# Event Tickets Plus — user reviews > 38 indexed App Store user reviews of Event Tickets Plus by Liquid Web, LLC, rated 3.00/5 from 22 ratings. - Source: https://appshunter.io/ios/app/event-tickets-plus/id1395674797/reviews - App overview in markdown: https://appshunter.io/ios/app/event-tickets-plus/id1395674797.md - Rating breakdown: 5★ 7 · 4★ 2 · 3★ 4 · 2★ 1 · 1★ 8 ## Newest reviews (13 of 38) ### 2/5 — Attendees not loading *2026-03-16, version 3.0.1* I have to keep deleting the app and reloading it to get the most current list of attendees. It does not update them automatically. ### 2/5 — the app is not up to date *2024-12-08, version 2.2.0* Unfortunately, the app is not up to date. It is not really being developed any further. What a shame, really. ### 2/5 — iPhone 15 PRO - camera can’t focus and won’t scan *2024-08-20, version 2.2.0* iPhone 15 Pro - iOS 17.6.1 The camera is blurry and won’t autofocus so I can’t scan tickets I have to manually check people by their name Also little interface bug when switching from Event Details to Attendees the list of attendees shows the check in option IOS 17.6.1 ### 2/5 — Falla en la lectura de algunos QR *2023-12-12, version 2.1.1* No solo falla al leer algunos códigos, sino que a veces, cuando tiene que leer muchos se ralentiza. También hecho de menos que esté en español ### 2/5 — Doesn’t function as well as it should *2023-07-14, version 2.0.0* Scanning QR codes is hit and miss and when it does scan the alert to say it’s scanned successfully doesn’t work so you don’t know if the attendee has been checked in or not ### 2/5 — Usually slow to load and not reliable *2023-06-20, version 2.0.0* They need to improve this app. Sometimes it opens and shows all upcoming events; sometimes it takes forever to open and only shows a few events. ### 2/5 — Can’t get past boot screen *2023-03-03, version 2.0.0* I was able to open the app once today, and every attempt since has stopped me from getting past the boot logo. Is there a way this could be addressed? This was a primary reason for purchasing this license ### 2/5 — Needs work. *2021-10-23* Doesn’t tell you when it has seen the code and is searching it’s data. So you just stand there with the phone hovering over phone or printed QR code. Causes frustration for ticket holders and event staff. ### 1/5 — Nicht verwendbar *2021-10-04, version 1.2.7* App lässt sich nicht verwenden und der Support Antwortet nicht! Plugin auf keinen Fall kaufen! ### 1/5 — Not Helpful *2021-02-09, version 1.2.7* Scans consistently so it will claim attendee is already checked in if you miss the 0.2 seconds that the successful scan notification flashes on the screen. Very hard to confirm a successful scan. No attended information displays. I can’t imagine under what circumstance this is more helpful than finding a name on a list. It doesn’t confirm anything and tells you nothing. ### 1/5 — Funktioniert nicht *2020-07-11, version 1.2.7* Es kommt immer die Meldung die Karte des Teilnehmers sei nicht berechtigt eingecheckt zu werden. Leider nicht benutztbar. ### 1/5 — Doesn’t work at all. *2020-01-29, version 1.2.7* Restarting the app sometimes make it work but usually it just says “already checked in” but the ticket stay unchecked. ### 1/5 — Funktioniert nicht *2019-12-31, version 1.0* Die App funktioniert nicht und schließt sich direkt beim Start wieder. ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work *2026-02-08* App does not show attendees. It shows people are registered but no attendees. It does not work. ### 1/5 — Falla muchísimo *2025-09-13, version 3.0.0* No me deja ver la lista de participantes ### 1/5 — Ruina *2024-10-11, version 2.2.0* Como es posible que con una compra de 1 ticket genere 2 tickets al cliente?? Os contactamos y no hay respuesta!!!! ### 1/5 — Terrible App *2024-04-03, version 2.2.0* Looking for another solution for client website after testing this app. The platform is fine but if the mobile app is trash. Does not have the ability to focus via the camera hardware so you must scan from a