# Evergreen Mobile Banking — user reviews > 36 indexed App Store user reviews of Evergreen Mobile Banking by Evergreen Credit Union, rated 4.80/5 from 1,470 ratings. - Source: https://appshunter.io/ios/app/evergreen-mobile-banking/id496017514/reviews - App overview in markdown: https://appshunter.io/ios/app/evergreen-mobile-banking/id496017514.md - Rating breakdown: 5★ 1,276 · 4★ 156 · 3★ 24 · 2★ 2 · 1★ 12 ## Newest reviews (11 of 36) ### 4/5 — Review *2026-07-24* Evergreen credit union has been my bank for many many years. I am a blind member and have only one pretty big complaint. I use my phone and the Evergreen credit union app to do all of my banking from home. The voiceover on on the Evergreen credit union list of accounts is horrendous. It scrolls and will not stop until you randomly pick one. It takes about five minutes for me to find the exact account that I would like to work from. I’ve asked at Evergreen and they said they were looking into it and it is now been 2 to 3 years. I would love to have that fixed to make it run like the other banks that I am involved with. Thank you so much. ### 3/5 — New update *2025-11-10, version 5.14.91* New update is pretty mid and to confusing compared to the simplicity of previous I would like a settings option that will let me revert that. And on top of that I would appreciate if whenever you want me to type my password in you tell me instead of force failing my biometrics 15 times in a row because you didn’t code “ session logged out please sign back in” ### 4/5 — Update Is Awful *2025-08-07* I strongly dislike the new update and the new format. It won’t let me sign in half the time. I’ve reset my password several times with this new update, I write it down so I won’t forget and I type the password in and it keeps telling me my password is incorrect. It’s driving me nuts. Will it let me sign in or won’t it? It’s a coin toss of whether or not I’ll be able to get into my account. ### 5/5 — New App *2025-08-04* Love the new app! Everything is so clean and precise. Love the dark mode feature! **Developer response:** Thank you very much! We're happy to see you're enjoying the app. ### 5/5 — Nice look! *2025-08-04, version 5.13.95* Nice enhancements and look. Thank you for the passkey feature. ### 4/5 — Great app! *2025-07-30* Great app. 4 stars because the only improvements that I would suggest are a “pay anyone” feature and Zelle but it’s a good app besides that. ### 3/5 — Cannot set up Face ID *2023-03-15* Enabled all correct settings, confirm set up complete but toggles off after confirmation pop up… everything else appears to function as it should ### 4/5 — Problem viewing transactions *2018-03-14, version 4.4.132* I love this app for the most part! It’s been a really great way for me to get a quick look at my bank account and transactions. The only problem I’ve recently faced is lately the app hasn’t been loading my transactions. It loads my balance, but when I go to see my transactions it says “no recent transactions” even though I make a transactions at least every other day. Hopefully it can be fixed in an update. Great app otherwise! Keep up the great work ### 5/5 — Nice App! *2015-03-02* Works well. I can deposit a check and it now has the new bill pay feature! Easy login using my online username and password. ### 5/5 — Suggestion *2014-07-15, version 3.4.22* Is there a way to get an email/text when money has been withdrawn or put into the account? It would be a helpful feature. Otherwise the new update have been useful. ### 5/5 — Works great *2013-12-30, version 2.7.37* Works awesome. Login isn't the same as the website. Don't use that or it will lock the account. Stop by the credit union and ask for info and you shouldn't run into any issues! ## Most critical reviews (10 lowest-rated) ### 1/5 — Touch ID vanished *2026-04-23* No way to get it back. Reinstall did nothing. Wtaf. **Developer response:** Hi there, biometric authentication (including Face Id and touch identification) is available in our app, but it may require going into your app's settings to enable the feature. Our Member Experience Center is happy to help you set this up. Please call us at (207) 221-5000. -ep ### 1/5 — New update app *2025-08-25* Never had to go through all of this before. It’s asking me for an Apple Card and all kinds of other stuff that I do not use and will not allow me to access my account without it. They should have left things alone! ### 1/5 — New update is awful *2025-08-22* My wife and I both agree that the app used to be perfect. It was so simple and easy to use and see everything. Now it is so confusing and I click the wrong thing half the time. Please change it back to the old version, there was nothing wrong it hit. This is just a mess. ### 1/5 — dumb *2025-08-13* cant log in with iphone12 on ios 18.6. reloaded the app and still bugged. worked awesome until the ‘update’. good luck to you. ### 1/5 — New update is no good *2025-08-03* The new update is hard to look at, it’s way too busy and makes it difficult to find what I need. I miss the simplicity of the old version ### 1/5 — update *2025-07-30* I am so disappointed in this new update, why does the app have to look soo weird now. ### 1/5 — Did not test app *2024-12-29, version 4.42.69* Whatever genius they got to write the app did a wonderful job, I have to reset my password every single time I want to log in because they never bothered to implement a password saving feature. You get what you pay for when you outsource your programmers! ### 1/5 — Really it's useless *2016-05-08, version 3.11.236* You guys with all the money and your app it's just wasted off space and time find someone better to do your app ### 1/5 — Can you even log on? *2014-06-28, version 3.4.22* I can't even log onto the app. I have an online account set up, but just can't login on this app. ### 1/5 — Usta could *2013-12-26, version 2.7.37* It worked great for about 2 yrs or so but six months ago it crapped the bed and doesn't let folks log out. That's just a travesty. ## Most praised reviews (10 highest-rated) ### 5/5 — Best banking app *2026-08-02* Simple, clear and easy to use. I can also send a message to customer service any hour and they will get back in 1-3 business days. It’s convenient and my preferred method of banking. Especially for travel, or on-the-go lifestyle. I’ve seen other banking apps and they are not as clean and user friendly. **Developer response:** Thank you for the feedback! We're happy to hear you're enjoying our app. ### 5/5 — Love it. *2026-07-27* Easy to use and understand. Passcode ease of access, excellent customer service excellent quality. Outstanding fraud protection. **Developer response:** Thank you for your review! We're here for our members. ### 5/5 — Easy no stress *2026-07-26* I love how it takes the stress out of worrying about having money in your account, as long as you stay within your limit. ### 5/5 — App rating *2026-07-26* This is a perfect app. I I’ve it! Keep up the good work! **Developer response:** Thank you for the feedback! We're glad to see you're enjoying our app. -ep ### 5/5 — Naples location is the best *2026-07-24* Close convenient nice people **Developer response:** Thank you for your feedback! -ep ### 5/5 — Great CU, Great App! *2026-07-10* I use multiple bank apps and Evergreen’s is the easiest to navigate and use. I’m on it everyday! **Developer response:** Thank you for your review and continued membership with Evergreen! -ep ### 5/5 — Solid *2026-07-09* App runs well and is easy to use. Like that I can see my credit score. **Developer response:** Thank you for your review! -ep ### 5/5 — Great app *2026-03-16* Love the new look!! **Developer response:** Thank you! We hope you keep enjoying the Evergreen app! ### 5/5 — New (better) update *2025-12-02* The update made this app much more smooth and usable! The app makes mobile banking much easier. Keep these improvements going! **Developer response:** Thank you for the positive review! We're happy you're enjoying the app. - ep ### 5/5 — Great update *2025-08-07, version 5.13.95* Seems faster with the new app. Love it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*