# Evidence Me by 2Simple — user reviews > 32 indexed App Store user reviews of Evidence Me by 2Simple by 2 Eskimos Ltd, rated 1.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/evidence-me-by-2simple/id1460775316/reviews - App overview in markdown: https://appshunter.io/ios/app/evidence-me-by-2simple/id1460775316.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (12 of 32) ### 1/5 — UX is unnecessarily terrible *2024-01-02* - Photo upload is using original documents, instead of the edited version, so any edits you made on your phone are disregarded (like rotation, cropping etc) - Photo gallery is painful to navigate. Why can't I swipe between photos? There are drop-in components for these things! - Images are "stretched to fit" all over the place. This could not be more simple to fix. - The whole "creat an observation" journey and screen needs some love. Just look at any social media app and how they create and display posts. You can basically copy that. - Asynchronous file upload for images. I imagine that impact would have a larger impact, but would significantly improve the UX. - Seems like pushing new observations also takes a long time. What's the reason for rate limiting this? My child's school uses this app and I'd like to not resent this app for years to come. I've been designing and developing mobile apps in regulated industries for 15 years and I would be more than happy to help you improve this app. Just let me know. ### 1/5 — Amateur app *2023-09-20* This app has been designed by amateurs, I am shocked schools are using this. The design and UX/UI are awful, basic functionality like being able to scroll through photos and zoom in to pictures is not available. No sorting/filter capability either. **Developer response:** Thanks for your review, I am sorry that you feel like that. We are continually developing the system to offer new features and improve performance. We have created the "My Gallery" area to enable you to view all your child's media. You can scroll through, view a slideshow, download and print media from here. Login to the web app on your mobile device or computer and access via the burger menu in the top left. If you are having issues we recommend that you contact our support desk who will be able to offer help and advice. Email support@evidence.me ### 1/5 — Constant glitches *2023-09-10* I can’t even scroll through all the photos from the full year it lets me get so far then glitches and ends the app itself, it’s very slow to load you can’t even look through more than one photo at a time when it’s on large screen! I enjoy looking though what my sons doing at school and what he’s learning but I think that things could be improved **Developer response:** Thanks for your review. We have created the "My Gallery" area to enable you to view all media. You can scroll through, view a slideshow, download and print media from here. login to the web app on your mobile device or computer and access via the burger menu in the top left. If you are having issues we recommend that you contact our support desk who will be able to help you resolve your issue. email support@evidence.me ### 1/5 — No updates came through for almost the whole school year *2023-05-25* My daughters school uses this service. It is now May and only now have all the updates come through! We thought the school only did 2 updates and that was it. Turns out because of a glitch that was an evidence me fault the hundreds of photos and updates throughout the year weren’t coming through. So we have now missed out on seeing photos and understanding what she has been learning all year. I hope they use a different provider next year. Never had this issue with my sons nursery app with EY parent **Developer response:** Thanks for your review. I'm sorry that you have had issues viewing your child's observations. If you are having issues we recommend that you contact our support desk who will be able to help you resolve your issue. email support@evidence.me ### 2/5 — Crashes all the time! *2023-04-22, version 1.0.11* This app repeatedly crashes - please fix!!! ### 1/5 — Repeated Login Error *2022-05-03* Every time I try to login to this app to view my child’s update from nursery, I’m told my session has expired and to try logging in again. Repeat infinity. I cannot access any updates as I am continuously told my session has expired. It is incredibly frustrating and very disappointing to be missing out on these updates. **Developer response:** Thanks for your review. If you are having issues we recommend that you contact our support desk who will be able to help you resolve your issue. email support@evidence.me ### 1/5 — Deeply disappointing *2022-02-04* For the amount of money a school is paying to use this system the app is horrifyingly amateur. It’s slow, fumbly, and ignores basic UX/UI considerations. It’s something I’d expect a high school IT class to produce on a short deadline. Little to no refinement of design, handling of images is atrocious (which is awful for a system predicated on sharing visual *evidence*), response is slow. There needs to be a complete overhaul of this app to make it function if they expect to last more than a few more years. Management of a parent’s account and profile should be entirely in the hands of the parent/caregiver, not the school. Uploading a profile image to identify the parent should be possible in app (and even though it’s only available through web it doesn’t work!), many of the top