# Evanston 311

> City service requests and information portal for Evanston residents. (iPhone/iPad app by City of Evanston.)

- Source: https://appshunter.io/ios/app/evanston-311/id694105620 (this page in markdown: same URL + `.md`)
- Developer: [City of Evanston](https://appshunter.io/developer/1498131224)
- Category: Productivity, Utilities
- Price: Free
- Rating: 1.75/5 from 4 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 59 MB
- Languages: English
- Released: 2013-08-30
- Data updated: 2026-06-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/evanston-311/id694105620/reviews.md

## What is Evanston 311?

With the City of Evanston’s 311 Center app, City information and services are just a few taps away! This app allows you an easy way to submit general questions and non-emergency service requests to City staff for action and resolution.


From reporting graffiti and potholes, to requesting winter maintenance, to asking about trash and recycling pickup, the power is at your fingertips.

Plus, the 311 Center app links to a variety of City web pages, allowing you immediate access to the information you need to enjoy our community and stay connected with local government.

## Key features

- Submit service requests
- Report graffiti and potholes
- Request winter maintenance
- Inquire about trash/recycling
- Access City web pages
- Submit general questions

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/evanston-311/id694105620/reviews.md

### 1/5 — Login registration is broken

*2024-05-09, version 10.0.6*

I previously was signed into this application. When you guys rebuilt it, you broke that. Now, after resetting my password, it wants me to verify my email address. I’m already a user on your account! Fix it.

### 4/5 — Functional

*2024-01-13, version 10.0*

I preferred the previous iteration of this app. It had more functions on the front page, and allowed you to see not just your own help tickets but also in the area. This was very helpful as we could see if neighbors had also been missed for trash, if there were rat sightings, etc. If it’s possible, please bring back the option to see other tickets in the area.

Otherwise it allows me to contact the city, which is 90% of the function so overall nice and does the job.

### 1/5 — Bad

*2020-12-05, version 4.0.7*

This app is awful, it won’t even open ...better to not have not... unfortunate because it could be very useful

### 1/5 — Crashes Immediately

*2020-11-25, version 4.0.7*

Sadly can’t open it on iOS 14. As someone else noted, probably hasn’t been built and tested yet.

### 1/5 — Crash

*2020-11-15, version 4.0.7*

App crashes when attempting to log in. No contact info in app or App Store to submit tech support request

### 1/5 — App crashes on opening.

*2020-10-04, version 4.0.7*

App was crashing every time I try to login. I deleted and reinstalled it and now it won’t launch at all. Crashes in opening.

### 1/5 — Crashes

*2020-09-24, version 4.0.7*

The app immediately crashes after you open it.  Maybe needs to be updated for new iOS version?

### 5/5 — Worked very well for me.

*2019-06-15, version 3.9.6*

It was very simple to set up. I submitted a request and it was easy to also add a photo. Very convenient!

### 1/5 — Broken

*2016-11-18, version 3.9.1*

Used to be somewhat helpful (and by somewhat helpful, I mean not overly helpful). Now the app only shows the splash screen and does nothing more. A screen shot would be exactly the same, but use less memory. 

Evanston: Fix this before announcing everywhere to use the app for more convenience...ugh!

## Frequently asked questions about Evanston 311

### What can I report using Evanston 311?

You can report various non-emergency issues such as graffiti, potholes, and request services like winter maintenance. The app also allows inquiries about trash and recycling pickup.

### Is Evanston 311 free to use?

Yes, Evanston 311 is completely free to download and use. There are no in-app purchases or subscription fees associated with this application.

### What devices support Evanston 311?

Evanston 311 is available for iPhone and iPod devices. It is designed for iOS users who need to access city services on the go.

### How often is Evanston 311 updated?

The app was last updated on January 25, 2024, with version 10.0.6. Regular updates ensure the app remains functional and secure for users.

### What is the age rating for Evanston 311?

Evanston 311 has an age rating of 4+, making it suitable for most users. This indicates it contains no mature content.

### Does Evanston 311 have ads?

No, Evanston 311 does not contain advertisements. As a free application provided by the City of Evanston, it focuses on delivering services without commercial interruptions.

### What is the user sentiment for Evanston 311?

Based on the available data, Evanston 311 has a rating of 1.8 stars from 4 ratings. This suggests a mixed to negative user reception.

### Where can I find general City information through Evanston 311?

The app provides links to a variety of City web pages, allowing you immediate access to the information you need to enjoy the community and stay connected with local government.

## Version history (last 5 releases)

### 11.0.6 — 2026-06-16

- Final review step at the end of the request flow so you can confirm details before submitting.
- Service request types now show their coverage area (boundaries) on the map.
- Slideshow now has a pause/resume button and an indicator showing the current image.
- Close button on the request details screen.
- Pull-to-refresh on the request list and request details screens.
- Submission time on the request details screen.

### 10.0.6 — 2024-01-25

- New, more obvious, menu button

### 10.0 — 2023-12-13

Initial release of brand new version.

### 4.3.0 — 2021-12-09

New in v4.3:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 4.2 — 2021-05-26

New in v4.2:
- AppTrackingTransparency
- Bug fixes

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| App | Rating | Price | Category |
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| [PortCity311](https://appshunter.io/ios/app/portcity311/id6502471985) | 5.0 (1) | Free | Productivity |
| [Votebud](https://appshunter.io/ios/app/votebud/id6480202628) | 5.0 (8) | Free | Productivity |
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| [MyPasco Mobile](https://appshunter.io/ios/app/mypasco-mobile/id6748083119) | 1.0 (2) | Free | Productivity |
| [myDanbury](https://appshunter.io/ios/app/mydanbury/id6479830945) | — | Free | Productivity |

## More apps by City of Evanston

- [Park Evanston](https://appshunter.io/ios/app/park-evanston/id1301447567)

All apps by City of Evanston: https://appshunter.io/developer/1498131224

## Related topics

[evanston 311](https://appshunter.io/ios/topics/evanston-311) · [park evanston](https://appshunter.io/ios/topics/park-evanston) · [city of elgin](https://appshunter.io/ios/topics/city-of-elgin)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-23.*