# Evolve Owner App — user reviews > 51 indexed App Store user reviews of Evolve Owner App by Evolve Vacation Rental Network, Inc., rated 1.68/5 from 441 ratings. - Source: https://appshunter.io/ios/app/evolve-owner-app/id1470131463/reviews - App overview in markdown: https://appshunter.io/ios/app/evolve-owner-app/id1470131463.md - Rating breakdown: 5★ 38 · 4★ 16 · 3★ 17 · 2★ 67 · 1★ 303 ## What do users think of Evolve Owner App? Overall sentiment: negative **Pros** - 📱 Immediate booking notifications - 💬 Useful in-app chat feature - 📅 Calendar functionality for viewing bookings - ✅ Basic functionality works when stable **Cons** - 🐛 Frequent crashes and freezes - ⚠️ Persistent update loop bug - 🔄 Requires login every session - ⏱️ Extremely slow loading times - 🚫 Bootstrap error pages - 📵 App becomes completely inaccessible - 🔗 Broken navigation and page transitions - ❌ Poor UX and confusing information architecture - 🛠️ Difficult to make listing changes - 📞 Hard to reach customer support - 💸 High fees (10% commission) for unreliable service - 🔐 Lost biometric authentication features - 📧 Notifications don't clear properly - 🎯 Accidental button clicks (owner booking button placement) - 🌐 Web wrapper app, not native development **Commonly reported bugs** - Update prompt with no available update (infinite loop) - App crashes on startup 75% of the time - Crashes when clicking notifications - Crashes when switching between pages - Crashes when accessing reviews - Bootstrap error page on launch - App freezes and gets stuck in 'thinking' mode - Chat feature crashes when minimized - Re-authentication screen freezes - Login errors requiring repeated attempts - Double notifications sent - Invalid page errors when clicking links - App boots users out unexpectedly - Reviews not displayed in chronological order - Calendar often unavailable - Slow or unresponsive page loading - Face ID recognition removed in recent update - Notifications don't trigger when app is closed - Password reset stuck in loop - App won't load with 'continuing to set things up' error **Most requested features** - Face ID / Touch ID biometric authentication - Keep users logged in persistently - Push notifications when app is closed - Generate and email reports - Sync calendar with phone calendar - Responsive design for iPad - Native app development instead of web wrapper - Dynamic pricing capabilities - Better listing change management - Improved help center navigation with back button ## Newest reviews (12 of 51) ### 1/5 — PLEASE Update and Fix the App! *2022-12-16, version 9.7* I’m can’t believe that the last version update for the app was over 1 year ago. App constantly crashes and that’s if it even opens. Why hasn’t this been made a priority? We shouldn’t have to rely on the web portal only. Push notifications to mobile devices is an absolute must. ### 1/5 — Do NOT use Evolve *2022-09-05, version 9.7* Do the marketing yourself.. you’re better off that way. Besides the fact that it takes FOREVER for any changes to be made to your listing (change in price, changes to the description, changes in rules for the home etc) their marketing really isn’t that great either. I also want to mention I had a guest stay at my Airbnb for 8 days. I made close to 1k on this stay. Turns out this guest used credit card fraud, they returned the money to the rightful owner but also took that money away from me. I’m out close to 1k and there’s “nothing I can do about it” according to an evolve “specialist.” This is when I knew this company sucked. There should be protection against this if I’m paying 10% of all my listings to them. ### 1/5 — Not a good App *2022-04-22, version 9.7* First you can’t get into it most of the time bc they are “working on a few things” We have sent numerous suggestions all with an AI response saying they know better. App is about like dealing with company. We are looking at going with just AirBnB and VRBO. Please someone build a better model as there are too many hands on the pot. ### 1/5 — Poorly designed…when it loads at all. *2022-04-15, version 9.7* The layout of this app isn’t very helpful. That’s only a concern when you can get it to load at all. It crashes on startup 75% of the time. In 2022 your organization should be able to produce a stable and beneficial application. As a host utilizing Evolve and their service, this has been my biggest disappointment. ### 1/5 — Pointless *2022-02-26, version 9.7* Avoid the app and use the website, you will be going in circles trying to find the link/information you’re looking for. And if you happen to go into the support area, you’re basically stuck there and have to restart the app to get back to the home page. ### 1/5 — Weak app *2022-01-07, version 9.7* This company is a decent company to host your house on but the app is really bad and it’s gotten actually worse over time you would think it would improve instead of getting worse they also don’t seem to really care about making it better which I find odd because they are pretty helpful on the phone when it comes to other things unrelated to the app ### 1/5 — It Just Doesn’t Work *2021-11-07, version 9.5* And never has as far as I know. I pop in every couple of months hoping that something will have been done, but I just get error messages and blank pages. I see “bug fixes” have been made in a recent update, but not sure what value that is when it