# EveryPlate: Cooking Simplified — user reviews > 261 indexed App Store user reviews of EveryPlate by HelloFresh, rated 4.70/5 from 67,949 ratings. - Source: https://appshunter.io/ios/app/everyplate-cooking-simplified/id1471311837/reviews - App overview in markdown: https://appshunter.io/ios/app/everyplate-cooking-simplified/id1471311837.md - Rating breakdown: 5★ 56,362 · 4★ 7,925 · 3★ 2,107 · 2★ 561 · 1★ 994 ## What do users think of EveryPlate? Overall sentiment: positive **Pros** - 🍔 Great meals - 💨 Easy to use app - 💰 Affordable - 🍴 Delicious and fresh ingredients - 🍽 Convenient and time-saving - 👨‍🍳 Helpful for learning to cook - 🍴 Variety of meal options - 🌱 Healthy and balanced meals - 🤝 Excellent customer service - 🎁 Good value for money **Cons** - 🐛 Missing or damaged ingredients - 🍽 Portion sizes too small - 🤖 Confusing app experience - 💸 Unexpected charges or fees - 🚚 Delivery issues and delays - 🌱 Limited vegetarian options - 🧠 Bland or unimpressive flavors - 🧹 Excessive packaging and waste **Commonly reported bugs** - Rewards program not working as expected - App frequently logging users out - Inconsistent or missing ingredient quantities **Most requested features** - Ability to customize meals and exclude ingredients - Improved app functionality for managing subscriptions - More low-carb and dietary-specific meal options - Clearer communication on portion sizes and servings - Enhanced tracking and notifications for deliveries ## Newest reviews (17 of 261) ### 2/5 — Disappointed *2026-06-21, version 26.25* They were doing great and I enjoyed this plan and then they started sending me missing ingredients and moldy food and too small of vegetables, missing directions. Just mistake after mistake for weeks. I forgot to pick my meals I wanted and tried contacting them right away and THEY NEVER RESPOND. Finally called and all they said was I missed my window to cancel the order, well yeah I missed it because THEY DID NOT RESPOND. Completely disappointed with company and their terrible customer service. I would not recommend because even with how enjoyable and easy the meals were at the beginning the company just went completely downhill. Also the meat products never have an expiration date on them and say not to refreeze so that makes me question how old the meat actually is? ### 2/5 — Used to be good *2026-06-09, version 26.23* I used to love this company… Big portions lots of variety good quality. The last year…year and a half the portions have gotten smaller. They give you the smallest amount of vegetables such as broccoli is barely enough for 2 people let alone 4. They up charge you for anything of “better quality”. The steak bits are chewy. I never order them anymore. It’s continually coming late or damaged. And the only way they reward you for sticking with them is if you get someone else to buy boxes. I’ve been with this company for almost 3 years. I have 150 boxes ordered and I have nothing to show for it. ### 2/5 — Need to fix the app *2026-04-30, version 26.18* The app doesn’t work at all. Will cancel our subscription if they can’t figure it out ### 3/5 — 4+ years of use *2026-04-23, version 26.17* My husband and I have been using EveryPlate for over 4 years. The prices are fantastic, the options are consistent, and 90% of the time things arrive fresh. We've used them because we simply dislike meal planning and then shopping, it helps us stay in budget and try new things. Unfortunately we have decided to leave EveryPlate as their recent update is making things less convenient - can't load the weekly options, or just entirely deletes your account (this has happened twice) and it's gotten to the point that we are just tired of trying the same meals week after week ### 1/5 — App Does Not Work!! *2026-04-22, version 26.17* The App has not worked in several days, 3-4 at least. I am unable to sign on WHICH MEANS I CANNOT PICK MY MEALS. Love spending $50+ to get random meals that I didn’t ask for…will be canceling at the end of the month if the app is not fixed. ### 1/5 — The app is pointless *2026-04-18, version 26.16* For months now the app is just a waste of space on my phone. I HAVE to use the website itself to do anything. What's even the point?? I can't edit my meals from the app, it just says "oops we encountered a problem please retry!" Which does nothing. Super annoyed because the website is clunky to me. ### 4/5 — Just Started *2026-04-16, version 26.16* My friend has been using EveryPlate for more than a year and loves it. I have tried others and wanted to give EveryPlate a try. So far everything thing has been wonderful. ### 2/5 — Service and meals are great, app stopped working *2026-04-12, version 26.15* For the past few months, I am able to see my meals for future weeks, just not able to edit them in app as it would crash if I tried. Opening in the browser works fine. When I go to edit the future week, it says “Whoops, no meals are showing” the first time. Subsequent attempts do show the meals, but edits are not possible. It would be great to have this core app functionality working again. ### 2/5 — Sketchy Practices *2026-04-08, version 26.15* I started this service thru referral from my girlfriend. It offered me a small discount for the first 11 meals. I’ve made 6 orders so far. When you refer someone you can get $30 voucher. They fail to tell you that it can’t be applied until you make all of your 11 discounted orders first. Also, they will not let you cancel your order after your meal selection date. Even when it hasn’t been shipped. The rep