# eVoice – Business Phone Number — Virtual Business Phone System > Virtual business phone system with multiple numbers and extensions for professional communication. (iPhone/iPad app by J2 Web Services, Inc..) - Source: https://appshunter.io/ios/app/evoice-business-phone-number/id644008121 (this page in markdown: same URL + `.md`) - Developer: [J2 Web Services, Inc.](https://appshunter.io/developer/1496258416) - Category: Business, Productivity - Price: Free with in-app purchases - Rating: 3.60/5 from 524 App Store ratings · 102 written reviews indexed - Age rating: 17+ - Requires: iOS 15.0 · 213 MB - Released: 2013-11-23 - Data updated: 2026-08-22 - Monetization: freemium - User reviews in markdown: https://appshunter.io/ios/app/evoice-business-phone-number/id644008121/reviews.md ## What is eVoice? eVoice provides a simple, reliable virtual phone system that brings your entire business communication together in one app. Equip your team with multiple local or toll-free phone numbers and create multiple extensions, all managed from any smartphone or tablet. Are you an entrepreneur, freelancer, or consultant seeking to professionalize your communications and streamline your business operations? The eVoice app transforms your existing device into a powerful mobile business line, allowing you to manage client interactions, stay connected with colleagues, and scale your business with ease. With eVoice, you can start making and receiving calls from your new business number in minutes, with no complicated setup or additional hardware required. It’s a reliable communications solution that runs seamlessly on your existing devices, so your business is always with you, wherever you are. EVOICE FEATURES: Connecting Your Business to Every Opportunity - Your Business, In Your Pocket: Put complete control of your business communications at your fingertips. Our plans let you harness multiple numbers and extensions for your whole team, who can access the app anytime, anywhere. - Customizable Caller Settings: Take your business on the go with flexible call settings that can reroute your calls directly to the app anytime, anywhere. - Organized Voicemail Management: Get all business voicemails sent directly to the app with full text transcription. You can quickly scan messages on the go while keeping your work and personal communications distinct. - Call Handle with Ease: Instantly decide where calls go: send them to voicemail, forward them to any external number, or select your custom schedules that automatically route calls based on your business hours. Local, Vanity and Toll-Free Phone Numbers - Create localized, vanity, and toll-free phone numbers that fit your business. - Export your existing phone number for a smooth transition - Set up any new numbers to scale your business with ease. No Cellular Data Needed - VoIP technology lets you make and receive calls and texts no matter where you are. - Say goodbye to cellular data expenses with eVoice’s WiFi calls - Seamlessly send and receive text messages using your eVoice business number with the Elite Plus plan. Boost Productivity - Access Phone Contacts: Easily call and text your existing phone contacts directly from within the eVoice app. - One Address Book for Your Whole Team: Import and share contacts across all users and extensions to give your team seamless visibility and a single source of truth. - Track the Full Journey of Every Call: Review call logs to see at a glance whether a call was answered by a specific user, forwarded to an external number, or sent to voicemail, so you always know the outcome. All plans have a 30-day Money Back Guarantee if you are not satisfied with our services. Elite Monthly: $14 Yearly: $144 Elite Plus Monthly: $21 Yearly: $228 Please note that some features may require additional services. NEED SUPPORT? We’re here to help at https://evoice.zendesk.com/ or tap Settings -> Help Center from within the app. Your cellular provider may prohibit or restrict VoIP (Voice over Internet Protocol) on their network. It’s your responsibility to check with your cellular provider about their VoIP functionality, and any additional charges it may incur. eVoice is not responsible for any additional cellular charges that may occur as a result of using the eVoice service. The eVoice app cannot be used for emergency calls (911). Users who send SMS/MMS to U.S. numbers must complete a registration process after purchase, as required by U.S. mobile carriers. Business messages sent from unregistered numbers may be subject to non-delivery by mobile carriers. eVoice does not provide refunds or credits due to issues with messaging from unregistered numbers. Please visit https://try.evoice.com/10dlc-faq/. Privacy Policy: https://www.evoice.com/privacy/ ## Key features - Virtual business phone numbers - Multiple extensions - Voicemail with transcription - Customizable call routing - VoIP calling over WiFi - Team contact sharing ## Pricing and in-app purchases Base price: Free. **One-time purchases** | Purchase | Price | Type | | --- | --- | --- | | eVoice iTunes 12.99 | $12.99 | one-time | | eVoice iTunes 22.99 | $22.99 | one-time | | eVoice iTunes 32.99 | $32.99 | one-time | ## What do users think of eVoice? Overall sentiment: negative **Pros** - 🚀 Great