doesn’t load at all. ### 1/5 — Doesn’t work *2021-10-21, version 9.5* Worked great for about 2 days and ever since it simply doesn’t work. Doesn’t even let you try to login, just says app may not be fully loaded, contact administrator. I’ve let it go for 4-5 updates now and continue to have the same issue. Finally just deleted the app. ### 2/5 — Less than ideal *2021-10-19, version 9.3* The basics work. If you try to go any deeper than the first or second layer it freezes. Example: click on listings, takes a while to load (whether LTE, 5G, WiFi), but then try to look at reviews? Too much to ask I guess. ### 1/5 — Super glitchy app *2021-07-14, version 9.2* This app has been incredibly frustrating and glitchy since it’s inception. Most people use their phone these days to do complete their daily tasks and as an evolve homeowner, I prefer to use my phone for most everything. I wish this company would invest some time in this app and fix the bugs and glitchy issues because it is frustrating for evolve customers to use. ### 1/5 — Incredibly Slow - Crashes Often *2021-06-06, version 9.2* The app would be great if it actually loaded and worked. More often than not it just gets stuck in “thinking” mode and won’t load whatever page I’m trying to view. The chat feature won’t minimize and then reopen, it just crashes and you have to start all over again. I’d definitely recommend the company hire some better app designers as this is the slowest / least reliable app I’ve experienced. ### 1/5 — App has NEVER WORKED *2021-05-30, version 9.2* I got the app several weeks ago since I’m cleaning rentals this summer. I needed the calendar so I could know what days people were checking in and out. I keep trying the app but it has never actually gotten me to the website. There’s always an error while “we’re continuing to set things up”. So I have to go to the site through a regular web browser... but that only works about 1/3 of the time too! I’ve had to copy the whole calendar to my at home wall calendar because the site is so unreliable. If anyone changes a booking I can only HOPE I can get into the site when I need to. Good lord I hope this gets fixed soon because it’s going to make me look unreliable if I can’t see what days I need to work!! At this point, If I could give the app negative stars I would. I would never recommend it. Also, I keep it updated in hopes it’ll start working soon so it’s not outdated either. Please someone fix it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible- Inconsistent and Glitchy *2022-12-21, version 9.7* For two years I’ve been an evolve owner and this app is consistently glitchy and problematic. Often times it shut down when trying to open it, calendars are often not available, and a lot of going to a desktop browser because it’s unavailable often. The reviews aren’t even in date order though it pulls the reviews from other platforms. Lots of issues and doesn’t allow for changes to your listing directly; have to go through evolve personnel to change. ### 1/5 — Glitchy *2022-12-19, version 9.7* This app rarely works without a glitch and almost never opens correctly. Currently it won’t load, informing me that an update is required and I must use the link provided which takes me to the App Store. When I go to the App store, there’s no update - only an option to open the dysfunctional app. It’s a broken loop. Make this better Evolve, please!u ### 1/5 — Poor app from a poor company *2022-12-19, version 9.7* Apps aren’t always indicative of the company, but in this case it’s true. App is blocky, buggy, and rather useless. Company is about the same, tbh. They do not approach the properties in a unique manner, or take into consideration owner feedback or concerns. They charge guests extra fees over the booking sites, and refuse to dynamically price properties. Whenever advice is sought to increase revenue they recommend lowering rates to increase same day turnovers, which still costs the owner more money on cleaning fees and wear and tear on the property. Just stay away ### 1/5 — Updates???? *2022-12-18, version 9.7* This app is horrible. Upon opening the app I am asked to update to the latest version in order to continue. So I click on the link in the app to update. This takes me to the App Store, so I search for the app to get the last update only to find that there isn’t an update and hasn’t been an update for at least a year. I’ve only been using the app for a few months. I have tried closing out the app and restarting but it is the same message loop of needing to update. The website help page is also useless. My only recourse is to delete the app and try and reinstall. Ridiculous. ### 1/5 — App fails *2022-12-18, version 9.7* I have been using the app for the past 3 years. Though at times it has been a little unstable, it has served it’s purpose. However now for the last couple of weeks it has not worked at all. I keep getting an error indicating that I need to update to the latest version. Which I am on. Uninstalled and reinstalled to no avail. ### 1/5 — App Update *2022-12-18, version 9.7* We are owners that utilize Evolve for our rental property. The app says I need to install an update to use it, but when I try to do so, there are no updates available. I have uninstalled it, reinstalled it, and still get the same message. Please update this app appropriately so we can access information