clearly told me the order hasn’t shipped, but I can’t cancel it per our policy but I can swap my meals. When I was offered a menu to swap meals none of the meals I wanted were available. They can change my meals, but can’t cancel my order? This clearly indicates that customers are being held hostage so an order is guaranteed. The ethics of this company are questionable. ### 1/5 — Waste of time *2026-03-17, version 26.11* Everytime I’ve ordered, it has been delayed. Making my plans messed up for the whole week. They offer a $5 credit, and said it is unusual for this to happen. I’ve had ordered now twice, and same excuses are given. I am sick of this company and I will NEVER use it ever again. DONT WASTER YOUR MONEY AND TIME ### 1/5 — Hardly anything in the box *2026-03-03, version 26.10* And it was late Hungry all day after waiting Enjoy the potatoes and flour tortillas What a joke Complete rip off! ### 3/5 — Very first box was delayed *2026-02-20, version 26.8* Not a great sign that my very first box was delayed. Doesn’t make me to excited to keep subscribing. ### 3/5 — It’s good but the app doesn’t work *2026-02-18, version 26.8* We love every plate, every week makes dinners easier, the only downside is the app never wants to open. I have to go through the website each time. ### 1/5 — Fake Meat Bad Veggies *2026-02-15, version 26.7* I’ve been with EveryPlate for a few years they HAD great quality in the beginning they changed meat suppliers and the food became questionable mushy, greasy, weird texture look and taste! I let them know then they started sending me rotten veggies! Just Nasty ### 1/5 — Huge disappointment *2026-02-14, version 26.7* This is a sad surprise. You will get a box of completely raw miniature veggies, tiny season packets and processed tiny meat, nothing is chopped and it’s the same thing as going to a grocery store, except tiny. Ugh. ### 2/5 — Never Delivered / Promo Fraud *2026-02-11, version 26.7* This was my first order and it’s been a mess. I was supposed to receive a free steak add-on with my subscription, but it was not included. Instead, it was substituted with broccoli soup — which is not what I selected or wanted. On top of that, my actual food order was supposed to be delivered yesterday and still hasn’t arrived today, with no helpful updates. Since this is perishable food, I’m not comfortable receiving it at this point because it likely won’t be fresh. Customer service kept offering small credits instead of resolving the issue properly. At this point I requested a full refund to my original payment method. This was a really disappointing first experience and not worth the hassle. ### 1/5 — Can't edit meals in the app anymore *2026-02-08, version 26.6* Every time I try to edit meals for the week in the app, for the past month or so, it tells me "whoops! No meals are loading!" And retrying does nothing. I've even deleted the app, restarted my phone, and then redownloaded... Nada. Useless app unless you're just skipping a week :/ ## Most critical reviews (10 lowest-rated) ### 1/5 — Delays *2026-08-26, version 26.35* Every single time I have ordered from here, it’s delayed. I’m supposed to get my boxes every Wednesday and they never show up until Thursday, Friday, or next Monday. I run out of food at home before this box even shows up. ### 1/5 — Poor quality, even poorer support *2026-08-25, version 26.34* The quality of the vegetables is very poor, and they are not suitable to last for a whole week. No one is responding, and this is really disappointing. ### 1/5 — Once great customer service is now terrible *2026-08-10, version 26.31* I’ve been a customer of EveryPlate for 7 or 8 years. They used to have great customer service. Recently it seems they have fired all their customer service reps and replaced them with terrible AI agents who only provide canned responses and can’t solve real problems. I recently had a couple boxes arrive with entire meals missing. Mistakes happen. But I shouldn’t have to follow up multiple times just to get a refund. ### 1/5 — Deliveries have gone down hill *2026-08-05, version 26.31* I just canceled my subscription. The deliveries have been consistently late with no justification. Food damaged, spoiled, and portions have gotten small. I was with for years and now switching to a competitor. You should do a better job with keeping your long term customers. Maybe offer them more incentives for their consistent loyalty. ### 1/5 — Meal selection via the app doesn’t work *2026-07-19, version 26.29* I’ve been getting EveryPlate boxes for the past 3+ years and have recently found there’s a bug in the app which means that you can no longer select which meals you want via the app. I have to use a web browser. This is frustrating and inconvenient, can you guys fix it? ### 1/5 — Terrible App, decent food *2026-07-05, version 26.27* The app UI is awful. Trying to view the current week, but it’s really a “past order” but it also doesnt show up in past orders. The app glitches out constantly. Customer service is mid, the food is alright. ### 1/5 — Save yourself *2026-05-07, version 26.19* Please save yourself the trouble of dealing with this company. They send stuff even if you don’t want it and charge you for it. Then it’s a huge hassle to cancel. ### 1/5 — Scam *2026-05-06, version 26.19* I was looking into this meal plan service. I logged in and created an account. The website made me enter my credit card info to look through the plans so I did. After deciding to use their service I cancelled my account. Remind you this all