service - 👍 Friendly staff - 🚀 Efficient and reliable - 🚀 Works great **Cons** - 🐛 Buggy app with issues - 🔍 Limited features compared to website - 🔍 Outdated app - 🔍 Confusing and difficult to use - 🔍 Lack of notifications - 🔍 Poor customer service **Commonly reported bugs** - Calls going straight to voicemail - Missed calls and texts - Inability to update credit card information - App crashing or freezing - Unreliable call and text delivery **Most requested features** - Dark mode option - Improved notification system - Better integration between app and website - More feature parity between app and website ## Recent user reviews (10 of 102) All indexed reviews: https://appshunter.io/ios/app/evoice-business-phone-number/id644008121/reviews.md ### 1/5 — Horrible bugged App *2026-07-09, version 5.7.2* The more I use this company’s app the more I loathe it. The most annoying bug that has not been fixed for a year is that there is a 1 or 2 day delay on text messages and voicemails. This delay causes me to lose clients!! ### 1/5 — Terrible *2026-06-11* Can’t make outbound calls half of the time. They run you through the same troubleshooting steps. I’m on 5G with full bars and they tell me it’s my phone. Don’t use evoice **Developer response:** Hello Staudyp, We are truly sorry for the frustration and the repetitive troubleshooting. We know how annoying it is to hear "it's your network" when you have full 5G bars, so we have asked our advanced support team to reach out to you directly to thoroughly investigate. In the interim, please ensure the app isn't being blocked from using your cell network by going to your Device Settings > Apps > eVoice and verifying that Cellular Data is toggled to Enabled. Our team will be in touch shortly to help get this completely squared away! ### 1/5 — Useless *2026-04-14, version 5.5.9* No tech support ### 1/5 — Dropped calls *2026-02-18, version 5.4.2* Lately, calls have been dropping like crazy! I have redownloaded the app several times, so embarrassing ### 1/5 — App is buggy *2026-01-22, version 5.4.2* There are little minor bugs that the tech team refuses to fix. One of the bugs is that you can’t get call waiting while talking on the App. Because of this you can’t switch between to phone calls AND you will miss all important phone calls if talking on the App. Another annoying bug is that many times the App will miss calls even when connected to strong WiFi. A critical update is that some text with clients are hidden. The only way to reactivate this hidden text is to resend the another text. The most annoying bug is the inability to update credit card information. You have to talk to the tech team to update your credit card info because they refuse to fix this bug for 6 months. The biggest fault with the phone App is that it is very limited compared to logging in using website. The App doesn’t allow text with attachments. I am only sticking with eVoice because of the friendly staff but their tech does not exist. Phone.com offers a better platform but they contract their employees overseas which compromises security. I wish eVoice to update their app to allow text received to be saved and assign a contact name. ### 1/5 — Terribly dated app *2026-01-05, version 5.3.5* They FINALLY release a new app after long promises and it’s like going back in time, TERRIBLE. Constant problems. But they thought another price increase would make it better! ### 1/5 — App is buggy *2025-12-06, version 5.3.4* There are little minor bugs that the tech team refuses to fix. One of the bugs is that you can’t get call waiting while talking on the App. Because of this you can’t switch between to phone calls AND you will miss all important phone calls if talking on the App. Another annoying bug is that many times the App will miss calls even when connected to strong WiFi. A critical update is that some text with clients are hidden. The only way to reactivate this hidden text is to resend the another text. The most annoying bug is the inability to update credit card information. You have to talk to the tech team to update your credit card info because they refuse to fix this bug for 6 months. The biggest fault with the phone App is that it is very limited compared to logging in using website. The App doesn’t allow text with attachments. I am only sticking with eVoice because of the friendly staff but their tech does not exist. Phone.com offers a better platform but they contract their employees overseas which compromises security ### 1/5 — Customer of 9 years… *2025-11-13, version 5.2.0* We have been a loyal eVoice user for many years and ever since the app’s “upgrade” - it has been a total NIGHTMARE! A new issue EVERY single week. For example, Incoming calls ring once and go straight to voicemail, recorded calls and voicemails missing, and most commonly often, incoming calls are not coming through at all, and this is after we have done test calls to make sure everything is working correctly, then all of a sudden, the calls just stops. They decided to add this feature called “call scheduling” and now when you create a phone line and login to the number for the first time, any incoming calls go straight to the voicemail unless you manually update the setting to receive calls. Why would I set