# European Watch Co - Watches — user reviews > 79 indexed App Store user reviews of European Watch Co by European Watch Company, rated 4.93/5 from 1,763 ratings. - Source: https://appshunter.io/ios/app/european-watch-co-watches/id428419037/reviews - App overview in markdown: https://appshunter.io/ios/app/european-watch-co-watches/id428419037.md - Rating breakdown: 5★ 1,613 · 4★ 63 · 3★ 10 · 2★ 1 · 1★ 9 ## What do users think of European Watch Co? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Easy to use app - 🔍 Detailed watch descriptions - 📸 High-quality photos - 💯 Trusted and reliable seller **Cons** - 🤖 Concerns about AI-generated descriptions - 🔍 Weak search functionality - 🐛 Crashes after latest update **Commonly reported bugs** - Crashes after latest update - Incompatible with older iOS versions **Most requested features** - Ability to register/sign in to sync across devices - Option to opt-in for direct contact from the company - More advanced filtering options (e.g., case size, complications, price range) ## Newest reviews (16 of 79) ### 5/5 — Excellent App *2024-08-02, version 3.1.8* I love this App. Super easy to follow and find pieces or just to browse. Always very up to date. Excellent and consistent photos of the pieces. Best and easiest watch buying App out there. ### 5/5 — A few well deserved words *2024-06-30* It is a pleasure to continue this unbroken streak of 5-star rating for EWC. The person responsible for my confidence is Philip, who I know will always “do me right”, down to the last detail. Philip is responsible for around half my collection, mostly the higher end examples. I wish him success. Dr Saeed ### 5/5 — A few well deserved words *2024-06-27* It is a pleasure to continue this unbroken streak of 5-star rating for EWC. The person responsible for my confidence is Philip, who I know will always “do me right”, down to the last detail. Philip is responsible for around half my collection, mostly the higher end examples. I wish him success. Dr Saeed ### 5/5 — The best!! *2024-06-15, version 3.1.7* I love these guys. Great selection and highly knowledgeable. ### 5/5 — Patek 5039R *2024-03-01, version 3.1.6* Very professionally handled transaction for a rare spectacular Patek Grand Complication. …. From initial contact through delivery. EWC inventory very accurately described and photographed. ### 5/5 — Buy with 100% confidence! *2024-02-21, version 3.1.6* I've been doing business with EWC for over 20 years. I just completed a Rolex Datejust II purchase and received the watch today. A perfect transaction. Phillip DeCicco handled the sale, I could not be happier. Buy with confidence, you will be satisfied. Todd B. ### 5/5 — Great experience! *2023-12-23, version 3.1.5* Very classy operation. Team is excellent to work with. Jeff Struzenski ### 5/5 — High quality inventory, easy app to navigate *2023-11-14, version 3.1.3* Super easy to use and it’s exciting to see new incoming inventory everyday! ### 5/5 — AP *2022-10-29, version 2.11.16* I just purchased a AP Royal oak watch from this Company and the watch needed 2 more links added. I called my sales person Amy (she was really pleasant to work with ) she told me to come in I brought the watch and they greeted me very nicely they added the 2 links for no charge so no question they will definitely get a five star review from me and I will always buy my luxury watches from this company. Thanks Dennis R ### 5/5 — Great experience *2022-09-25, version 2.11.14* Knowledgeable, friendly, incredible inventory… wonderful team to work with. ### 5/5 — Number ONE for trust, value and service *2022-08-13, version 2.11.13* After buying, trading and selling dozens of timepieces over several years, it’s my FIRST go to site. Personal and trustworthy service and pieces as or better than described. They do biz the old fashioned way... with total integrity. Michael Katz ### 5/5 — Personal Review *2022-05-25, version 2.11.9* I like very much the superb selection and the full description of every watch sold and offered for purchase, and the message feature at every listing where you can get complete answers to all of your pre-bid questions, and the availability of the sales staff, who are uniformly highly knowledgeable about all of the listings, ### 5/5 — 🤌🏼 *2021-12-28, version 2.11.6* 🤌🏼🤌🏼🤌🏼🤌🏼🤌🏼 ### 5/5 — Be cautious in dealing with this company. *2021-07-30, version 2.11.5* The company breached an agreement to purchase a watch from me and failed to return my inquiries. I would be very cautious in relying on their representations. ### 5/5 — Time well spent *2021-07-07, version 2.11.4* This is perhaps one of my biggest “waste of time.” Love it ### 5/5 — Beautiful *2021-06-05, version 2.11.2* I love flipping though this app to kill time. The photos are museum-quality and I’ve learned a ton about watches. Great