# Evanston 311 — user reviews

> 9 indexed App Store user reviews of Evanston 311 by City of Evanston, rated 1.75/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/evanston-311/id694105620/reviews
- App overview in markdown: https://appshunter.io/ios/app/evanston-311/id694105620.md
- Rating breakdown: 5★ 0 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 3

## Most critical reviews (9 lowest-rated)

### 1/5 — Login registration is broken

*2024-05-09, version 10.0.6*

I previously was signed into this application. When you guys rebuilt it, you broke that. Now, after resetting my password, it wants me to verify my email address. I’m already a user on your account! Fix it.

### 1/5 — Bad

*2020-12-05, version 4.0.7*

This app is awful, it won’t even open ...better to not have not... unfortunate because it could be very useful

### 1/5 — Crashes Immediately

*2020-11-25, version 4.0.7*

Sadly can’t open it on iOS 14. As someone else noted, probably hasn’t been built and tested yet.

### 1/5 — Crash

*2020-11-15, version 4.0.7*

App crashes when attempting to log in. No contact info in app or App Store to submit tech support request

### 1/5 — App crashes on opening.

*2020-10-04, version 4.0.7*

App was crashing every time I try to login. I deleted and reinstalled it and now it won’t launch at all. Crashes in opening.

### 1/5 — Crashes

*2020-09-24, version 4.0.7*

The app immediately crashes after you open it.  Maybe needs to be updated for new iOS version?

### 1/5 — Broken

*2016-11-18, version 3.9.1*

Used to be somewhat helpful (and by somewhat helpful, I mean not overly helpful). Now the app only shows the splash screen and does nothing more. A screen shot would be exactly the same, but use less memory. 

Evanston: Fix this before announcing everywhere to use the app for more convenience...ugh!

### 4/5 — Functional

*2024-01-13, version 10.0*

I preferred the previous iteration of this app. It had more functions on the front page, and allowed you to see not just your own help tickets but also in the area. This was very helpful as we could see if neighbors had also been missed for trash, if there were rat sightings, etc. If it’s possible, please bring back the option to see other tickets in the area.

Otherwise it allows me to contact the city, which is 90% of the function so overall nice and does the job.

### 5/5 — Worked very well for me.

*2019-06-15, version 3.9.6*

It was very simple to set up. I submitted a request and it was easy to also add a photo. Very convenient!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-23.*