up an active line as an admin for a user just for them to not receive calls immediately upon logging into the app? Makes zero sense. If I want calls to be forwarded to voicemail then I will change that myself! & the configuration landing page for users logging in for a new line, it’s is so ridiculous. It gives users the option of “route calls to app or default schedule, a new number or voicemail” and if you don’t click “don’t show this message again” it will keep popping up. I believe this is causing major conflicts within the system from how the admin sets it up to route to the users phone vs “mobile app” but even if the settings are all set up, the service seems to stop working eventually. Before it was so simple, an admin sets up the line and predetermined the settings for the user, the user logged in, approved microphone settings and notifications and then the user was taken directly to the dial pad and could immediately start making calls and receiving calls. Also, If you click on the voicemail messages in the app, it immediately starts calling the user back, you have to press this tiny “i” button to listen to the message and you risk calling someone back if you don’t hit it correctly. I have submitted several complaints and even spoke to someone higher up that was in communication with the app developers to provide feedback. They informed me they were not aware the outbound calls were not being recorded from the app until AFTER the upgrade and never even sent out a notification to let users know of this change. They told me they were working on changing that back to where all outbound/inbound calls on a recorded line were captured from within the mobile app. It’s been 2 months and no change. The workaround you have to go through to their website and use “click to call” to “initiate” the call from the web, which then triggers the call to the app and the user answers and then they are connected to the number they are dialing. super counterproductive and leaves so much room for human error. Our business relies on this feature for so many of our clients and I have no trust in the system anymore. I sadly have started to schedule meetings with other VOIP phone systems and will be taking our business elsewhere. I can’t even get through to customer service anymore, and when I do, they seem just as lost or usually end up telling our contractors to take their phone into their carrier because “it’s a phone carrier issue, not the app.” Yet we haven’t had these kinds of issues in 9 years…and all of sudden it’s the phone and now their app. Give me a break & just when I figure out how to resolve a specific issue and feeling confident that moving forward I’ll be able to resolve/give instructions to correct the same issue for other users, it doesn’t work for them. There’s no rhyme or reason for it. So disappointed. ### 1/5 — DO NOT DO IT *2025-11-05* i purchased this service when i took a position that did not offer me a business phone. i needed a separate number from my personal line. i acquired the account and was issued the number. had hundreds of business cards made and contacted all my accounts with this number. then i realized texts don’t work unless you register with an EIN. i am not a business, but an employee but in any case its free to get an ein number issued through IRS. i did that and applied. still couldn’t text days later. waiting on hold for cumulative hours, no response to emails to find out why i can’t text. texts are vital to my job. on top of it, outgoing calls stopped working for like a day. i tried to call and trouble shoot and they cited the hurricane in jamaica as the potential cause of their nationwide outages. how is that even possible? i immediately canceled. this is a joke of a service. this cost me so many hours of work as i need to have new business cards made an update all my accounts. i ended up adding a second number for free to my verizon account. save yourself the headache! please! **Developer response:** Hello @shannonb724 - We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. The registration requirement for sending business SMS is part of the nationwide 10DLC regulations that apply to all VoIP providers https://try.evoice.com/10dlc-faq/. We also apologize for the delays you encountered. Our global support team occasionally experiences longer wait times due to regional impacts, but we always prioritize the safety of our team and the needs of our customers. We understand your decision to cancel, though we’d love the chance to make things right. If you’d like to speak with a specialist, please submit a request at this link https://evoice.zendesk.com/hc/en-us/requests/new and include code AP117PL in your message so we can prioritize your case and arrange outreach promptly. ### 3/5 — Was better before update *2025-10-09* This product was better before the update. It use to give our business name and number as the caller id but it no longer does this and many clients will no longer answer our calls; very inconvenient. They said they were working on it a month ago, but no change… **Developer response:** Hello philagree - Thank you for your feedback, and we're sorry you're experiencing issues with your caller ID not displaying correctly when reaching clients. Our product