# Evernote: AI Notes & Notebook — user reviews

> 4,280 indexed App Store user reviews of Evernote by Evernote Corporation, rated 4.40/5 from 77,392 ratings.

- Source: https://appshunter.io/ios/app/evernote-ai-notes-and-notebook/id281796108/reviews
- App overview in markdown: https://appshunter.io/ios/app/evernote-ai-notes-and-notebook/id281796108.md
- Rating breakdown: 5★ 59,165 · 4★ 6,737 · 3★ 2,559 · 2★ 1,975 · 1★ 6,956

## What do users think of Evernote?

Overall sentiment: mixed

**Pros**

- 🚀 High quality notes app
- 🔒 Secure and reliable
- 👍 Useful features and integrations
- 👍 Powerful search and organization
- 👍 Seamless cross-device sync

**Cons**

- 🐛 Buggy and unreliable on mobile
- 🔒 Security and privacy concerns
- 💰 Expensive subscription model
- 👎 Declining quality and customer support
- 👎 Aggressive upselling and limitations on free version

**Commonly reported bugs**

- Notes not saving properly
- Sync issues between devices
- Frequent crashes and freezes
- Search functionality not working as expected
- Inability to access notes after subscription changes

**Most requested features**

- Improved mobile app performance and stability
- Enhanced security features like encryption and two-factor authentication
- More flexible and affordable subscription options
- Better customer support and communication
- Expanded formatting and customization options

## Newest reviews (18 of 4,280)

### 1/5 — Fading, bait and switch

*2026-09-02, version 11.32.4*

After more than 10 years as a paying customer Evernote has introduced a forced ‘AI’ plan on people with historical note collections at 3x the price. 
Don’t invest your time, don’t commit your notes and don’t give them your money, they must be going oob.

### 1/5 — Buggy

*2026-09-02, version 11.32.4*

Has got very buggy in the last week. Additions to notes don’t save properly and are missing when I go back into the app

### 1/5 — Pay or Die

*2026-09-02, version 11.32.4*

I used Evernote for a good couple of years and loved it. It's pretty bare bones, but easy to use and has the right amount of features so you aren't overwhelmed. Great for organizing and any basic note taking you want to do. I ended up switching to Notion and cancelling my Evernote paid subscription, but kept Evernote just for the notes I didn't end up transferring. 
They have officially burned all goodwill I had for this app by now spamming me with notifications to reactivate my paid subscription. I usually don't mind automated emails or the occasional notification for a flash sale, but I now get an unclosable pop-up prompting me to pick a paid plan every single time I open a note. Every single time. And the only option to close it is to press the "Remind Me Later" button. I'm looking for a new notes app to fully port my notes so I can delete this ridiculous app.

Update: unskippable video ads on my NOTES APP? Have you lost your mind???

### 1/5 — Too slow and auto completion is bad

*2026-09-01, version 11.32.3*

Not as fast as iPhone notes. Has to connect to internet. The release notes is annoying. Auto completion is annoying

### 1/5 — Locked out of over a decade of notes

*2026-09-01, version 11.32.3*

I remember when companies didn’t hold your data hostage behind a ransom, I mean subscription.

### 4/5 — 16years user and Paying Subscriber since 2012

*2026-08-31, version 11.31.7*

====== 31AUG26: installed EN Claude MCP. Wow! full access to my notes, emends, amends, analyzes and acts with utmost discretion and accuracy. This single feature increased the value of EN multiple times. Having a discussion with Claude to interrogate EN info is, for me, a whole new ballgame, Thanks EN TEAM. =====  19mar26: sticking with this app because function are 99% consistent across portable devices and desktop. Considered migrating to OneNote, but ONx doesn’t maintain necessary features from iOS to MacOS. Having used ENx for so many years, I’m gonna keep using this app. =Peace= 
===06JAN26: across iOS and MacOS. Stream of improvements and remains stable . Never lost a single note or attachment.     ==== 21MAR25 Single, home use. steady improvement. I Rely on this app to organize personal papers and items purchased.  stability on iOS and MacOS are fine, and sync is spot on.    =========Accidentally installed on iPad Mini-. At version 0.1, finding the combined shortcuts and Notebook view was a “tap” dance. Version 0.2 allows much quicker access to the pinned/favorites, but, “Recent” is gone- SORRY, “Recent” has reappeared on the “Shortcuts” side bar. App wide search-find is number 1 and fast- appreciate that improvement, reducing multiple tapping to locate notebook. Evernote seems to be releasing incremental improvements in rapid order. I’m holding on because I m a Home user with 1500 notes in a wide range of Notebooks. Here’s hoping the best for Evernote  developers and we EndUsers. 

