# EVOLine AstralPool — user reviews

> 7 indexed App Store user reviews of EVOLine AstralPool by FLUIDRA S.A., rated 2.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/evoline-astralpool/id1072040388/reviews
- App overview in markdown: https://appshunter.io/ios/app/evoline-astralpool/id1072040388.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 1

## Most critical reviews (7 lowest-rated)

### 1/5 — No connectivity

*2025-02-10, version 1.3*

The app doesn’t work, it is impossible to change the SSID and it doesn’t locate the local 2.4ghz network. As other users have said, it is non functioning

### 1/5 — Frustratingly useless

*2022-08-10, version 1.3*

I can’t get it to connect to the heater at all. The instructions in the manual aren’t clear, and the diagrams are poor. I’ve given up. 
The heater might be good (I don’t know yet) but please don’t buy such an expensive item if you want to make use of this broken remote configuration “feature”.

### 1/5 — Diaster

*2021-07-01*

Fighting to keep it work for 3 years. Now cannot reconnect, spent whole Day. Crap

### 1/5 — Doesn’t work on iPhone

*2020-11-12, version 1.3*

Having spent €3,500 on a WiFi enabled swimming pool heat pump I expected it to work. I feel conned. Mr Fluidra whoever you are where ever you please fix this problem. The developer is giving the brand name AstralPool a bad reputation. 

The app will not detect any network and the SSID field is not able to be edited. 

Please update or replace the app

### 1/5 — Bad service

*2020-04-02, version 1.3*

Just will not connect to IPhone X iOS 13 and no updates

### 1/5 — WiFi

*2020-01-11, version 1.3*

You app won’t connect via IPhone IOS 13

### 4/5 — Doesn’t Work

*2022-05-04, version 1.3*

HVjng bought the heat pump the App which is downloaded is nothing like that advertised and doesn’t work on iPhone despite what the manual says
It’s a big con and agree with the last person giving the pool company a bad name
Get it fixed and stop procrastinating

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-27.*