level options in the settings are irrelevant or ‘set once’ considerations and shouldn’t be where they are. Cannot imagine how this company managed to secure the contracts they have other than absence of competition with sufficient ISO certification to obtain public sector tender. **Developer response:** Thanks for your review, I am sorry that you feel like that. We are continually developing the system to offer new features and improve performance. We have created the "My Gallery" area to enable you to view all your child's media. You can scroll through, view a slideshow, download and print media from here. Login to the web app on your mobile device or computer and access via the burger menu in the top left. If you are having issues we recommend that you contact our support desk who will be able to offer help and advice. Email support@evidence.me ### 1/5 — Crashes *2021-12-06* Constantly crashes when refreshing every single time I use it, has been the same on my last two brand new iPhones. **Developer response:** Sorry to hear that you are having issues. Please can you get in touch with our support desk by emailing support@evidence.me and we'll get to the route of your problem. ### 2/5 — Not working *2021-11-11* This app was brilliant, so nice to too the kids at school enjoying activities but recently it has become very slow an non responsive. Unable to clock in the observations and if by some miracle it opens the observation it just freezes Is there a fox for this ? **Developer response:** Sorry to hear that you are having issues. There could be a few reasons for this. The best thing to do would be to get in touch with our support desk by emailing support@evidence.me and we'll be able to identify the issue and get you back up and running in no time. ### 1/5 — Not user friendly *2021-11-01* We have two accounts (one for each parent) with observations for our child. Frustratingly, we don’t see each other’s observations. It’s impossible to rename your profile, so if you have both parents signed in one phone, you will end up with two accounts, both named “parent”. App crashes at random times. **Developer response:** Sorry to hear that you are having issues. Parent submissions and comments are kept private for privacy reasons. If you would like to both see each other's submissions you can use the same account. "Parent" is the default display name for parent accounts. The School/Nursery can change the display name for your account. You can also change it yourself by logging into your Evidence Me account on the web https://evidence.me then click on "My Profile" and change the "Display name" field. If you have any queries email us on support@evidence.me ### 1/5 — Not a great user experience *2021-10-19* App doesn’t allow you to scroll to the next picture, zoom into picture or view the pictures in landscape mode. Overall, not a great user experience. **Developer response:** Thanks for your review. We have created the "My Gallery" area to enable you to view all media. You can scroll through, view a slideshow, download and print media from here. login to the web app on your mobile device or computer and access via the burger menu in the top left. If you are having issues we recommend that you contact our support desk who will be able to help you resolve your issue. email support@evidence.me ### 1/5 — Please Add Notifications Option *2021-01-06* Pretty appalling set of priorities if an app has developed an “enable left hand” feature but not yet got round to allowing parents to be notified when a teacher posts an update. 🤯 Please get the basics right first - if you could fix this feature I will write the best app review you’ve ever seen! **Developer response:** Thanks for your comment. There is a feature that will add email notifications to both parents and teachers. The school has to turn this feature on. If the school are unsure of how to use this feature then they can contact our friendly support team at support@evidence.me ## Most critical reviews (10 lowest-rated) ### 1/5 — Not good enough *2026-06-04, version 1.0.14* The app needs significant improvement. Basic UI/UX principles have not been implemented effectively, and the absence of push notifications is a major oversight. ### 1/5 — Shockingly bad app *2025-09-30* Horrible app. As a parent, all I want is to see photos of my kid, but instead I have to scroll endlessly, open each picture one by one, and can’t even zoom in. How is this not a basic feature? It screams sloppy engineering, poor feature prioritisation from product management, and a design team that clearly never thought about actual users. Honestly, let ChatGPT redesign it and it would already be ten times better. ### 1/5 — Awful App *2025-06-18, version 1.0.13* Terrible UI/UX, buggy, and crashes often. I held off giving a review as I expected the devs will update the app but it’s still an issue after a year. ### 1/5 — Chats don’t load *2025-04-20, version 1.0.13* I am unable to load chats on the app. I ### 1/5 — Antiquated *2025-04-12, version 1.0.13* Needs a modern UI uplift but if someone could, at the very least, fix the ability to scroll through photos without having to individually check each one that would be helpful. Update: Downgraded to 1 star for the lack of useful updates (there is still no ability to scroll through full-size photos or zoom in, which aren’t features that are difficult to code). Check the change log - the updates that are few and far between are just bug fixes. Other user