=== older review, out of date. === 
I have used EN since 2010 and have subscribed to Premium (BIG air quotes) since 2012. I am not convinced that the developer uses his/her own app. I run EN on an iPhone 6+ with 128gb RAM. Always using the latest version of iOS AND EN. Always. Placing the selection bar is scatted/unresponsive and/or absent in MANY instances. Wastes TIME. Increases FRUSTRATION. Synchronizing with my MacMini (16gb RAM, 250gb SSD and LATEST OS/EN-not from AppStore) is similarly problematic. MULTIPLE instances of conflicts and duplication of notes when updated on EITHER platform. I try to NEVER have two instances of EN running on separate platform just for that reason.   EGADS, this app can created the biggest FuBaR across devices in no time at all. At least EN has stopped freezing and quitting very often. I have over 800 notes and a TON of Pix and PDFs. I am, however, moving to OneNote, especially at work. Geeze

### 1/5 — Try a better option

*2026-08-31, version 11.31.7*

I’ve been using Evernote for 7 years (since 2019) as a paid professional service, and I have seen severe performance degradation over the last 2-3 years. I got a notice that they increased my yearly subscription price from $140 to $240 - on the same day I couldn’t get a note to open on my phone because of an aforementioned new performance issue. I didn’t mind the price increase alone, but Evernote’s service is now full of AI slop and unacceptable software development practices.

For a replacement, I considered Joplin, Notesnook, and Obsidian. 
Notesnook is user friendly, boasts the same core features as Evernote without the slop, adds additional nice-to-have features like nesting notebooks, and the syncing is flawless between my devices.

I would highly recommend you skip this buggy app that won’t be able to load a simple text note because it’s trying to AI-generate something you didn’t ask for. Instead, save a couple hundred dollars and go with a more reliable, functional, and quality service.

### 1/5 — $275 for a note app?!

*2026-08-31, version 11.31.7*

Are these people on crack?! $275 to use a note taking app. Pretty audacious for an app that has sync issues amongst other things especially when you need it the most. I think not. This isn’t even bad, it’s comical. We can live without it.

### 1/5 — Notes are not opening in my ipad pro, no costumer service

*2026-08-30, version 11.31.7*

I have been using Evernote for mare than 7 years for my meetings, sermon, etc. But for some reason notes are not opening in my new ipad pro. I have not found a costumer service phone or help to fix this. Ill get an alternartive soon.

### 1/5 — The ads are DISRUPTIVE!

*2026-08-27, version 11.31.7*

I’ve been using this for years, BUT within a few seconds of attempting to hot important notes, comes a LOUD ad. It’s especially embarrassing when it goes off in a professional environment and disruptive with my thoughts. If this isn’t fixed, I will soon have to drop this app. How disappointing!

### 1/5 — Pricing going out of. Sight

*2026-08-26, version 11.31.7*

I've been with Evernote since 2010 so I consider myself a loyal customer. This new price increase is too much. From $143 to $269 is an enormous jump. The alternative is a basic plan that requires elimination of notes for $99. It is time to say goodbye to Evernote.

### 1/5 — Do More for Free Elsewhere

*2026-08-26, version 11.31.7*

Found out I could do everything Evernote was doing for me on other apps like Joplin, UpNote, OneNote for free or a fraction of the unbelievable $250/year Evernote started to charge me. The UNREAL pricing finally forced me to migrate after years of use. Avoid this ridiculously priced app and get all the same features you need for free or very inexpensive elsewhere. It’s a truly unreasonable price and no longer worth it after the latest price hike.

### 1/5 — Finally quit

*2026-08-26, version 11.31.7*

User since 2011 & had to pay a subscription of $22 a month just to continue to access my old notes. I had 6 notebooks, 259 notes. Not heavy user at all. There is no ‘entry’ price. I think they only WANT enterprise customers. Finally exported everything to UpNote & paid their lifetime subscription of $40 (less than two months of Evernote)

### 1/5 — The beginning of the app is so annoying

*2026-08-25, version 11.31.7*

I hope this company fails simply from the beginning because it’s annoying

### 1/5 — Price gouging - no customer service

*2026-08-24, version 11.30.5*

They have doubled their price without adding any extra functionality that I use. For more than two years, they have not replied to a single customer service request of mine. I tried reaching out on numerous media platforms, email, phone, etc. ... crickets. 

