# Evidation: Earn Health Rewards — user reviews > 591 indexed App Store user reviews of Evidation by Evidation Health, Inc., rated 4.60/5 from 28,728 ratings. - Source: https://appshunter.io/ios/app/evidation-earn-health-rewards/id793039965/reviews - App overview in markdown: https://appshunter.io/ios/app/evidation-earn-health-rewards/id793039965.md - Rating breakdown: 5★ 22,494 · 4★ 3,425 · 3★ 1,005 · 2★ 484 · 1★ 1,320 ## What do users think of Evidation? Overall sentiment: neutral **Pros** - 💰 Earn money for healthy activities - 📊 Tracks various health metrics - 🤝 Helps with medical research - 🏅 Motivates users to be more active **Cons** - 🐢 Slow points accumulation - 🔍 Inaccurate sync with fitness apps - 🤖 Poor customer service - 🤷‍♀️ Confusing point system changes **Commonly reported bugs** - Missing activity data - Inconsistent point calculations - Login and sign-out issues **Most requested features** - More frequent reward payouts - Improved app syncing and data accuracy - Expanded survey and study opportunities - Customizable point tracking and goals ## Newest reviews (13 of 591) ### 3/5 — Lacking Support *2026-08-25, version 6.44.0* I’ve been using the Evidation app for last 10 years, I love the health accountability, and the option for health programs that pertain to me. There is an option to get a monthly report in the “My Health” tab. I share those with my provider and she loves the data. On a few occasions they haven’t been available. I understand technology and this happens, when I reach out customer service has been responsive. This month I reached out and got an answer, tried the tips reached back or and it’s been crickets. I don’t know what has happened with customer support but it lacks SUPPORT. I know you are capable of better. ### 2/5 — Can’t redeem *2026-08-15, version 6.43.0* I’m trying to redeem my points but their system is not allowing me to add my phone number. Every time I tried it adds a 0 to my area code and it’s all wrong. Without confirming my number I can’t redeem anything. I’ve tried contacting support and they haven’t reach out. ### 3/5 — Can't access my account *2026-08-14, version 6.43.0* I lost access to my email that is associated with my Evidation account. When trying to change to a new email address, it sends a verification to the email address I no longer have access to. Really needs to send a code via text for issues like this. ### 3/5 — Used to love, but app changes made it hard to love *2026-08-13, version 6.43.0* I used to love this app when Fitbit was Fitbit and actually connected with the app, but now that it changed to Google, it doesn’t connect anymore. Very frustrating ### 2/5 — Emails never come through *2026-08-10, version 6.43.0* Frustrated everything you have to get code sent to your email. I never receive code. Happens all the time. ### 3/5 — Have to re-sync Apple Health *2026-08-10, version 6.43.0* Apple Health consistently needs to be re-synced even though it’s still connected with all metrics enabled. Evidation takes a long time to track the Sleep and Exercise categories. And it is far less motivating to be capped at 40 points per day. I would like more points if I do more of something like exercise than usual. ### 3/5 — Going Steadily Downhill *2026-08-05, version 6.43.0* I’ve used this app since it’s Achievement days, and it was great! You could get various points for everything—movement, surveys, studies, weekly tips, daily mood tracking, etc. When it was rebranded as Evidation, everything remained pretty much the same. Then, bit by bit, one thing after another was changed, and it’s steadily disappointing. Surveys and tips that aren’t on a visible timetable disappear before you can complete them. Weekly tips stopped being worth points. Redeeming points is resulting in no rewards more and more often. Last but not least, customer service seems impossible to locate for issues. None of this seems right, and I’m starting to actually consider deleting my account as the incentives to continue as well as help for issues grows increasingly scant. I’d like to stay with it because I’ve enjoyed it for years, but it needs to be more worthwhile than this. ### 1/5 — Deleted & Downloaded 3 Times *2026-08-01, version 6.42.0* Can’t even create an account. Says an email address is required. I’ve used email, Facebook, and Apple ID. All are registered by email. Logged in direct to my Google account, still says unauthorized, Email is required. ### 1/5 — Can’t use Apple or Google login. Broken *2026-07-31, version 6.42.0* Wanted to use and try this, but their authentication is broken. Was this vibe coded? ### 1/5 — STOPPED WORKING *2026-07-29, version 6.27.2* Interestingly enough, the app stopped working shortly before I was eligible for a reward; can’t even login to the website. Scam or not? You make the call! ### 4/5 — Missing points *2026-07-28, version 6.41.1* Just wondering why I no longer see points for taking various vitals. ### 4/5 — Used to be better *2026-07-28, version 6.41.1* I used to love this app. It had interesting