those who gave the app a low rating. To be frank, the app simply does not work properly. And if the app doesn't work, neither does the camera. Occasionally, the app functions correctly, but most of the time it does not. When attempting to turn on the camera via the app's upper right-hand power button, the camera will not turn on after the first attempt. The second try may not work either. If I'm lucky, it will function on the third try. Then, if you want to activate the cameras inside the app, I push the "turn camera on" button. Sounds simple, right? Unfortunately, it is not. I have to try several times before it works, and even when it eventually indicates that the camera is on, the camera will still be off. The app is so terrible that sometimes I must navigate to the settings to turn the camera on. The settings show that the camera is on. It isn't. So I turn it off and then back on again. Despite checking the app and knowing the cameras are on, there is no activity in the app, which I have noticed hours later. My goodness. Talk about a mess. Given the horrible app, I think it was awful to release such an all-around poor product. ### 1/5 — Will hard lock your phone, preventing even a reboot *2024-03-10* This app was programmed by someone who has no business being a developer ### 2/5 — Disappointed *2024-01-11* I should have checked the reviews here… I was hoping this camera would be a reliable source for watching my dog but it’s only the second time I’m using it (test run) and it’s not able to play live video. ### 1/5 — App crashes the phone *2023-11-23, version 1.7.0* The app just crashes the phone mid usage! Phone does not respond for a long time ### 1/5 — 50% Battery Drain *2023-09-19* I opened the app 2 hours before I plugged my phone in for bed to check the camera. Got home and unplugged camera. Did not plug phone into charger because I had 80% battery life. I woke up to 23% battery life with Eufy using 50% with “background refresh”. Turn off background refresh. ### 3/5 — No support for Apple Watch *2023-07-25, version 1.7.0* It’s a shame they don’t support Apple Watch. ## Most critical reviews (10 lowest-rated) ### 1/5 — Eufy Pet *2026-04-21* 繋がりません。メアド、パスワードを何度か変更し試しましたが、ダメでした。もう面倒なので違う機種を購入することにしました。残念です。 ### 1/5 — 좆 같은 회사 *2026-01-16* 좀쓰다보면 로그인에러로 사용불가됨 젖같음 ### 1/5 — 계속해서 로그인이 안되네요. 방법이 없는건가요? *2026-01-16* 401에러가 계속적으로 뜨고 있요. 조치가 안되는걸까요?!! ### 1/5 — 로그인 진짜 안됨ㅡㅡ *2026-01-15* 로그인좀 어케 해보세여 자꾸 비번이랑 이멜 맞는데 다르다고 뜨고 진짜 짜증나네요 오분씩 몇번을 기다린건지 ### 1/5 — 로그인이 안됩니다 *2026-01-12* 오류 401 뜨는데 고객센터 보내는것도 없고 이거 제품 어쩌라구요...;; ### 1/5 — Cannot disable pet diary notifications *2025-12-28* I can’t disable the daily pet diary notifications without disabling all notifications which is really annoying! The option to do it simply doesn’t exist. ### 1/5 — 至急改善求めます *2025-10-13* iPhone17pro（ios26）に変えてからマイクの音声が入らなくなりました。アプリ内設定、iPhone本体設定でもマイクはオンになっています。また、ボイスメモ等のアプリでは音声が入りますので本体の故障ではないです。家族のiPhoneからは音声が入り、私のiPhoneのみ音声が入りません。iPhone17に非対応なのか不明ですがこれでは困ります。至急改善を求めます。 ### 1/5 — 로그인이 계속 에러 나는데 왜이런걸까요 *2025-06-08* 고객센터도 안뜨고 산거 버려야하나요 ### 1/5 — Bugs *2025-05-28, version 1.7.3* I cannot reset the password via the app and I’m trying to figure out another way. It keeps giving me error code 504. Very frustrating. ### 1/5 — Failed product *2024-12-25* If the app doesn’t work, then the camera itself certainly won’t. Good luck getting more than a few months of use out of it before it disconnects from your WiFi and refuses to ever connect to a network again. All 3 of mine experienced this exact issue. ## Most praised reviews (10 highest-rated) ### 5/5 — Relax people *2024-02-21* I just don't understand why there are so many negative reviews of this app. From my experience, the application and device function perfectly and I have not encountered any problems. Perhaps others should simply take a step back and relax, while not being so quick to judge. ### 5/5 — Relax people *2024-02-18* Serioaly, whats with all of the bad reviews and why? The app works great. The unit works great. No issues whatsoever with anything. People need to take a chill pill now and then. ### 5/5 — Better than other brands/ dog camera apps *2024-02-09* We used to have Petcube which had soooo many glitches and slow connection. This app is 1000% better. I like that two users can view at same time. Camera quality is great. Very sensitive for noise, movement notifications which I appreciate but you can change the sensitivity. Sometimes it doesn’t detect barking but it will categorize it as “sound detected.” Camera has other features I haven’t used. I feel comfortable when I leave my dogs because I know I’ll get notifications ASAP and can connect quick and toss a treat if needed. ### 5/5 — We love this camera *2023-04-25* We love this camera and the app. Works flawlessly and our new puppy can hear us speak to him via the app. The video quality downloads to our phone via the app are great and so is the audio. Controlling the camera from the all is easy and intuitive. So glad we got this for our family. ### 5/5 — Cool *2022-09-26* First use the App,so cool,I can attach my dog at office,some interesting point will generate as soon as the dog moving,I enjoy it. ### 4/5 — シンプルだが問題無し *2022-10-19* 割とシンプルな操作で画面もあまり飾りっ気が無いが画質も割と良いし前使っていたドッグカメラよりもラグも少なく感じる。 欲を言えば家族で同じIDを使い回す場合が多いと思うので使用者毎に通知等の設定を出来るようにしてくれれば便利だと思います。 ### 4/5 — Almost great *2022-10-07* App just needs one thing in my opinion to be great. An option to turn off notifications when I’m home and/or near the camera. I get way too many unnecessary notifications. ### 4/5 — Great App, Needs Dark Mode *2022-04-04* Only thing keeping me from giving this 5 stars - this app desperately needs a dark mode option. When checking on my puppy in the middle of the night, I’m blinded by all the white in this app. Eufy’s other apps have dark mode so wondering why this one doesn’t??!! ### 4/5 — Good product but can use a few updates *2021-12-20* Love this product, but I wish it had an all delete button for the daily activities that are recorded that are unnecessary, so I could select the ones I don’t want and hit delete all instead of deleting one by one. The rotating feature is amazing I can see my entire room with it and I haven’t had the treats jam so my pets can keep on getting treats while I’m away. I love that I can keep an eye on them and make sure they are not getting into any trouble and if they are I can talk to them. The auto is very clear. Overall I am happy with the purchase. ### 3/5 — Needs Small Tweaks & iPad App *2024-01-03* iPhone app is pretty good. When it notifies me about a pet diary, it always says see what your “pup” has been up too. It’s a minor complaint, but I feel like the wording should be changed to from “pup” to “pet” because some of us use these for cats. Also a dedicated iPad specific app would be nice. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*