# Evri — user reviews

> 544 indexed App Store user reviews of Evri by EVRI LIMITED, rated 4.53/5 from 427,881 ratings.

- Source: https://appshunter.io/ios/app/evri/id1446461114/reviews
- App overview in markdown: https://appshunter.io/ios/app/evri/id1446461114.md

## Newest reviews (17 of 544)

### 3/5 — Variable

*2026-09-01, version 2.72.1*

Sometimes working for some deliveries but email from senders is more reliable.

### 1/5 — Tracking

*2026-08-31, version 2.72.1*

Been awaiting an update for 2 days. Surly if an item is tracked it should be updated at least every  6 hours.   Still no update.   Why have an app that is no use to anyone.

### 1/5 — Worst Courier Company in UK

*2026-08-30, version 2.72.1*

This is the second parcel from my vendor that has gone missing, first one supposedly lost at the depot, information I got from my vendor, not Evri

Second parcel was showing as out for delivery on Wednesday, but somehow never reached the locker and is now showing as being back at the depot.

Customer service only send emails to try and pacify those complaining, but never seems to actually do anything

Still waiting for a response

### 1/5 — Evri Lockers

*2026-08-30, version 2.72.1*

Not working

### 1/5 — You suppose to receive a parcel but instead they send it back telling that you are sending parcel

*2026-08-30, version 2.71.1*

Absolutely useless service and they are unable to provide any deliveries or any support. I wish this company disappeared so no one would use it anymore and put people into stress

### 1/5 — Very unreliable

*2026-08-29, version 2.72.1*

I find this app very unreliable the tell you your parcel is out for delivery and it never arrives when they say it will they change the times numerous times but don’t deliver and I spent most of the day waiting I really think this is shocking and a very unreliable company would not recommend to anyone

### 2/5 — No accurate delivery updates

*2026-08-29, version 2.72.1*

Poor tracking capability via app. Other apps show where delivery driver is with more live updates

### 1/5 — I believe these are all fake reviews!

*2026-08-29, version 2.72.1*

How can anybody give them 5 star review?! This company is the worse ever been dealing with, VOID VOID VOID

### 1/5 — Unfit for purpose

*2026-08-29, version 2.71.1*

The app is just as bad as Evri as a company. No surprise really. I hate when companies send things via this joke of a company

### 1/5 — Frustrating experience

*2026-08-29, version 2.72.1*

How can a courier company still not have accurate maps in an app when other companies can get it correct? I put my postcode in and it scrambles it up to miss out a line and place me at an address to the north a mile away. When it asks me to pinpoint my exact location, it starts me a mile south and won’t let me move to the exact location. It asks me to find an Evri location to deliver to instead and I can’t select it.  So poor it needs removing from the App Store.

### 1/5 — Lies all the time

*2026-08-28, version 2.72.1*

Overdue package

### 1/5 — Useless

*2026-08-28, version 2.72.1*

Useless company useless driver, 2 separate parcel in 2 days, an can’t find them, took photo of the delivery guys shoes as proof of delivery 🙄

### 1/5 — Do not use this company!!

*2026-08-28, version 2.71.1*

Absolutely diabolical service. Consistently lose items. Where are they even going? Obviously thieves working for them. They've literally lost 4 items in 3 weeks. I'd give -5 stars!!!!

### 1/5 — Jason green

*2026-08-28, version 2.72.1*

Well where do I start every just drop the parcel at any address? They don’t get the right address at all. They just drop it. I’ve had four or 5 to 6. Actually parcels delivered to different addresses each day. I monitor every about it and nothing gets sorted, actually lost out on these parcels as I’ve not got them back And I think it isn’t actually disgrace. I’ve got onto Evri nothing gets sorted. Nothing gets done. You’ve got these stupid automated telephone number where you can’t actually speak to a human and get it sorted. I think they’re the worst delivery people how they’re still in business. I do not know they’ve got all these drivers but just basically use their GPS and then soon as they get to their location they just drop it because that someone went out to them with a couple of parcels I know and said to mate this is not the address they said well this is where I’ve got told by GPS satnav where it is and that’s where I’m gonna drop it and the guy said well it’s down down just down the road there the address and he just said I’m not worried that’s where it’s told me that’s where I’m dropping it. They don’t care and people are losing out on loads and loads of money, I can’t get refunds off of eBay because obviously I keep having to go back there to say about it so I’m losing it and I think it’s an absolute joke and this needs sorting every other worst delivery people I’ve ever known everyone says about them that cheap, but they’re cheap right but I’d rather pay a bit more money in his Royal mail or Amazon or any of the others because they should get your and it doesn’t get delivered somewhere totally different and you’re losing it all the time every wedding had to sort their selves out and when you complain on their automated thing and it says to give you an email address give you detail details we’re being in contact and he never hear anything. They’re absolutely Diab anyway if I was anybody I would not use Evri as they are absolutely rubbish. Thanks for reading this review many thanks, Jason Green number one. Wilton Salisbury, Wilts SP2 0BP thanks again and don’t use Evri.