about our listing. ### 1/5 — Issues on updating app *2022-12-18, version 9.7* The evolve owner app keeps prompting me to update the app, I click on the link, it takes me to the App Store but does not give an option to download, only open the current version, which is a year old, and takes me back to the page telling me to update to the latest version….perpetual loop. Tried in-install and tried re-install and got the same issue. ### 1/5 — Absolute Garbage *2022-12-17, version 9.7* Nothing but problems with this app (essentially a wrapper of their website): notifications never go away when read, I’m often sent to a “Bootstrap Error” page when I open the app, and now it’s telling me to update and when I tap the “update” button it take me to the home page of the app store, not the Evolve page. Absolute garbage, this “app”. ### 1/5 — So many wrong things with this app *2022-12-17, version 9.7* I would give it no stars if I could. It takes FOREVER to load. So annoying to navigate through. And now it is saying I need to update the app and when I go to the App Store it doesn’t say it needs an update. So I can’t use it. Evolve get your crap together and use a better app. Thanks ### 1/5 — Full of Bugs *2022-12-16, version 9.7* I hate this app- love the company but the app is the worst part of doing business with Evolve. Can’t even open it today, as it says I must update to the latest version to continue using it, but there hasn’t been an app update for a year. Completely useless, unfortunately. ## Most praised reviews (10 highest-rated) ### 5/5 — App works great *2022-12-16, version 9.7* I read the reviews of the past and it appears they have worked out the kinks. The app works great for me. I find it very useful, easy to navigate and so grateful it notifies me immediately upon new bookings. I love the chat option on the app as well. Great service!! ### 5/5 — Bug Notification *2021-12-23, version 9.7* iOS - push notifications - booking notifications - when selected in Notification Center, user is linked to an “Invalid Page”. ### 5/5 — Well done !! Great App *2019-11-28, version 5.2* I am loving this app, with the recent updates I can do everything from the app and not to login each time. One request, with the next update can you add an option to generate reports and email them ? ### 4/5 — Owner Booking Button *2022-10-17, version 9.7* I like the app so far. Can you move the over booking to a drop down or some where less in the middle of everything. It seems I am hitting that all the time to the point that I canceled an owner booking without realizing it because the owner booking pop up comes up all the time while I am navigating. ### 3/5 — App on iPhone not working *2021-07-28, version 9.3* I have been using your app for 1 year now but for some reason I am unable to pull up the app on my phone, it give me a notice that it needs to update but never comes up and then gives me an error message. I can pull it up on my ipad so I am not sure what is going on! Please work on your app and get it working better! ### 3/5 — Inconvenient *2020-08-23, version 7.2* I used to be able to log in without my email since it was saved until I had to reset the app. Now I have to put my email/password every time I want to log in. It’s inconvenient and annoying. ### 2/5 — App and Co need major improvement!!! *2023-03-01* I have two properties listing with evolve and this app is the primary manner in which customers are meant to use their service. Getting someone on the phone requires way too much effort. The app is bad. The UX is shoddy, the IA is nonsensical, the logic engineered to inform the UI was clearly overlooked, the process for onboarding a new property is done with little accountability which means addressing/fixing mistakes boarder on an exercise in futility. I pay Evolve too much money (10% total revenue including the cleaning fee) to be doing this much work myself. I’m actively researching other options for managing my two current properties and the third that will be live in July. Proceed with caution. ### 2/5 — Update issues *2022-12-20, version 9.7* For the last several days I have not been able to access the owners app. It prompts you to update the latest version, but there is no update on the link. I’ve tried uninstalling the app and reinstalling it and this does nothing. To access owner info now you have to go through the web-based version. ### 2/5 — This app could be useful…… *2022-12-19, version 9.7* The app has not worked properly in over 1.5 yrs. Deleting and updating does nothing. I have written and explained the bugs I experienced - with no solution. I rarely use the app now, it’s so frustrating! Does not work: * The bell letting you know there is a new booking or communication - kicks you out of the app if you click it. * Switching between pages - most often kicks you out. Then have to start over. * When checking reviews, you must start back over every time you want to read the next one. * Currently I have not been able to even get on the app at all. It’s says to update app. I have, I have deleted and reinstalled- nothing! ### 2/5 — App regularly crashes *2022-12-17, version 9.7* Today I opened my app and it told me I have to update in order to continue using. However, no update is available. App is now useless. Before today, it would crash on almost every use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*