# EVmatch — user reviews > 48 indexed App Store user reviews of EVmatch by EVMatch, rated 3.80/5 from 72 ratings. - Source: https://appshunter.io/ios/app/evmatch/id1269797035/reviews - App overview in markdown: https://appshunter.io/ios/app/evmatch/id1269797035.md - Rating breakdown: 5★ 47 · 4★ 3 · 3★ 0 · 2★ 3 · 1★ 19 ## Newest reviews (15 of 48) ### 2/5 — Why taking money upfront? *2026-05-15* Why need to buy credit I should be able to charge and billed on my credit card. Do you have a way to return it back? **Developer response:** We appreciate your valuable product feedback. It's very helpful as we continue improving the app so that drivers have a superior charging experience. If you would like a refund, please contact us at support@evmatch.com and we'd be happy to help. ### 1/5 — Poor Customer Support *2025-10-25, version 4.0.2* Can not get profile userid/pw set up. Stuck in a loop of not being able to sign in or reset password. ### 1/5 — WORSE APP, WORSE CUSTOMER SERVICE *2025-09-13* The EV match system is absolutely disgusting. Horrible system. It allows people to use their charger and charge other people. Cool. It’s an interesting way to create your own little charging station and make some money off of it. But the problem is: the customer service is horrible. They never answer any of my questions, tried to contact them multiple times and always ignored, in addition, some places that has EV match charge RIDICULOUS amounts for charging. WAY MORE THAN TESLA SUPER CHARGERS. WORSE EXPERIENCE EVER, HORRIBLE APP. Whoever sees EV MATCH, it’s an automatic red flag. ### 1/5 — All kinda annoying problems *2025-04-13, version 3.0.70* Hard to navigate. Then the charge station I rent is offline 20% of the time. Now asks me to scan a QR code that never exists. I am paying $150 a month for this dang parking spot.. and I cannot charge my car for 20% of the time. The customers service is very slow to revolve anything. I had to borrow my neighbor’s…. Or charge at super charge station… ### 1/5 — Non functioning service *2025-03-26* I downloaded this app because there is a charger a few blocks away from where I live. I have attempted to charge my car numerous times all unsuccessful. In addition, their customer support is very slow to respond(up to 5 days for a “live chat” response) and once told me the issue was resolved when in fact it still persisted. Avoid these chargers if at all possible. **Developer response:** We're sorry for the trouble you had with the app. We are always working to make improvements that meet the needs of our existing and new users. Please email us at support@evmatch.com so we can work to rectify your poor experience. ### 1/5 — Poor app responsiveness *2025-03-26, version 3.0.70* app constantly has a white screen on launch EDIT: on top of that, the chargers never work at my complex and i still get charged a host fee upon cancellation. Worst EV app ever made ### 1/5 — Preloading < Pay per Use *2025-03-22, version 3.0.70* We’re far enough along that pre paying should not be the only option ### 2/5 — Cumbersome *2025-02-03* App is difficult to navigate. The whole ‘reserve’ function is not at all useful. Leaving a station before a ‘reserved’ time should automatically make it available to the next user, but it doesn’t. The previous user has to cancel the reservation before anyone can use the charger. Not a logical set up when requesting charging. A charger has to be entered instead of choosing one in the app. Having to prepay lump amounts instead ‘pay by use’ creates difficulty in tracking transactions. These seem like easy fixes. **Developer response:** We're sorry you had a bad experience with our app and we appreciate your specific feedback, which we will incorporate into product updates. If you would like to address any issues with us directly, email us at support@evmatch.com. ### 2/5 — Bugs continue *2024-12-02* Great idea. But as a host this app has cost me many hours of trouble shooting. Problems logging in. Charger constantly disconnecting. App doesn’t show you if your charger is offline. It doesn’t warn you if the car isn’t actually charging. It been years and the app has never gotten better, in many ways it has gotten worse. **Developer response:** We're sorry for the trouble you had with the app. We are always working to make improvements that meet the needs of our existing and new users. You can see the status of your chargers, including if they are offline, charging, or plugged in by clicking the Dashboard button in the menu. If you still have trouble, please email us at support@evmatch.com. ### 1/5 — Abusive Charges *2024-09-03, version 3.0.66* Does not matter if the charge station works or not, it charges by hours instead of electricity amount… ### 2/5 — Uncomfortable Instance Charge *2024-08-07* I already load $40 money into the wallet, but one time when I scroll the app wallet and touched “purchase credits” button, it load another $50 instantly without my confirmation…. I had remove my card info to prevent this happening again… ### 3/5 — Great Idea Poorly Executed *2024-07-19* It’s a fantastic idea that the EVmatch app would bridge between stations and drivers allowing you to pay. The