# Evapolar — user reviews > 112 indexed App Store user reviews of Evapolar by Evapolar Ltd., rated 3.90/5 from 95 ratings. - Source: https://appshunter.io/ios/app/evapolar/id1275050081/reviews - App overview in markdown: https://appshunter.io/ios/app/evapolar/id1275050081.md - Rating breakdown: 5★ 59 · 4★ 11 · 3★ 3 · 2★ 3 · 1★ 19 ## What do users think of Evapolar? Overall sentiment: negative **Pros** - 👍 Works well when connected - 🚀 Convenient remote control - 💡 Useful app features **Cons** - 🐛 Connectivity issues - 🤯 Frustrating setup process - ⚠️ Unreliable app performance **Commonly reported bugs** - App crashes and freezes - Inability to connect device to WiFi - Inconsistent device functionality **Most requested features** - Improved WiFi compatibility - Easier setup and pairing - More control options in the app - Support for smart home integrations ## Newest reviews (14 of 112) ### 3/5 — Mixed *2025-07-08, version 1.7.1* When it’s working properly it’s very useful for keeping cool in hot weather and for me with limited mobility the app control should be a god send. Again when working it is but as we move into the hotter weather it seems like the company servers can’t handle the demand or something because my devices which will have connected fine for months suddenly disappear from the app and if reinstall it then it doesn’t let me log in. Previous times this lasted for several weeks and equally suddenly I can log in and they reappear and work fine. It’s very annoying. ### 2/5 — Unzufrieden *2024-08-07* Seit geraumer Zeit funktioniert die App leider nicht mehr richtig. Verknüpfte Geräte verschwinden einfach aus der Liste und lassen sich nicht neu verknüpfen. Die App an sich ist sehr träge geworden. Lange Ladezeiten, was vorher nicht der Fall war. Schade… ### 2/5 — Connessione impossibile tra device e app *2024-08-06* Provato innumerevoli volte ma sempre senza risultati. Il feedback apre la pagina delle recensioni dell’iTunes store. ### 1/5 — Doesn’t pair *2024-06-16, version 1.7.1* Just what the title says, does an ok job cooling but don’t waste money on the smart version ### 2/5 — Connection Difficulties *2024-03-09, version 1.7.1* The product (cooler) itself is great, the app, once connected is pretty good too - simple & effective, but set up was a nightmare, both the written instructions that came with the product & the app instructions were incorrect (& different to each other!) so I winged it, did something different & intuitive by guessing what it might need & got connected by accident by ignoring all instructions. Seriously, fix that, you’d get much better ratings if you just looked at the setup procedure. ### 1/5 — Doesn’t work *2024-01-14, version 1.7.1* App doesn’t work and won’t let my device join my network. There’s nothing wrong with my wifi. The app and device are faulty ### 1/5 — Useless *2023-12-21, version 1.7.1* App is infuriating!!! ### 1/5 — Does not connect to device *2023-08-03, version 1.7.1* I followed the instructions, but the app will not connect to the device. My wifi is working fine. Based on what I’ve read, many people have this issue. Please fix it! ### 1/5 — Useless *2023-06-25, version 1.7.1* Doesn’t pair. Manual menu is useless. Don’t buy the units that use the app ### 2/5 — Waste of “smart” money *2023-06-06, version 1.7.1* I paid extra to buy the smart cooler which connects to Alexa via an app. No matter what I try, I can’t get the app to connect to my device…so in essence, I wasted the extra money buying the smart device. ### 1/5 — Wütend *2022-05-09* App nicht zu empfehlen ich bitte um sehr dringende Behebung des Problems mit der Verbindung zwischen Gerät und App ### 1/5 — Just buy a cheap little fan. It Cools better *2021-08-23, version 1.6.2* Useless piece of junk. The App is an embarrassing failure. Never consider any of your products again. Will feel great when I take a sledge hammer to this ridiculous attempt at a mini swamp cooler. Get some real developers or discontinue the stupid app. ### 1/5 — Will not Pair. Support doesn’t respond. *2021-08-05, version 1.6.2* I’ve followed all their instructions. I sent and email and they responded one time requesting a photo. I sent screenshots and photos three times and still no response. I paid extra for the “smart” Version but it doesn’t work. ### 1/5 — Garbage *2020-10-14* Waste of