and helpful articles and surveys. Now it is very limited and difficult to get points. I’m not linking my EMR. There are too many data breaches these days. ### 3/5 — I still like it *2026-07-28, version 6.41.1* This app used to have good articles about healthy eating, maintaining a balanced lifestyle, and just interesting facts, but now, it collects data. I still like it, just not as much. ## Most critical reviews (10 lowest-rated) ### 1/5 — Redeem no longer working *2026-08-24, version 6.44.0* Have been using this app for a while and have redeemed points multiple times. When I went to redeem this time it says phone number is invalid and to try again later. Have messaged support multiple times to no avail. Obviously they just want your information but not to follow with rewards anymore. ### 1/5 — New smart watch to add to earn points *2026-08-20, version 6.44.0* 8/20/2026 I have an AMAZFIT BALANCE 2 smartwatch that I would like to have added to the list to earn points. ### 1/5 — Scam *2026-08-18, version 6.44.0* Took 3 months and hard work to get my steps in with this app only to come to try and redeem for a gift card and their system won’t allow it. Support was useless no matter what device I did it on. Based on the other reviews I see, lately they don’t seem to be honoring their word ### 1/5 — Scam app *2026-08-18, version 6.44.0* Used to redeem rewards couple times, but this time once I reached 10,000 points it magically doesn’t save my phone number right so I can’t redeem points . Contacting support didn’t help either. They collect your health data and don’t allow to redeem points just because they can! Don’t recommend! Avoid using the app. ### 1/5 — Redeem function is broken *2026-08-17, version 6.44.0* Tried to redeem my rewards last week and I keep getting an error message that they can’t send a verification code to the number associated with the account. I checked my account details but there’s no way to update the number. Contacted support twice and still waiting for them to fix this. You owe me $10 Evidation!!! ### 1/5 — Fitbit *2026-08-15, version 6.43.0* Fitbit had to switch to Google Health. Why I can’t import Google Health I don’t understand why I’ve had six months of stats that have not been uploaded. ### 1/5 — Doesn’t work *2026-08-12, version 6.43.0* I have tried to sign up multiple times and I keep receiving unauthorized, must have a valid email I have tried to sign in using my Apple account, my Facebook account, multiple email addresses that I have, and none of them seem to work, which makes no sense. ### 1/5 — Disappointing *2026-08-10, version 6.43.0* Suddenly the “redeem” option stopped working. Contacted support multiple times. Have been a happy customer for years. Sad. Should be under the scam section now. :( ### 1/5 — Not letting me sign in *2026-08-04, version 6.43.0* I tried to sign in on Evidation but it’s showing errors and saying basically that my emails or iCloud’s I put is invalid ### 1/5 — So disappointed *2026-08-02, version 6.42.0* I have used app for years. Have never had a problem til the last week. I get error msgs while trying to get code to cash out points. I have reached out to support multiple times. So disappointed ## Most praised reviews (10 highest-rated) ### 5/5 — Health Tracking *2026-08-17, version 6.44.0* This app offers good opportunities to track health and learn about related to health that I otherwise may not know. ### 5/5 — cool *2026-08-15, version 6.43.0* fs ### 5/5 — Easy *2026-08-15, version 6.43.0* It’s an easy way to contribute data on real health behavior. ### 5/5 — Notifications *2026-08-09, version 6.43.0* My daily notifications have stopped . Why? ### 5/5 — Great App *2026-08-06, version 6.43.0* I have been using Evidation for the past few years. It’s a great app that tracks health, fitness, and general wellness including mental health. Highly recommend. ### 5/5 — Great app *2026-08-05, version 6.43.0* Lots of valuable information ### 5/5 — Proud of myself for getting healthy *2026-07-29, version 6.42.0* It’s great to get rewarded for being healthy!!! learning so much stuff and finding out things I didn’t know and helping to make my life expectancy extend ### 5/5 — Great Source for Health *2026-07-27, version 6.41.1* I have learned a great deal about health, disease prevention, and general procedures to lengthen life. ### 5/5 — Super *2026-07-25, version 6.41.1* This app is great 👍, it provides good information and challenges, I just wish that after reaching the goal of points completion will be more, I also hope that the pace of collecting the data is better, once I walked like 6 miles per hour or so and that wasn’t reflected well on my points, all in all it’s a lot of fun to be rewarded for being active ### 5/5 — Fun start to my day *2026-07-21, version 6.40.0* I start each morning with a check in at the app. Makes me assess how I feel and get in touch. Often there are interesting article or addition questionnaires. Quick, informational and grounding --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*