problem is that my wallet didn’t debit for either of two transactions that I completed recently. Also, reserving a station was easy enough, but actually acting the station seemed to operate irrespective of the reservation itself. So I have a situation where I got two charges, was willing to pay a fair price for them, but it doesn’t look like the stations got their money. Sounds like a great deal for me but if this is true, then this won’t continue for long and the stations will be out of business to nobody’s benefit. **Developer response:** Hi, thank you for your feedback and pointing out this bug that we have since resolved. We audit charging sessions to ensure hosts are paid properly even when issues happen inside the app. If you need any further assistance, please email us at support@evmatch.com. ### 1/5 — Download chagepoint *2024-07-09, version 3.0.64* The logistics on this app are horrible. You have to submit a reservation request sometimes they dont reply and half the time the stations don’t even work ### 1/5 — Major Software / Application Issues with Vacation Rental Services *2024-05-25, version 3.0.64* One thing after another... they had me delete groups and recreate - still didn't fix it and still unable to charge as a vacation rental guest. Now they want me to completely delete my listing and start over. No thanks - cancelled my subscription. ### 1/5 — Coye *2024-05-20, version 3.0.64* Always unavailable even though there’s no vehicle being charged . ## Most critical reviews (10 lowest-rated) ### 1/5 — Completely Busted *2026-07-03* Every single time I attempt to charge it asks me to enter a payment method (which I already have done) and does not let me proceed to charge my car. I am TRYING to give you my money and being prevented from doing so. Absolutely unacceptable performance. **Developer response:** We apologize for the inconvenience. We identified and fixed a bug that was affecting a small number of new customers. Please reach out to our support team with any other questions: support@evmatch.com. ### 1/5 — Trashola *2026-06-30* No information on where charging stations are located or how to access them. The one I wanted to use appears to be someone’s house? Claiming it’s available at 4am? ### 1/5 — Customer support never got back to me *2026-06-15* My car stopped charging around 60%. I tried to contact customer service several times and they never got back to me. They say someone should get back to you in a few hours, but it’s been over a day and no response at all. **Developer response:** We're also sorry that our response time did not meet your expectations. While we strive to respond to support requests as quickly as possible, we recognize that waiting more than a day for assistance is disappointing. Charging interruptions can occur for a variety of reasons, including vehicle settings, charger communication issues, or site-specific conditions. We'd appreciate the opportunity to review the session details and determine what happened. Thank you for bringing this to our attention. Your feedback helps us improve both our charging experience and customer support. ### 1/5 — buggy mess after redesign *2026-06-13* app hardly works feels so vibe coded. i try to charge my car but it cancels randomly. the fees don’t cancel and i get charged for whole hold price instead of what i charged for. stupid app. i had to message customer support 3 times to get my credit back. on multiple occasions. never using this service again. **Developer response:** We're sorry to hear about your experience. Unexpected session cancellations and delays in releasing authorization holds can be frustrating, and we understand why that led to a poor experience. The temporary hold placed at the start of a charging session is not a charge and should automatically adjust to reflect the actual session cost once processing is complete. However, we recognize that when holds are not released promptly, it can feel like you've been incorrectly charged. We appreciate that you contacted support and regret that it took multiple interactions to resolve. We've shared your feedback with our team as we continue improving charging reliability and payment processing. ### 1/5 — Lost money + very pricy + doesn’t work consistently *2026-05-18* I had a EV match station at the last apartments I lived at. When I moved I still had money preloaded in the account. (At the time it was not letting me pay without preloading money, I am not sure how it is right now.) Anyway when I reached out to the support team, there was no reply in the beginning. After trying multiple times and getting hold of someone, I got a reply that they will help me figure out getting the money back. I have never heard from them since. Additionally, the service is way more costly than its competitors such as charge point and powerflex. And the app is horrible. It sometimes works and mostly does not. You have to try multiple times to get the session started. **Developer response:** We're sorry to hear about your experience. It sounds like we fell short both in resolving your account balance issue and in providing a reliable charging experience. Refund requests and support inquiries