stuff. ## Most critical reviews (10 lowest-rated) ### 1/5 — The ‘heart’ function *2026-04-16, version 3.2* The new App is nice but it doesnt work well on iPhone. Also, please put back the ‘Heart’ function for bookmarking the watches I love. This is a critical feature of the App for me and I’m sure for others too. Thank you ### 2/5 — Searching *2024-04-14, version 3.1.6* Not a very good app AT ALL searching us weak. Copy Bobs site. It is hard to search by brand or model. ### 3/5 — Newest Update Won’t Open *2025-05-26, version 3.1.12* Updated to the newest version a few days ago. Since then, when I attempt to open, the title screen briefly appears and the app crashes. I made sure I’m using the most up to date version of iOS and still unable to open. ### 3/5 — Filters are too primitive *2022-11-07, version 2.11.17* I want to filter by case size, several complications and price range. ### 3/5 — My first watch purchasing experience *2018-06-20, version 2.7.4* Bought my first Rolex Submariner from EWC a few weeks ago and it was an okay experience. The watch was sold used without documentation and/or service history. I love the watch, good value and condition, my only concern was that the seller gave me very little reassurance that the watch was authentic. I’m sending the watch to Rolex to create a service and authenticate before the warranty expires. ### 4/5 — Great app for watch enthusiasts! *2017-12-21* I like how intuitive and easy it is to browse for watches that specifically of interest to you. You get access to hundreds of pieces they have for sale with the asking prices displayed instead of the usual “message us for pricing”. Each piece also has an extensive write up that tells you what you need to know in buying a watch. ### 4/5 — Nice layout *2017-10-14, version 2.6.4* Updates regularly. Clean with good photos. And easy way to save for quick review later. Searching is kinda hidden but it’s there. ### 4/5 — Great app. Great place *2017-10-05, version 2.6.4* Seems to accurately reflect stock. Images represent product well. ### 5/5 — The ‘heart’ function *2026-04-29, version 3.3* The new App is nice but it doesnt work well on iPhone. Also, please put back the ‘Heart’ function for bookmarking the watches I love. This is a critical feature of the App for me and I’m sure for others too. Thank you ### 5/5 — No more AI descriptions please *2025-12-30, version 3.1.17* I used to love ur website and I’ve done business with you on several pieces, always smooth. But I’m discouraged by your use of AI in your descriptions. When I like the first image I see of a watch I go to the description to see what the water resistance is, if it’s got a screw down crown, does it have an anti-reflective coating on one or both sides of the crystal, has it been polished, is it a new strap, is that strap from the original manufacturer, when was it produced, has it been discontinued, etc.. Out here we love watches just like you do. If I have to read your AI slop and THEN call you to get the information that matters to me, that’s a waste of my time. ## Most praised reviews (8 highest-rated) ### 5/5 — EWC is a Trusted Seller in my book *2025-11-04, version 3.1.15* A+ experience buying my watch ### 5/5 — Thee watch colector *2025-10-06, version 3.1.15* It’s A amazing way to start looking for watches and even collecting and by the way I have 2 Richard mills Now thanks to this app ### 5/5 — Best experience *2025-05-15, version 3.1.11* The team at European watch Company is honest and true to their word. I worked with David. He was thorough in his evaluation and specific about what they could and could not do on a trade. The managerial staff will work with you make exceptions. Everything is sent timely And their service exceeds expectations. Definitely someone I will purchase from again. ### 5/5 — Suggestion *2025-01-13, version 3.1.10* Great app with a suggestion…1) allow registration/sign in so saved lists sync across devices, 2) add an opt-in for direct contact by the company so they can proactively engage potential customers based on their interests/liked pieces. ### 5/5 — watch purchase *2024-11-29, version 3.1.9* The company is amazing, professional and talking with people on the office was so helpful and fast.. ### 5/5 — Best watch app in the world PERIOD!! *2024-11-07, version 3.1.9* Always up to date new things every day ### 5/5 — A few well deserved words *2024-10-24, version 3.1.8* Best business in the preowned watch space. One can buy here with total peace of mind that nothing will go wrong, but in the rare case that it does, it will be done right. ### 5/5 — Best Watch App *2024-10-19, version 3.1.8* If you want a straightforward app with a great interface, staffed by some of the most knowledge professionals in horology, this is it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*