# Evie Carshare — user reviews

> 128 indexed App Store user reviews of Evie Carshare by HOURCAR, rated 4.70/5 from 408 ratings.

- Source: https://appshunter.io/ios/app/evie-carshare/id1549244731/reviews
- App overview in markdown: https://appshunter.io/ios/app/evie-carshare/id1549244731.md
- Rating breakdown: 5★ 351 · 4★ 28 · 3★ 12 · 2★ 3 · 1★ 14

## What do users think of Evie Carshare?

Overall sentiment: positive

**Pros**

- 💎 Convenient and affordable
- 🚀 Efficient and easy to use
- 🌳 Eco-friendly electric vehicles
- 👍 Reliable and helpful customer service
- 🤝 Supports the local community

**Cons**

- 🐛 Occasional app crashes and connectivity issues
- 🚗 Limited vehicle availability in some areas
- 🚫 Dirty or poorly maintained vehicles
- 💰 Concerns about pricing and fees

**Commonly reported bugs**

- Issues with charging station connectivity
- Problems with ending trips and returning vehicles

**Most requested features**

- Improved app performance and reliability
- Expanded service area and more vehicle locations
- Enhanced vehicle tracking and availability information
- Seamless integration with other transportation options

## Newest reviews (16 of 128)

### 3/5 — slow

*2026-05-25, version 22.1.5*

The service is great, but the app is slow. For example, whenever I want to lock the car (whether im pausing the trip or ending it), it takes sometime for it to actually lock the car. This gets annoying over time, because sometimes I just want to grab something quickly and don’t have time to wait. The loading is especially worse when you end the trip, because it asks you to take a picture of the car, but that option takes a while to load. Just frustrating. Get your code optimized!!

### 4/5 — Has been a lifesaver during EV transition! But some learning curves

*2026-05-01, version 22.1.5*

I am so incredibly thankful that during this period of searching and buying a new EV, I can use the Evie service whenever I need to fill the gap! There was a learning curve at first between membership options and hub based versus free float, but as long as you view the ride cost calculator it helps you predict the most cost efficient choice for you. I would recommend making this feature more prominent and easier to access within the app, as you have to click a few buttons until you reach it. Where my home base is just a block outside of the accepted EV area, so I hope they continue to expand their working areas! Further in South Minneapolis and across Northeast. Calling the help line is easy and usually effective but there have been times I couldn’t get help right away or answers in navigating unfamiliar car models. Thankfully there are only a handful to get familiar with! It’s also been fun driving the different models and getting more comfortable with the variety of options that are out there. Overall a positive experience!

### 4/5 — Great service, poor app

*2026-04-13, version 22.1.5*

I enjoy the features of the app and this service has been extremely useful for me as someone who doesn’t own a car. The app is just very very slow and glitchy. But all the features of the app are great

### 3/5 — Connectivity

*2025-12-29, version 22.0*

Hard to connect with the car if you don’t have Wi-Fi or Bluetooth.

### 3/5 — Less cars available

*2025-12-13, version 3.9*

Less cars available around the area and lack of vehicles maintenance and cleaning

### 5/5 — Great service!

*2025-06-07, version 3.9*

Thank you for supporting communities in the metropolitan area!

### 4/5 — I love Evie!

*2025-05-27, version 3.9*

I love these little cars🚙

### 5/5 — Love this service and app

*2025-05-20, version 3.9*

I’ve been using EVie since first on the streets. I am a big promoter of EVie. So smart, convenient and economical. And their customer service is exceptional. Not a single complaint.

### 5/5 — A breath of fresh air

*2025-05-08, version 3.9*

Evie Carshare is the first company I feel PROUD of. I love being a customer of your service.

### 5/5 — Once You Get the Hang of It

*2025-04-22, version 3.9*

My daughter had a doctor appointment we left in her truck that broke down at the appointment. She stayed and had the beautiful baby girl 💜but we needed to move around and make things happen. After several failed attempts I had my “eureka” moment! So glad these vehicles are available “once you get the hang of it” we pick her up from the hospital today so  thank you again for this wonderful service.

### 5/5 — Best car share app

*2025-02-22, version 3.9*

Best car share app!

### 5/5 — 1 car fams

*2025-02-17, version 3.9*

Excellent option for 1 car families.

