# Evening Shuttle — Transportation for CU

> On-demand, shared rides for safe nighttime transportation. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/evening-shuttle/id6444086056 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.57/5 from 495 App Store ratings · 24 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 126 MB
- Languages: English
- Released: 2023-06-19
- Data updated: 2026-08-20
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/evening-shuttle/id6444086056/reviews.md

## What is Evening Shuttle?

Evening Shuttle is a service that provides on-demand transportation as an alternative to walking alone at night. Columbia Transportation has partnered with Public Safety and Via to bring Evening Shuttle to life. The new Evening Shuttle application makes booking rides through the app incredibly easy! With a few taps, you can book an on-demand ride and our technology will pair you with other people headed in your direction.

This service is the same Evening Shuttle service that you know and love. By downloading this app, you will be able to:
- Book an on-demand ride from your phone.
- Get pickup instructions, track your vehicle, and get picked up within minutes.
- You have the option to share this service with others! Bring your friends along, and we'll match your ride with other passengers heading in the same direction.
- Save money! Evening Shuttle is free and it's the safest way to get home at night.

If you have any questions, please reach out to our support center by emailing cushuttle@ridewithvia.com.

If you are loving your experience so far, throw us a 5-star rating. You'll have our eternal gratitude!

## Key features

- Book on-demand rides
- Get pickup instructions
- Track your vehicle
- Share rides with friends
- Save money on travel

## What do users think of Evening Shuttle?

Overall sentiment: negative

**Pros**

- ❤️ Reliable service when working properly
- 👨‍✈️ Knowledgeable and professional drivers
- 🚗 Convenient daily transportation option

**Cons**

- 🐛 App crashes on startup
- 🚫 Login system completely broken
- ⏱️ Extremely long and unpredictable wait times
- 📍 Drivers arriving at wrong locations
- 🚗 Drivers canceling rides without explanation
- ❌ Inaccurate ETA estimates
- 🔐 Phone verification code mismatch (4 vs 6 digits)
- 👥 Cannot add multiple passengers
- ⚠️ Safety concerns due to service unreliability
- 🔄 No driver break time indication
- 🚫 Won't accept rides ordered by others

**Commonly reported bugs**

- App crashes upon opening
- Login authentication fails with UNI and 2FA
- No login page for existing users after logout
- Phone verification code format mismatch
- Connection error messages
- Wait times increase unexpectedly after booking
- ETA changes dramatically after ride confirmation
- Driver location not updating during breaks
- App technical issues after system transfer

**Most requested features**

- Driver break time status indicator
- Multiple passenger support
- Improved ETA accuracy
- Better login page for existing users
- Real-time driver location updates
- Ride ordering for other Columbia students

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/evening-shuttle/id6444086056/reviews.md

### 1/5 — Latest update crashes app

*2026-02-01*

Latest update crashes app upon opening every time even after resetting phone to no avail

### 5/5 — my go to transport everyday

*2025-11-18*

thank you columbia❤️❤️❤️

### 5/5 — The driver I just had rides is very knowledgeable

*2024-11-06*

Thanks

### 1/5 — A Mess

*2024-10-31*

Need major improvements! Drivers keep arriving at wrong locations and then canceling, waiting times are a mess! How is supposed to provide any assistance or safety to students if you leave them stranded on road!!

### 2/5 — Can’t Login -

*2024-10-15*

App makes me log in with UNI and 2FA, then shows me a login error message and kicks me out. Useless

### 1/5 — Cannot login

*2024-10-13*

I cannot login this app to start with my Columbia account.

### 1/5 — CANT LOGIN - EXISTING USER

*2024-09-15*

This app is useless and there’s no login page for existing users

### 1/5 — Does not work

*2024-04-03, version 4.11.12*

No way to register with CUID. It requires phone verification with 4 digits but they send out 6 digit code. Tried different combinations but none worked. Wasted 30min of my time.

### 2/5 — Can’t add multiple passengers

*2024-02-26*

And pickup time is 30 minutes after request.

### 2/5 — Adjust for driver break times

*2023-11-15*

7 out of 10 times this app does what it needs to do: pick you up from point A to B. There have been times however when it says “driver 5 / 3 / 1 mins away” and the car doesn’t move. I learned that when drivers take  breaks the app doesn’t interpret that as being unavailable and continues to populate the queue. Can you update the app for drivers to indicate breaks. I’ve waited far longer than I should have late at night when a simple heads up that the driver was taking a break could have helped!

## Frequently asked questions about Evening Shuttle

### What does the Evening Shuttle app do?

The Evening Shuttle app provides on-demand transportation as a safe alternative to walking alone at night. It allows users to book rides, track their vehicles, and share rides with others heading in the same direction.

### How do I book a ride with Evening Shuttle?

Booking a ride is easy through the app. With just a few taps, you can request an on-demand ride. The app's technology will then pair you with other passengers traveling in your direction.

### Is Evening Shuttle free to use?

Yes, Evening Shuttle is a free service. It is designed to be the safest and most cost-effective way to get home at night.

### Can I bring friends on my Evening Shuttle ride?

Yes, you have the option to share the service with others. You can bring your friends along, and the app will match your ride with other passengers heading in the same direction.

### What if I have questions or need support?

If you have any questions, you can reach out to the support center by emailing cushuttle@ridewithvia.com. They are available to assist you with your inquiries.

## Version history (last 5 releases)

### 4.27.16 — 2026-07-01

Performance improvements and bug fixes

### 4.26.10 — 2026-03-23

Performance improvements and bug fixes

### 4.26.3 — 2026-01-30

Performance improvements and bug fixes

### 4.26.2 — 2026-01-21

Performance improvements and bug fixes

### 4.22.2 — 2025-07-21

Performance improvements and bug fixes

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## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