happened during the first login. A couple of days later I get charged for an order so I call the company. I find out that I cancelled my account but did not cancel the order, that was in a separate area of their webpage, but the order went through. I called to discuss with them but customer service was absolutely horrible. I asked them to fully delete my account with them and they said they would but it would take 45-90 days! I kid you not. Total scam!!!! ### 1/5 — Missing Chicken!!! *2026-05-01, version 26.18* If I’m going to be paying 86 dollars every time I order a box, I better have all the ingredients. The first box I ordered was missing chicken and that was an entire meal that I couldn’t make. I only got 4.26 dollars back in credit. Which is not helpful because I still don’t have what I need to make the meal. Now I have to go to the store and spend more money on getting chicken that I should have already received because I paid for it. I will be cancelling my subscription. ### 1/5 — Ditch the app *2026-04-30, version 26.18* To be honest the app is useless. It used to work great and now you can’t view “my menu” which allows you to select your meals. Have to use a browser, just says “technical error” and its been like this for months. No update fixes it. Contacted CS about it and they said its a known issue. Ditch the app, use the browser. The service is okay. More new meals come out ar a higher price than the “free” ones you get with your plans so its usually the same stuff every month. Some weeks are great, others not so much. Still cheaper than groceries. ## Most praised reviews (10 highest-rated) ### 5/5 — Best idea ever *2026-08-16, version 26.33* I’m so glad we joined the every plate family. I don’t know how I ever survived before joining. We save so much money. All the food is delicious. I love the fact that you can choose your meals and add extras if wish. ### 5/5 — Inconsistent quality; poor delivery *2026-06-04, version 26.23* They send you veggies that go bad within a few days, but they also can’t deliver on the same day each week, making it hard to plan around the short shelf life. Everything is inconsistent here. Customer service is this pointless chat bot that can’t understand simple sentences. ### 5/5 — Love it !!!! *2026-05-23, version 26.21* Great App. ;) ### 5/5 — Great Food/Good Budget *2026-01-18, version 26.3.1* Ive used them for 3 years more or less. You only need basic ingredients at home and they send the rest. Options are almost always great and different but if not they rotate fan favorites you can fall back on. My only complaint is lately they boast more options sadly half of them seem to come at $3 each more. I left Hello Fresh because they were more expensive but also did the same nonsense. I get up charging fish/steak but im noticing it more n more. Hopefully they stay true and stop making so many simple thing “extra”. Overall I’ve enjoyed the meals and easy of cooking from them. ### 5/5 — So good! *2025-11-24, version 25.47* These meals are delicious and easy ### 5/5 — I love this meal service *2025-11-17, version 25.46* I have been using EveryPlate for nearly 6 years now. It is so easy and convenient and I love that after work I don’t have to think about what to make, I just follow the directions. I have saved a lot of time and money from not having to get all the ingredients at the grocery store and not having to mentally plan each weeks meals. I am thankful for how easy this has made my life. ### 5/5 — Great when you need it *2025-10-04, version 25.40* I use everyplate when life is really hard or stressful because it takes out a big chunk of work. Not having to shop for dinners or think too much about what we make is really useful. I've been sick recently so it has been really nice. ### 5/5 — Thank you *2025-09-27, version 25.39* Amazing customer service team, I left wrong address before the night of delivery, I got super helpful assistance over phone. The delivery is seamless and I was extremely happy. Food is within my budget with lots of choices, what else you can ask for! Thank you. Keeping on the good service☺️ ### 5/5 — Best bang for your buck around town and the meals are generally great *2025-08-21, version 25.34.1* With car payment and saving up for a house, Budget is the name of the game. I’ve been using every plate for almost a month now and have saved roughly 300 or so dollars in groceries per month. I love being able to try new recipes without having to go online and find a recipe then head to the grocery store and pick up all the ingredients which usually you can’t get in the correct portions and end up wasting some. Every plate has reduced the number of times to go to the grocery store significantly and saved us quite a bit. Pro tip I would recommend getting a couple of extra sides at the grocery store along with your meal kits. Like if they have potato wedges as a side for you then plan to hit the grocery store and get a couple of extra potatoes same thing with broccoli green beans whatever side you have I generally find it’s not quite enough to fill me up all the way. However, with just one or two additional portions of the side, it can generally make up the difference. Yes I could increase the number of portions I order but then it would definitely be too much food. I’ve found just grabbing one or two extra portions of sides for the meals during the week is a perfect compromise. ### 5/5 — Mini series *2025-08-13, version 25.32* Me gustaría ver todas las miniseries --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*