team is aware of this limitation and is actively working on integrating caller ID functionality into our service. In the meantime, please note that, depending on the receiving carrier, your business name may appear when calling from your eVoice number. However, this is not consistent across all carriers; as a result, they ultimately determine how caller ID information is displayed for incoming calls from VoIP numbers. To help ensure your calls and messages are recognized, we recommend asking your contacts or clients to save your number under your business name. We appreciate your patience and understanding as we work to improve this feature. ## Frequently asked questions about eVoice ### What does eVoice do? eVoice provides a virtual business phone system that consolidates your business communications into a single app. It allows you to acquire multiple local or toll-free phone numbers and set up extensions for your team, all managed from your smartphone or tablet. ### What are the key features of eVoice? Key features include customizable caller settings for call routing, organized voicemail management with text transcription, the ability to create local, vanity, and toll-free numbers, and VoIP calling that doesn't require cellular data. It also offers team contact sharing and call log tracking. ### How much does eVoice cost? eVoice offers two paid plans: Elite and Elite Plus. The Elite plan costs $14 monthly or $144 yearly, while the Elite Plus plan is $21 monthly or $228 yearly. All plans come with a 30-day money-back guarantee. ### What devices is eVoice compatible with? The app is designed to run seamlessly on existing smartphones and tablets, allowing users to manage their business communications from any device, anywhere. ### Who would benefit from using eVoice? eVoice is ideal for entrepreneurs, freelancers, and consultants who want to professionalize their business image and streamline communication. It helps in managing client interactions, staying connected with colleagues, and scaling business operations effectively. ## Version history (last 5 releases) ### 5.8.4 — 2026-08-11 Smarter Call Scheduling — Managing where your calls go just got easier. All of your custom schedules are now available right from the Incoming Call Settings menu – no more guessing which schedule applies to which number. Thank you for using eVoice! ### 5.8.2 — 2026-07-23 We've made updates to improve your eVoice experience, including bug fixes and performance enhancements to keep things running smoothly. Thanks for using eVoice! ### 5.8 — 2026-07-20 We've made updates to improve your eVoice experience, including bug fixes and performance enhancements to keep things running smoothly. Thanks for using eVoice! ### 5.7.2 — 2026-07-06 This version includes performance and accessibility improvements. Thanks you for using eVoice! ### 5.7 — 2026-06-29 This release introduces Call Transfer, allowing you to transfer live incoming calls to another number directly from the eVoice app. We've also included various performance improvements and bug fixes. Thank you for using eVoice! ## Apps similar to eVoice | App | Rating | Price | Category | | --- | --- | --- | --- | | [Quo (formerly OpenPhone)](https://appshunter.io/ios/app/quo-formerly-openphone/id1241817309) | 4.4 (10,767) | Free | Business | | [SmartLine Second Phone Number](https://appshunter.io/ios/app/smartline-second-phone-number/id1161533637) | 4.7 (44,037) | Free | Business | | [LinkedPhone—Pro Business Line](https://appshunter.io/ios/app/linkedphonepro-business-line/id1304985788) | 4.7 (3,782) | Free | Business | | [SwitchUp - Second Phone Number](https://appshunter.io/ios/app/switchup-second-phone-number/id1527598796) | 4.5 (4,929) | Free | Business | | [OnPhone: Second Number & eSIM](https://appshunter.io/ios/app/onphone-second-number-and-esim/id1564051387) | 4.6 (51,873) | Free | Business | | [Second Phone Number ™ 2nd Line](https://appshunter.io/ios/app/second-phone-number-2nd-line/id1462292880) | 4.5 (5,053) | Free | Business | ## More apps by J2 Web Services, Inc. - [Line2 - Second Phone Number](https://appshunter.io/ios/app/line2-second-phone-number/id319185557) - [Onebox – Virtual Phone System](https://appshunter.io/ios/app/onebox-virtual-phone-system/id338908820) All apps by J2 Web Services, Inc.: https://appshunter.io/developer/1496258416 ## Related topics [free business number toll](https://appshunter.io/ios/topics/free-business-number-toll) · [corporate phone](https://appshunter.io/ios/topics/corporate-phone) · [simplevox virtual phone system](https://appshunter.io/ios/topics/simplevox-virtual-phone-system) · [google business phone](https://appshunter.io/ios/topics/google-business-phone) · [business phone number small](https://appshunter.io/ios/topics/business-phone-number-small) · [business phone line](https://appshunter.io/ios/topics/business-phone-line) · [accent cloud phone](https://appshunter.io/ios/topics/accent-cloud-phone) · [virtual pbx personal account](https://appshunter.io/ios/topics/virtual-pbx-personal-account) · [ziply business communicator](https://appshunter.io/ios/topics/ziply-business-communicator) · [telstra business connect](https://appshunter.io/ios/topics/telstra-business-connect) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*