money don’t buy it ## Most critical reviews (10 lowest-rated) ### 1/5 — Abandoned app *2026-06-24, version 1.7.1* This app has always been useless. I’ve managed to connect my Evapolar once, by setting up an adhoc WiFi network. And then it never worked again. It’s absolute garbage, hasn’t been updated in four years. When I contacted the company directly for support it took them six months to respond to my email. ### 1/5 — Did you guys give up? *2025-08-18, version 1.7.1* It’s been 3 years since the last update and the app has issues. Did you guys forget this exists? ### 1/5 — Can’t connect *2024-12-11, version 1.7.1* Instructions in booklet say if device display says OFF it means wifi is ON, tried to pair device to the app but it doesn’t show up on the app, it says pairing was successful. I tried it the other way with the display showing ON but it did the same thing, said pairing was successful but not showing device on the app. ### 1/5 — Total Waste of Money *2024-08-09, version 1.7.1* Cannot connect to the app. Trying to control the device manually is a waste of time. Do not spend the extra money. ### 1/5 — Useless *2024-08-09, version 1.7.1* The app is worse than bad. Unlike others, I got my evasmart to connect, but the problem is that it keeps disconnecting from the app and disappearing so I have to pair it again. When the device does show up, the app/controls are non-responsive. The smart controls were a selling point because this was for our kid’s bedroom and we don’t want to have to walk I while they are sleeping. Should have saved the $ and bought the non “smart” version because this ain’t it… ### 1/5 — Worthless app *2024-08-08, version 1.7.1* Don’t waste your money on any of their smart products. Can’t connect to them because their app doesn’t work - can’t connect and can’t even sign up for an account. Completely worthless. ### 1/5 — No funciona *2024-08-07* No puede ni crear cuenta….devolveré el producto. ### 1/5 — Doesn’t let me sign up *2024-07-24, version 1.7.1* Bought an EvaPolar and was so excited to connect to the app for full functionality, the app won’t let me even sign up/sign in! How am I supposed to even try to pair the cooler? ### 1/5 — Connexion impossible *2024-07-04* Impossible de connecter l’application à l’appareil. J’ai envoyé un message au support qui n’a jamais répondu. ### 1/5 — Won’t connect *2024-06-25, version 1.7.1* Nothing I do will get this app to connect to my device. Even went through support and no help. ## Most praised reviews (10 highest-rated) ### 5/5 — Отлично *2022-09-13* Ничего лишнего и все необходимое 👌 ### 5/5 — Very good machine and App *2022-09-02, version 1.7.1* It was a little difficult to sync the app and machine with my wi-if but once done it works a treat I am a much cooler person now! ### 5/5 — Супер *2022-07-05* И мини-кондиционер хороший и приложение тоже. Лаконичное и функциональное. ### 5/5 — It doesn’t work *2022-06-20* Imposible Connect with my evaSMART ### 5/5 — EvaPolar Smart - 5* *2020-07-10* A few hick-ups connecting to network (make sure you press AND hold the on-switch on the device to begin pairing), however once the setup is complete, this app is priceless. Works well as a stand-alone, but just as well when connected to your smart home setup. ### 5/5 — Produto lindo e elegante *2019-04-18* O produto é lindo e cumpre o que propõe, mas funciona melhor pelo celular. As funções na tela do aparelho realmente precisam ser selecionadas com vários toques, e se torna cansativo. Na caixa não vem o código para conexão com o HomeKit. ### 5/5 — Works a treat *2019-01-05, version 1.4.2* Took a bit of fiddling to get it set up but it works great now. Wifi connectivity took a few goes but it got there in the end and now I love it. Would not expect it to work for a whole room but it’s great on my bedside table ### 5/5 — Can’t connect evapolar to WiFi *2018-06-16* Hie i can’t connect my evapolar to WiFi the app crash while adding my WiFi details and the device is not added to the app :( ### 5/5 — Evasmart *2017-09-27, version 1.1* Cool ### 4/5 — It does work *2024-08-09, version 1.7.1* I was put off by the negative reviews so I wanted to write an updated one. I was able to log in and create an account on this app so it does work! It took a while though, so be patient. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*