# Evertel – For 1st Responders — user reviews > 22 indexed App Store user reviews of Evertel by THE HALSTEAD GROUP, LLC, rated 3.92/5 from 40 ratings. - Source: https://appshunter.io/ios/app/evertel-for-1st-responders/id1271827691/reviews - App overview in markdown: https://appshunter.io/ios/app/evertel-for-1st-responders/id1271827691.md - Rating breakdown: 5★ 26 · 4★ 1 · 3★ 4 · 2★ 2 · 1★ 7 ## Newest reviews (3 of 22) ### 5/5 — Great app for patrol *2018-09-18, version 2.4* So far its been a great medium to utilize for arrest warrants, extra patrols, and other important but sensitive information that cant be posted to social media outlets. ### 5/5 — Mansfield Police Chief *2018-06-01, version 2.3.5* Great app. Great information. ### 5/5 — Blue App is a Thumbs Up for me! *2018-02-10, version 2.0.3* Extremely Secure App that works great on my IPhone! I definitely trust the App and the Organization behind it. Very useful along with recent and relevant information this app constantly provides. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t waste your time. *2023-04-01, version 6.3.5* When I fist started using Prime music it was okay, even with the limited music selection but since they recently took away the option for you to select which song you play and only allow shuffle it is not worth my time. I think Amazon is making enough money off of prime members that there was no need to try to force you to upgrade by not allowing you to play the songs you like in the order that you want. Silence Music is a much better service and it’s free. ### 1/5 — Horrible *2021-04-08, version 5.6.6* This app would not even be relevant if WhatsApp would change to be CJIS compliant. Messages are delayed, communicating with others is an act of god, and less than half the features of WhatsApp ### 1/5 — Poor intel *2018-07-17, version 2.3.8* Absolutely no updates or intel for a month! Waste of time. ### 2/5 — Hard to Install *2022-03-03, version 6.0.5* Not easy for a new person to open and operate. ### 2/5 — Great concept... execution falls short. *2018-03-22, version 2.2.1* It’s a pain to have to add each person in your department individually. That coupled with the sending of a request, the other person accepting the request, and you having to confirm the request for each person. If the person is within YOUR department, why not have it connect automatically. Some requests go through immediately, others sit there for days-even after the receiver has accepted. Currently, I have a contact within my department that I’ve connected with and we’ve completed all of the necessary steps. Yet, I still have a notification of a new message from that contact. Sitting there...looking at me...and nothing I do will get rid of it. If that little red 1 on my home screen doesn’t go away soon, I’ll delete this app so fast it’ll make your head spin! ### 3/5 — Constantly not working *2024-10-08, version 6.7.1* Constantly I will get notifications for messages and then I open the app and nothing is loading. At times I have to uninstall and reinstall or log out and login ### 3/5 — Replying *2023-09-15, version 6.6.3* Please add a feature to reply to a previous message within a chat or team room. ### 3/5 — Okay but needs some fixes *2017-11-23, version 1.1.3* Like how secure it is, but need some tweaks. Font is very small; hard to navigate at times. ### 4/5 — Very convenient *2019-09-20, version 4.2.4* I’m thoroughly please with Evertel. Very convenient and simple. Only complaint is that when I creat a group chat as a guest the limit I can have is 5 people. Kinda odd. But all in all it’s a very good communications app. ### 5/5 — Reliable *2025-12-02, version 6.9.3* Reliable ## Most praised reviews (9 highest-rated) ### 5/5 — Customer service *2023-01-23, version 6.3.1* I had trouble logging in with two factor login. The customer service for Evertel was beyond excellent. they worked with me and got everything working. ### 5/5 — Excellent for our small department. *2020-05-22, version 5.2.4* We have seen major improvements in the app that were issues when we first got this app. I can say the customer service has dramatically improved. Upgrades have been good for us and has streamlined our information sharing. Highly recommend the app. ### 5/5 — Great Communication Platform *2020-01-04, version 4.2.5* We use this as a preferred way to communicate and be in compliance with the laws. Simple and easy to use. This is a great way to get communication out fast. In a active event great way to communicate in a crisis. ### 5/5 — Great communication tool for first responders! *2019-09-05, version 4.2.1* We love the fast and easy communication. PLUS it’s encrypted, so there’s no concerns about how we share necessary information for high profile incidents. ### 5/5 — Asst. Fire Chief *2019-07-23, version 4.1.3* Will work great for Fire Dept. ### 5/5 — Major City Fire Department *2019-06-03, version 3.5.3* Even though this app was developed for Law Enforcement we have employed the app throughout our fire agency. This platform has allowed us to share critical information and intelligence instantly with our members. In doing so, we believe our members are safer and better informed to make critical decisions. Additionally, our executive staff has the ability to communicate with every member of the department instantly and securely. The customer service has been great and the app is SO easy to use even us firemen can use it. Great product!!!! ### 5/5 — Must Have *2019-06-03, version 3.5.3* This app provides all important information/data sharing and inter-connectivity in a safe and secure environment. This is the future of law enforcement communications. ### 5/5 — Phenomenal APP OPSEC *2019-05-31, version 3.5.3* This app had allowed our agency and many others get off the grid when it comes to communicating within our own network. Having an extremely secure, encrypted, way to transfer information has always been a crucial part of our job/mission. This app gives us the ability to keep our officers safe and keep the mission secure. Operational security!!! ### 5/5 — Great app for Police work *2019-05-02, version 3.5.2* This app has helped my department by securing messages, information sharing remains confidential and allows information sharing with other departments. Free to law enforcement unless you need premium services. Awesome deal! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*