Do not waste your money on them.

### 2/5 — Can’t Trust With My Notes

*2026-08-24, version 11.30.5*

I have used Evernote since the beginning. I want to say I used it as early as 2011? But by 2016, I was a heavy user. I had EVERYTHING in there, from personal notes to alllll of my work notes. Most importantly, I had a series of nested journals, structured by month. I eventually paid the premium version for a number of years, but then I noticed glitches and things not synching correctly. Etc. But the scary thing was my old email address got compromised and I needed to update it, but I could not update the email address. Apparently, I had to email them and THEY had to update it, but no one would get back to me to validate the change. For the first time, I took a good hard look at my free Notes app on all of my Apple devices and realized they have come a long way. I still preferred what I had with Evernote (and again, I was a super user, using in all day long, every day. I had thousands of notes. Thousands of notes I would lose if I didn’t get the email address changed. I panicked and spend an entire night batching them into my (free) Notes account. I managed to save almost everything. For free. That was a few years ago and they may have fixed the email change problem, but it was so precarious to almost lose everything just for that….never again. And don’t even get me started on how  all the subscription models are like being pecked to death by a duck financially. Just no. Do I miss Evernote from time to time, when I wistfully see it as an option? Yes. But will I pay whatever horrific fee they are now charging to almost lose all of my notes because of a glitch like that? Nope. Sigh.

### 1/5 — Struggling to Justify

*2026-08-23, version 11.30.5*

I’ve been using Evernote for YEARS. But the price increase is really hard for me to justify. Really don’t want to lose all my notes, but I am considering it.

### 1/5 — Cannot recommend less.

*2026-08-22, version 11.30.5*

I have never written a review for an app before but my experience with Evernote has inspired me. I have been a long time user of this app (before the pandemic) and the usability of this application has worsened tremendously. Several pop ups wanting you to fork over money every time you open the app. Evernote has deleted years upon years worth of my notes. Completely full of AI slop (I was using this app long before AI was everywhere). Please, do not install this app and please, please do not give them any of your money. Please do not rely on this app to keep your notes. I wish I could give zero stars.

## Most critical reviews (10 lowest-rated)

### 1/5 — More restrictive

*2026-09-04, version 11.32.4*

Evernote started as a great utility. Over the years, the pressure to buy their product has gotten more and more. If you want to spend a bunch of money to rent their product (subscription) then it’s great. There are better options out there!

### 1/5 — They got greedy

*2026-09-04, version 11.32.4*

Like all software providers they have to throw AI in because … well because. Now they need to pay for it so let’s whack the price up on the “advanced” plan and then put a cap of 1000 notes on the lower plan so loyal customers of many years who have >1000 notes but don’t need any enterprise or ai features still have to pay .  So after more years than I care to imagine , I cancelled my subscription.


If you want to do the same get Claude to export the data into Obsidian which is free ,  extensible and does what most people want - record notes

### 1/5 — Used to love this app until they eliminated my plan

*2026-09-04, version 11.32.4*

I loved using evernote as a personal notetaking, and pdf/picture saving of articles for all my personal data. Love having access to my digital filing cabinet wherever I am.  Sorting notes into notebooks is awesome. The best part is being able to add and edit notes into the cloud without them being stored on my phone. BUT… then evernore was purchased by Bending Spoon and went to only supporting corporate needs with a bunch of features I don’t need or want at a cost that was originally $30/year and now is $250. I’d be willing to pay more than $30 for the old unlimited storage, note, notebooks to upload notes, lists, check lists, pdfs, and some features that others find useful for personal use. There are many other users with similar online comments about being abandoned by evernote and said they have moved to different apps. I find it hard to believe that the non-corporate customers are not a profitable group for evernote in addition to the more expansive plans. Now, we have to put up with an obnoxious ad!  I am looking for a new service that is more responsive to customer requests.

### 1/5 — What used to be the best app is now the worst

*2026-09-03, version 11.32.4*

I have been using Evernote for well over 10 years and for the longest time it was my favorite app and when I used multiple times a day. Recently all of the new internal advertising pop-ups and videos have literally made the app completely unusable. This is now the biggest piece of junk, greasy used car salesman app on the market. I now have to go through the nightmare of moving all of my notes over to the basic note app on my phone and then I will be deleting Evernote and never looking back. Screw you Evernote and all of your owners for screwing up one of the greatest organizational tools available to society in modern days!