### 5/5 — The absolute best!

*2025-01-23, version 3.9*

Affordable and sustainable car sharing in the Twin Cities - a must have for anyone who lives in St. Paul Minneapolis

### 5/5 — Life saver

*2024-11-14, version 3.9*

Me and my partner were down bad without our whip and that Evie came in clutch as hellllll . Wish it was a little cheaper tho. 10/10 would recommend

### 5/5 — Excellent Service

*2024-11-12, version 3.9*

I have found the EVIE car share program very helpful. Customer service is also 24/7 and quick to answer if any issues arise. I highly recommend!

### 5/5 — Great update!

*2024-10-14, version 3.9*

Love the new radar feature

## Most critical reviews (10 lowest-rated)

### 1/5 — Fraud

*2026-04-26, version 22.1.5*

This is a shady “non-profit” that is defrauding the Minnesota government. Beware

### 1/5 — overpriced

*2025-08-19, version 3.9*

Not understanding $1 for access low income plan but its literally $10 to use the car for 30 minutes. And its more expensive for $7 everyday plan even though you pay more for the subscription.

### 1/5 — Dumb UI

*2025-06-11, version 3.9*

Send me a notification on Evie if I walk away from my car without ending the trip or pausing it.

### 1/5 — Filthy outdated overpriced cars

*2025-02-03, version 3.9*

Didn’t even have a usb port for a phone and the car seat was covered in milk and the car was sticky and outside of car covered on rust. Other two cars rented recently were better, but not by much. Rather use regular rental car and just pay for gas.

### 1/5 — No ac

*2024-07-28, version 3.8.1*

There was no AC in this vehicle and it was 80°

### 1/5 — Terrible Service

*2024-01-25, version 3.7*

Expect your car to be dysfunctional, your every nose scratch to be monitored and verbally, electronically chastised, and then expect to be over charged and issued excessive and inappropriate fees. Then get ready to be patronized by the head manager, who will passive aggressively brick your account, and ignore your emails, rather than communicate directly.

The company is run by a money grubbing, immature scam artist who is clearly having some issues in her own personal life.

Buyer beware—stay far, far away.

### 1/5 — Terrible

*2022-11-29, version 3.5*

Just an overall scam! I have always locked the doors (checked the door too) via the app and confirmed the trip is paused but on their end it won’t always register. They will charge you $50 every time this happens but will not dispute the charges when it’s their fault. The customer service is terrible too. I should’ve believed the other reviews they had. Just rent a car or get a Lyft.

### 1/5 — Charging Station Problems

*2022-11-21, version 3.5*

I spent 26 min on the phone with Evie trying to figure out why the car wasn’t charging at a designated charging site. It was never figured out and I got charged those extra 26min.

### 1/5 — Can’t even open app

*2022-09-20, version 3.4*

One star due to app disfunction

### 1/5 — App doesn’t even open

*2022-03-01, version 3.2*

Haven’t been able to access the app since the latest update. Stays on the loading screen. On iPhone 13 ProMax.

## Most praised reviews (10 highest-rated)

### 5/5 — 10/10 service

*2026-07-10, version 22.1.5*

Absolutely phenomenal❤️

### 5/5 — Best app in Minnesota

*2026-07-08, version 22.1.5*

GOAT

### 5/5 — Amazing service

*2026-07-07, version 22.1.5*

I love this car service. It’s so convenient.

### 5/5 — Best Option!

*2026-06-23, version 22.1.5*

At the moment I am switching between cars so evie been my go to for errands !

### 5/5 — The best part of living in the Twin Cities

*2026-05-22, version 22.1.5*

Living and working in Minneapolis, I really don’t need a car very often so I don’t wanna own a car for the handful of times that I do.  Enter Evie/hourcar.  Legitimately the best service offered here in the cities.

### 5/5 — Love it

*2026-02-07, version 22.0*

This app is a lifesaver!

### 5/5 — MN rocks

*2026-01-21, version 22.0*

Great options for low income car rides

### 5/5 — 🩷

*2025-12-03, version 3.9*

Cannot give enough thanks for this service-it is helping us through a difficult time.

### 5/5 — Super convenient

*2025-10-11, version 3.9*

Convenient and cost-effective mode of transportation. Good customer service, cars are well maintained and clean.

### 5/5 — Evie makes life possible

*2025-06-27, version 3.9*

As an artist on a budget, Evie makes gig life more sustainable. It saves me hours and hours of time on public transit and hundreds of dollars on lyfts. Easy to use, incredible and available staff, I’m obsessed.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