far distance away. Would be a terrible experience for people scanning at the door and hold up the line. There is a large "box" that it wants you to use to scan the code but when lining up a QR code with this box it simply WILL NOT FOCUS so you cannot scan. Look elsewhere for a solution to your event ticketing system. ### 1/5 — debe mejorar *2023-08-19, version 2.0.0* Contento con el servicio web pero debe mejorar en el detalle de los tickets. Necesito saber la hora a la que tickan los qr al igual que mejorar el enfoque de la cámara a la hora de escanear. La app en si va lenta, pero con esos dos detalles mejoraría bastante. Gracias de antemano ### 1/5 — Has never worked for me. *2023-07-12, version 2.0.0* I have a vanity domain and this app has never connected to my site. All the license keys are correct. I’ve emailed support and all I get is “we’re working on it.” I must be able to track students as they come in for state requirements. This has been a huge headache from day one. Yes, I do have to login to the admin panel to manually check students in. However, that’s a bit inconvenient as they are greeted at the door, then walked up to the front of the room. Since this info is private I’m forced to log in and out of the admin panel so many times it’s more of a hindrance than it is a help. Can y’all please fix this? If you’re not using an https:// prefix or a .com dns you’re pretty much out of luck. ### 1/5 — Unreliable *2023-06-05, version 2.0.0* Just used this app for a large event. We had a strong wifi signal; however, the app was wonky and did not successfully scan many of the codes. Thankful I had a list printed out as this would have been a disaster without it. Not happy at all with Event Tickets Plus. Will not use again. ### 1/5 — New version doesn’t work *2023-01-04* When the QR is scanned the app shows a lot of errors and a button to reload ### 1/5 — Poor *2022-11-11, version 2.0.0* I was hoping since it had been updated they might have made it work. It still won’t even scan a ticket onscreen or via a print out. So poor! Of course you don’t find this out until you have spent loads on their plugins and spent a lot of time integrating into your site. ### 1/5 — Funktioniert nicht und Support antwortet nicht *2022-03-10, version 1.2.7* Leider nicht zu empfehlen. Sehr ärgerlich. ## Most praised reviews (10 highest-rated) ### 5/5 — Works great *2025-04-27, version 2.2.1* The app is quick to scan and has been reliable for me so far after a few events. Very pleased with the experience, very pro! Thank you! ### 5/5 — Works Great for our Music Festival *2025-03-07, version 2.2.1* We have used Event Tickets Plus for 3-4 years now for our check in. The updates only get better! ### 5/5 — Works amazing *2025-01-08, version 2.2.0* Best scanning app by far, I wish we could have user access to only see some events and not all. ### 5/5 — Works great *2019-08-06, version 1.0* Perfect for checking into people into events super quickly ### 4/5 — Langue application *2025-07-04, version 2.2.1* Est ce que une version en français est prévue ? ### 4/5 — Works great *2024-09-04, version 2.2.0* Seems to work well … only issue I cannot see any attendees in any of the events that have attendees .. shows the correct amount of attendees but no names show ### 4/5 — Tut was es soll *2023-05-27, version 2.0.0* Checkt manchmal doppelt ein, aber es tut seinen Dienst zufriedenstellend. ### 4/5 — Works fine, but please add chances *2019-10-28, version 1.0* App works fine when checking in. But please add changes: - display information on button of display in different colors (green, when successfull!) - change time displaying status a few longer or make it in the configuration. Thanx ### 4/5 — Lighting *2018-10-06, version 1.0* Good app but at times there is not enough light to scan the QR code. ### 3/5 — Needs more info *2019-12-13, version 1.0* Needs to show ticket info and custom fields Show order information Crashing on xs 13.3 Search for tickets by name --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*