### 1/5 — Taking my notes elsewhere

*2026-09-03, version 11.32.4*

The constant ads are beyond annoying. The pop up ad that interrupts you while typing is next level. I don’t want to pay for features i will never use and i don’t want to be harassed by pop ups. I just want a simple note taking app.

### 1/5 — Unskippable launch ad?

*2026-09-03, version 11.32.4*

I pay a lot for Evernote. Just installed it on a new device, and there’s a mandatory ad on first launch? I’m speechless… I have to sit there watching and waiting (and muting my phone) before I can log in and do my work? Don’t do this

### 1/5 — I’m out

*2026-09-02, version 11.32.4*

That’s it I’m finding another notes app. At least the apple app isn’t throwing long, unskippable goofy ai upgrade videos when I’m trying to add notes to the app. It has made the free version effectively unusable.  
Aside from that I’m finding that you can no longer export any of your notes to leave the app. Dim witted and devious at the same time. Done.

### 1/5 — Free version now insufferable

*2026-09-02, version 11.32.4*

I have never paid for the service. While I find the basic note taking (all I really use it for) sufficient, the pushing of ads to get me to pay is relentless. Of late, this includes a video that pops up with a loud audio every time which lasts for over ten seconds before it can be closed. I have decided I have to move on to another platform. I would have considered paying for a package, but reviews of those are terrible of late and there are mentions of steep price hikes of late. And I am guessing they would likely continue to barrage me with further upgrade options.

### 1/5 — Horrible Ads

*2026-09-02, version 11.32.4*

I’ve used Evernote for years. Only recently did they include ads while using the free version. That was ok because while annoying we could click out of them. The recent update is absolutely horrible. The AI video commercial popping up every time I access my information is unprofessional and a big mistake. Please change it back Evernote or I’m taking my info elsewhere.

### 1/5 — Not simple

*2026-09-02, version 11.32.4*

I only wanted a very simple note app but they made it ridiculously complicated with every single update and made it slower. Now when I want to see a note I need to watch an ad. So this is goodbye.

## Most praised reviews (10 highest-rated)

### 5/5 — Couldn’t do life without it

*2026-08-28, version 11.31.7*

Love it

### 5/5 — Austan Sullivan Martin

*2026-08-24, version 11.30.5*

I’m loving Evernote! I get to check all my assignments, personal projects, tasks, school notes, work notes, everything in one app all accessible with widgets and notifications!🧡💁🏼

### 5/5 — Excellent

*2026-08-21, version 11.30.5*

I looove this app. It’s so helpful if you’re like me and have a zillion notes in all different spots. It’s efficient and simple. Helped me get organized. Easy to use .

### 5/5 — Too expensive

*2026-08-12, version 11.28.3*

I’ve been an Evernote user for 10 years. Sadly I’m transitioning to another app this month before my subscription runs out next month. If the cost was reasonable I would gladly continue, but $249 to renew is over the top.

### 5/5 — Oscar

*2026-08-06, version 11.27.3*

Perfect

### 5/5 — Valuable in both senses of the word

*2026-08-06, version 11.27.3*

The yearly subscription is high but what Evernote offers is a refined one stop shop with its scratchpad, calendar based notes and document scanning. Handy for quick notes too- the most important part!

### 5/5 — Can’t Live without my Evernote

*2026-08-03, version 11.27.3*

This notebook app has been so useful to me over the years.  Very convenient and easy to use.  I use it for so many things. Organizing all of my recipes; home renovation notes, photos, and links; work related notes; audio recordings; video recordings, etc.

### 5/5 — Really getting better

*2026-08-01, version 11.27.3*

I use all the note apps, I have my older notes here and when I come back to reference I am now finding myself considering making this primary. One note. Obsidian are my others

### 5/5 — Good but crazy price!

*2026-08-01, version 11.27.3*

I used this for years, but I have stopped because the prices are just ridiculous.  

I’m using apple notes now.  It’s not a feature rich but it is free.

### 5/5 — Evernote everywhere

*2026-07-17, version 11.25.6*

Handiest app I know of! If I need to remember a thought, Evernote is there

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