reviews have highlighted similar issues and the unhelpful copy-and-paste developer response indicates feedback has fallen on deaf ears. ### 1/5 — Please, please sort this app out *2025-02-25* I see from multiple other reviews that I am not the only person infuriated by the incredibly poor functionality of this app. A scroll/zoom function for photos is THE most basic requirement of an app designed for image-based feedback. You could resolve all the issues described in your poor feedback in a matter of weeks with very little cost - why on earth aren’t you doing something? **Developer response:** Thanks for your review. We have created the "My Gallery" area to enable you to view all media. You can scroll through, view a slideshow, download and print media from here. login to the web app on your mobile device or computer and access via the burger menu in the top left. If you are having issues we recommend that you contact our support desk who will be able to help you resolve your issue. email support@evidence.me ### 1/5 — Good idea, terrible app *2025-01-21, version 1.0.12* Worth having if you child’s school uses it but unfortunately not a well made app. Clunky to use and poorly designed. ### 1/5 — Crashes a lot *2024-07-17* Constantly crashes. I can only look at a few observations before it crashes. ### 1/5 — Constantly crashes *2024-03-10, version 1.0.11* Can’t scroll down any pics as the app just closes itself, poor ### 1/5 — Has Potential But Riddled with Bugs *2024-01-15* So many bugs, crashes and closes and fails to upload home observations most of the time. Some way to go before this is a functional app. **Developer response:** Thanks for your comments. The app should not crash. Please contact our support desk who will be able to help - support@evidence.me ## Most praised reviews (10 highest-rated) ### 5/5 — Great little app *2025-04-04* Love this app to see what my little boy is doing at school. I like the recent addition of the Chat feature too! ### 5/5 — easy to use *2021-02-03, version 1.07* and a nice way to contact the teachers ha ### 5/5 — Prudhoe West staff training with James *2020-06-12* Fab training with James today. Much clearer on how to use and transfer over. Planned for September but going to move over sooner based on additional features that we’re looking forward to try. Thanks so much for your help James - we had some difficult questions that did not have straight forward answers but you gave helpful solutions to them all 😀 **Developer response:** Thanks for leaving your review. ### 5/5 — Support from James *2020-05-22* Recently had some training from James which was very informative and clear to follow. The app looks great, I particularly like that you can do more on the app without having to log into a computer. Thank you. **Developer response:** Thanks for leaving your review. ### 4/5 — Great App but could be better *2022-10-19* I enjoy using this app to see my little boy’s progress at nursery. There is one really frustrating thing, though: not being able to scroll through photos when they are maximised on the screen! Please fix this to improve user experience! **Developer response:** Thanks for your review. We have created the "My Gallery" area to enable you to view all media. You can scroll through, view a slideshow, download and print media from here. login to the web app on your mobile device or computer and access via the burger menu in the top left. If you are having issues we recommend that you contact our support desk who will be able to help you resolve your issue. email support@evidence.me ### 4/5 — Great app *2022-09-27, version 1.0.11* Great app. Is there a way to enable notifications? ### 3/5 — Photo Access Issue *2024-12-01* Doesn’t work with IOS 18.1.1, the app keeps saying it doesn’t have photo access in settings but it does **Developer response:** Thanks for your review. The app does work with iOS 18.1.1 if you are having issues we recommend that you contact our support desk who will be able to help you resolve your issue. email support@evidence.me ### 3/5 — Good app but needs improvement *2023-06-29* I love being able to see things from my child’s school. The only down falls of this app are not being able to scroll through photos and the app also auto closes after viewing 2 or 3 different observations. There is some room for improvement! **Developer response:** Thanks for your review. We have created the "My Gallery" area to enable you to view all media. You can scroll through, view a slideshow, download and print media from here. login to the web app on your mobile device or computer and access via the burger menu in the top left. If you are having issues we recommend that you contact our support desk who will be able to help you resolve your issue. email support@evidence.me ### 2/5 — Flashing *2024-05-13* When viewing photos, they just flash, so much that you cannot see the image. **Developer response:** Thank you for your feedback. We have continued to develop the app and there are more features now, especially for parents which include My Gallery where you can view, download, print and create a slideshow of all media for your learner. If you want to know more please contact our support desk. ### 2/5 — Antiquated *2023-11-21, version 1.0.11* Needs a modern UI uplift but if someone could, at the very least, fix the ability to scroll through photos without having to individually check each one that would be helpful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*