# Evo Car Share — user reviews

> 311 indexed App Store user reviews of Evo Car Share by British Columbia Automobile Association, rated 4.20/5 from 96 ratings.

- Source: https://appshunter.io/ios/app/evo-car-share/id972393570/reviews
- App overview in markdown: https://appshunter.io/ios/app/evo-car-share/id972393570.md
- Rating breakdown: 5★ 67 · 4★ 8 · 3★ 6 · 2★ 4 · 1★ 11

## What do users think of Evo Car Share?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient
- 🚀 Affordable
- 🚀 Reliable cars
- 👍 Easy to use
- 👍 Great customer service

**Cons**

- 🐛 App crashes and glitches
- 🐛 Unreliable car availability
- 🐛 Confusing parking/location information
- 🐛 Inconsistent app performance
- 🐛 Difficult to report issues

**Commonly reported bugs**

- App crashes on launch
- Cars not where app indicates
- Inability to end trips properly
- Login and account issues
- Inconsistent unlock/lock functionality

**Most requested features**

- Improved map integration
- Better damage reporting and feedback
- Loyalty program or discounts
- Ability to book multiple vehicles
- In-car navigation and status display

## Newest reviews (10 of 311)

### 3/5 — It’s good and bad

*2026-08-15, version 9.16.1*

Sometimes useful sometimes stressful

### 3/5 — Cranks need tlc

*2026-08-11, version 9.16.1*

Cranks were sounding rough

### 3/5 — Lately has been glitching

*2026-07-21, version 9.16.1*

Lately it’s been glitching and making me try three times before I can start a rental - happens almost everytime.

### 4/5 — Love EVO, But It Can Be Better

*2026-06-30, version 9.16.1*

I love this service and use it regularly. Feedback: A “flash lights” or “honk” feature would make it much easier to find the car, especially in busy areas. The GPS also needs to be more accurate downtown, it sometimes shows the car on the street when it’s actually parked in a parking lot. There should be an easy way to report a car that can’t be found!! That’s probably the most frustrating part of using EVO, especially in downtown.

### 1/5 — Bad experience

*2026-06-14, version 9.16.1*

I couldn’t drive because the parking mode was not able to switch

### 1/5 — Still can’t report damage

*2026-06-13, version 9.16.1*

The button to report damage is greyed out and does not function

### 5/5 — Such a life saver!! Convenient, and fairly priced.

*2026-06-11, version 9.16.1*

I recently lost my car, and Evo has been integral in my ability to commute for important appointments, meetings and just having the ability to drive instead of bussing has been a blessing. All of the cars that I’ve used are wonderful, and for the most part clean. Overall comfortable and smooth driving experience.

### 1/5 — No signal? Still a problem.

*2026-06-06, version 9.16.1*

New app update says no signal no problem - can connect in low to no signal areas. I’ve had troubles in the past connecting to Evo in my underground parkade but always got it in the end. Won’t work at all now with new update - Bluetooth shows connected in the app but it won’t unlock the car. Had to tow it.

### 2/5 — Gotta fix the font size!

*2026-06-06, version 9.16.1*

The app is fine, but seriously, for people with even the slightest sight issue it’s almost impossible to read the license numbers. Please fix!

### 5/5 — Works pretty damn well

*2026-06-05, version 9.16.1*

Easy to use and upgrades have been great

## Most critical reviews (10 lowest-rated)

### 1/5 — Lime was better

*2026-08-21, version 9.16.1*

In every way

### 1/5 — Wish I could rate minus stars

*2026-08-14, version 9.16.1*

Terrible experience the bike would processed as returned and missed 2 sea buses trying to get customer service in the line

### 1/5 — Don’t waste your time

*2026-08-11, version 9.16.1*

Customer service is kind of useless and there are hidden fees. I recommend taking an uber or renting instead. Useful for out of town trips tho.

### 1/5 — You Can Never Find an Evo Anywhere

*2026-07-22, version 9.16.1*

The cars are never where the map says they are! They’re either inside a residential building, or inside an office building, or in a parking lot that you don’t have access to, or simply not there at all.

The app should be able to tell its users EXACTLY where the cars are, including if it’s inside or outside and, if it’s in a parking lot, it should say what level of the parking lot the cars are. 

Very frustrating!

### 1/5 — E bike motor not working

*2026-07-17, version 9.16.1*

See title

### 1/5 — Maps isn’t loading

*2026-07-12, version 9.16.1*

With 5G+ and Wifi on

### 1/5 — Worst setup ever

*2026-07-08, version 9.16.1*

Why is it so hard to the the ebike to unlock, it supposed to be scan pay and go, wtf.  I give up, u win.  Wish u bankrupt soon

### 1/5 — AWFUL

*2026-07-06, version 9.16.1*

Do not use, double check everything. Dangerous. Pedals are broken, motors don’t work, seats are broken, dehydrated after trying to find new bikes, couldn’t get refunded, charged for the full hour

### 1/5 — No drop off spots

*2026-07-04, version 9.16.1*

No drop off spots anywhere near 1st and lonsdale.

### 1/5 — OS and app update issues

*2026-06-15, version 9.16.1*

Great app when it works. Once again, the app update has broken the function - this time the addition of Bluetooth in combo with OS? Help, please fix ASAP

## Most praised reviews (10 highest-rated)

### 5/5 — So handy

*2026-08-06, version 9.16.1*

Love Evo

### 5/5 — Super fun

*2026-07-26, version 9.16.1*

Easy and convenient well priced . Faster bike would be nice

### 5/5 — Go to app for Vancouver

*2026-07-17, version 9.16.1*

Very easy to use and use it regularly

### 5/5 — That was awesome

*2026-07-16, version 9.16.1*

Thank you

### 5/5 — Amazing

*2026-07-12, version 9.16.1*

So good. Almost perfect.

### 5/5 — Awesome & convenient

*2026-07-11, version 9.16.1*

See title

### 5/5 — Great service and having this as a transit option!

*2026-06-28, version 9.16.1*

Super easy to use, practical and means we don’t need a second vehicle, love it!

### 5/5 — Nice services

*2026-06-24, version 9.16.1*

I like and use daily going to work both evo bike and car in downtown Vancouver and North Vancouver and really enjoy how handy are your equipment

### 5/5 — Awesome

*2026-06-22, version 9.16.1*

I love the convenience they availability. It’s all good.

### 5/5 — Love It

*2026-06-21, version 9.16.1*

The flexibility from rideshare is amazing and fantastic!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