should receive timely follow-up, and we apologize that this wasn't your experience. We'd like the opportunity to investigate what happened with your account and make sure any outstanding issue is addressed. We also appreciate your feedback about session reliability and app performance. Our team is continually working to improve the charging experience, and feedback like yours helps us identify areas where we need to do better. Please contact us at support@evmatch.com and reference this review so we can look into your account and follow up directly. ### 1/5 — Service is completely busted *2026-05-17* This service is completely busted and barely works. Half the time I make a reservation, it immediately disappears from the app. However, it still exists somewhere in their system, and you can't have concurrent reservations, so you're effectively locked out of using their service until the ghost reservation ends. Additionally, the app constantly displays inconsistent information. When making reservations that span a day boundary, the app erroneously reports minuscule hold fees. When viewing my charging history, half the pages claim costs of $0.00 and 0kWh, and half of them show me the true value. Idle fees aren't calculated properly, so when my vehicle sits at full I'm still charged $0.00 in idle fees (though maybe they should keep this!) Even after charging stops, a useless "start charging" button remains on the interface that doesn't do anything at all. **Developer response:** Thank you for taking the time to provide such detailed feedback. We're sorry to hear you've experienced issues with reservations, charging history displays, fee calculations, and other parts of the app. The reservation issue you described, where a reservation disappears from the app but continues blocking new reservations, is particularly concerning. We understand how frustrating that would be when you're trying to secure a charging session. We've shared the issues you've highlighted with our product and engineering teams for review. While some of the items you mentioned may involve how information is displayed in the app, we agree that inconsistent or confusing information can significantly impact the user experience. We are aware you are in active communication with our support staff. We appreciate your feedback and are committed to improving the reliability and usability of the app. ### 1/5 — Useless *2026-04-12, version 4.0.2* Tried to charge at one of these stations and wasn’t able to after setting up an account - contact account host error. Use something else. ### 1/5 — Garbage App *2026-03-30, version 4.0.2* This app sucks. ### 1/5 — Garbage app *2026-02-02, version 4.0.2* This app shouldn’t have been allowed to be published to the App Store, it’s bad web app wrapper there’s basically no native features ### 1/5 — Worse than no charger *2026-02-02, version 4.0.2* I know this is site specific at times, but this app is designed for those who have no clue how to run a charger, to do so. The errors are cryptic, and the enelX chargers that aren’t really supported are garbage anyway. If I didn’t see a charger, I would have at least been able to not plan on charging. ## Most praised reviews (10 highest-rated) ### 5/5 — Not the fastest, but *2026-08-05* Fair pricing, and very reliable. I’ve never arrived and a space hasn’t been open. Fair pricing, I can normally charge from 10-80% for less than $15. ### 5/5 — Easy charging at my apartment building *2026-06-12* EVmatch has been great at my apartment building, app is easy to use and works well. Glad my building added EVmatch **Developer response:** We're happy our service is helpful at your apartment building! ### 5/5 — Very helpful *2025-04-17, version 3.0.70* Customer service rep was helpful and it’s great to finally have chargers at my building ### 5/5 — Bug Fixed *2025-03-09* I had been disappointed in a previous version because my payments weren’t being debited and transferred to the EV charger owner. That has since been fixed and I have seen that my payments did, indeed, get paid by the app. As of now, I’m a very happy customer. ### 5/5 — New location *2024-12-10, version 3.0.68* Thanks for the new chargers added in Columbia Ky. Great location and easily accessible. ### 5/5 — A must have for every EV driver *2021-06-14, version 2.1.1* Very cool app and network making EVs easier for everyone. ### 5/5 — Brilliant Idea *2020-09-15, version 1.8.1* This will help the transition to EVs develop much faster! ### 5/5 — Cures my range anxiety! *2018-08-05, version 1.2.0* Without a home charging station, I got severe range anxiety with my new EV. EV match is such a huge help, I only wish more people would sign up! ### 5/5 — Great, easy to use app *2018-07-20, version 1.2.0* A wonderful app to help you find places to charge your car. User friendly, intuitive and filling a huge need for electric car drivers! ### 5/5 — Easy to use app! *2018-07-18, version 1.2.0* The app is quick and easy to use. I could see on a map where EV chargers were available and how much it cost per hour to charge. Just wish there was a host closer to my sister's house! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*