# Evelyn Partners Mobile — user reviews > 27 indexed App Store user reviews of Evelyn Partners Mobile by Evelyn Partners Group Limited, rated 4.80/5 from 6 ratings. - Source: https://appshunter.io/ios/app/evelyn-partners-mobile/id1670186562/reviews - App overview in markdown: https://appshunter.io/ios/app/evelyn-partners-mobile/id1670186562.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (8 of 27) ### 1/5 — It gets worse with each bug fix *2023-11-23, version 2.0.0* This was a poor app but with the latest upgrade, sooty can’t call it that, downgrade the app will not even open . So poor ### 1/5 — Astonishingly bad *2023-08-23, version 1.2.1* It is quite amazing to me that a such a big company can make such an awful app (not once, but twice!). Who are they paying for this? Most of the charts read right to left, which makes me wonder if a human actually bothered to test this before releasing. The content, design and usability is just so, so bad. I’m taking my portfolio elsewhere and the lack of effort in this app displayed over years by Tilneys and now Eveylen is at least partly why. For shame ### 1/5 — Beyond belief *2023-07-22, version 1.2.1* Both this app and the web portal are completely useless and no amount of excuses and promises can disguise the fact that this was a massive misstep. Clients are paying for this incompetence and Evelyn seem to have lost sight of the needs of their customers. Such an underdeveloped amateur product should never have been allowed to go live. Bring back the previous app and web portal until you can at least replicate that before introducing something new. ### 1/5 — Dreadful *2023-06-08, version 1.0* This is in no way an improvement. The display is small & not as informative as the old app ### 1/5 — Doesn’t work *2023-06-05, version 1.0* As said elsewhere the app fails to open. Maybe the focus was on launching the new website. Come on devs, get the app fixed please. ### 1/5 — App doesn’t work *2023-06-02, version 1.0* Once you login you can’t see anything as nothing loads ### 1/5 — Useless App *2023-06-01, version 1.0* Just like the web version this App is useless. Poor layout that requires reading data right to left! The previous older version was much better and it gave all the information required in a logical form. I suggest that you revert back to the previous version and start again. Try engaging with users to see what they are looking for during the design process, then trial and improve before migrating to a new version. If I had commissioned this I would be looking for accountability from this developer for loss of service and reputation damage. ### 1/5 — New version doesn’t open *2023-05-31, version 1.0* I’m not sure what’s gone wrong with the update ## Most critical reviews (10 lowest-rated) ### 1/5 — I left and went to AJ Bell *2025-11-07, version 2.7.1* Awful app performance. Couldn't get growth figures. Ridiculous rebrand to the awful name evelyn. Not a company I had any faith in, so I left. ### 1/5 — Constantly asked to leave a review *2025-10-22, version 2.7.0* The app asks me to leave a review every time I log in. ### 1/5 — Awful *2025-04-01, version 2.6.5* Don’t like new app especially not being able to take screenshots. And now I can’t log in at all. Go back to the old version ### 1/5 — Keeps crashing. *2025-02-23, version 2.6.4* The App crashes each time I try to look at my portfolio. I have an iPhone 16. Seems like others are having the same problem, hopefully they’ll fix it soon. ### 1/5 — So Poor *2025-02-09, version 2.6.4* What is the value in pointing your clients towards an app to keep them up to date with their investments if the very portfolios they want to see the detail of makes the entire app crash each and every time you try? ### 1/5 — Very basic, crashes on me. No support. *2024-12-19, version 2.6.4* I’ve recently moved to Evelyn from another platform after my FA was acquired by them: although the service I receive from my FA is good. The app currently crashes when I try and access any of my funds. I’ve been repeatedly told that IT/Dev will reach out but have heard nothing. This just isn’t good enough in 2024. Even when the app worked - I was pretty underwhelmed. Do better Evelyn ### 1/5 — Messages *2024-06-28, version 2.6.0* You should be able to send messages via this app, you can’t as the drop downs don’t work to select a recipient. ### 1/5 — Update for iPad *2024-05-16, version 2.6.0* The latest update says that it improves the app for iPad users - far from it. It won’t open at all, just a black screen. I’ve removed it and uploaded it again, I’ve checked my iPad is up to date. Still not working. This is just another in the long saga of completely amateur tech from Evelyn. Useless. ### 1/5 — App doesn’t work since update *2023-12-07, version 2.0.1* Since the most recent update, it isn’t possible to log into the app. No contact details on your website to sort this. Please fix it asap ### 1/5 — N0tGr8 *2023-11-23, version 2.0.0* Echoing the sentiments of every other reviewer, this iteration is garbage. The older app for Tilney was far far better, not because it was a great app, but because it was actually useable and useful. This app is terrible ## Most praised reviews (9 highest-rated) ### 5/5 — App maintenance *2025-07-20, version 2.6.6* This app seems to have been under maintenance for over a week and hence no one could logon. I had to delete and reload to get it working ### 5/5 — Quicker than the old app *2023-07-13, version 1.0* This version is much easier to log into compared to the old version, where I had some difficulties logging in. ### 5/5 — progress *2023-06-27, version 1.0* The app is very good. Easy to navigate and very informative and look forward to new features and future updates. ### 5/5 — Good view of my account through App *2023-06-27, version 1.0* I think this new app provides a clean, simple view of my account and activity and the promise of more things to come Is welcome ### 5/5 — Tracking portfolio performance *2023-06-26, version 1.0* Nice visuals and stats to keep track of portfolio performance ### 4/5 — Progress *2025-10-27, version 2.7.0* Lots information but not sure how to evaluate. Where are the interactive additions? ### 4/5 — Can’t see portfolio *2025-03-08, version 2.6.5* This app was working well and I check it regularly - at least until I updated it on 16 Jan, 2025. Now it won’t load my portfolio (home) page. Thx for fixing. 8 March 2025 update: all working now, thanks ### 3/5 — Can’t see portfolio *2025-01-17, version 2.6.4* This app was working well and I check it regularly - at least until I updated it on 16 Jan, 2025. Now it won’t load my portfolio (home) page. Thx for fixing. ### 3/5 — Handy, if basic *2023-11-09, version 1.7.0* Quicker than portal to login as it doesn’t need the hassle of an email code. Being an app the reporting screens are not wide enough to allow a drill down into an investment's price and performance so it’s basically a handy update tool. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*