### 1/5 — Inaccurate information

*2026-08-27, version 2.71.1*

If it’s not left on the door step or not in the agreed location the App is giving false information saying the delivery has not yet been delivered when it has!
Never mind the annoying icon at the top of the screen saying it’s out for delivery.

### 1/5 — Tracking

*2026-08-27, version 2.71.1*

App always says Something went wrong Trying to give a safe place!Hopeless app

### 1/5 — Distrastrous delivery company

*2026-08-27, version 2.71.1*

0 review

## Most critical reviews (10 lowest-rated)

### 1/5 — Chats

*2026-09-01, version 2.72.1*

Rubbish app I just want answers to simple questions

### 1/5 — I hate Evri!!!

*2026-09-01, version 2.71.1*

Cant speak to them, just robots!! Say they deliver it and IVE GOT NO DELIVERY!!!!

### 1/5 — Doesn’t work

*2026-09-01, version 2.72.1*

App just says oops something went wrong every time I try to use it

### 1/5 — Mr

*2026-09-01, version 2.72.1*

Dreadful service it’s taken 6 days to deliver my parcel should have had it on Thursday

### 1/5 — Awful

*2026-09-01, version 2.72.1*

The worst delivery company in our area

### 1/5 — Annoying

*2026-09-01, version 2.72.1*

Hi Evri team,
I have a suggestion for the Evri app.

Area: Account, Preferences or settings
Suggestion type: Add something new
How useful this would be: I really want this

Add more details:

Could you please add a custom choice to the delivery options list for when homeowner is not at home. 
None of the current options in the list are suitable for everyone but if there was a blank option (custom list option) then users could input their own delivery instructions/location for when recipient is unable to receive the parcel from the courier. 

Huge thanks!

### 1/5 — To change address

*2026-08-31, version 2.72.1*

I have put the wrong address on my parcel and I can’t get hold of anyone at Evri to give the right address … surely I am NOT the only one to have done this … where is the customer service !!!!!

### 1/5 — delayed

*2026-08-31, version 2.72.1*

terrible communication with where my parcel is and when it’s gonna come

### 1/5 — Rather use Royal Mail

*2026-08-31, version 2.72.1*

This is the most unreliable delivery service I’ve ever seen it  u could post to every and they would even put it in transit until 10 days after your parcel was supposed to be delivered

### 1/5 — Oops something went wrong

*2026-08-31, version 2.72.1*

Whenever I try to track a parcel, this message pops up. Been happening for weeks. Absolutely hopeless.

## Most praised reviews (10 highest-rated)

### 5/5 — Prompt Delivery, a Scarcity. NOT 5 STARS….. DREADFUL RELIABILITY!!!!

*2026-08-30, version 2.72.1*

My last two deliveries have been over 24 hours after the ETA. I still haven’t received my second delivery, which looks like it could be at least 48 hours late!!!!

### 5/5 — Everything Just Works

*2026-08-29, version 2.71.1*

So far Evri have let me know when my parcels have arrived and when they will be delivered without hitches.

### 5/5 — Worst service

*2026-08-27, version 2.72.1*

I am only giving this 5 stars so it is visible to others. I have sent a multitude of parcels via vinted with Evri. In this past week I have had 3 returned to me and one arrive at the buyer in pieces, broken. The 3 returned to me were also due to the packaging being damaged or broken in transit by Evri. All of my parcels go in bubble wrap, packing paper, cardboard boxes and kitchen roll, sometimes all 4 of these items are used. This is a disgrace that Evri cannot care for a package.

### 5/5 — Gave a 5 so my review gets noticed -Won’t load at all

*2026-08-26, version 2.72.1*

Did work, now doesn’t, I’ve updated, reinstalled and it still doesn’t work 😑

### 5/5 — Excellent

*2026-08-25, version 2.71.1*

Efficient, easy to navigate, helpful

### 5/5 — The worst courier service.

*2026-08-24, version 2.71.1*

I’m only giving it a 5 star so it’s more visible but whenever you are receiving a package, just pray it’s never from this pathetic company, they steal, lose packages and have the poorest of customer service. You can never reach a human to tell your complaints, they use their bots to reply you. They are absolutely useless!

### 5/5 — Great service

*2026-08-21, version 2.71.1*

Thank you EVRI for great and efficient delivery.

### 5/5 — Horrible service

*2026-08-18, version 2.71.1*

Horrible delivery service took a week just to tell me you lost my parcel in transit. What a joke

### 5/5 — About a parcel

*2026-08-18, version 2.71.1*

How can you re attempt to deliver parcel when you never came  near my address as it was 12:10 pm at night AAs I had already received a parcel

### 5/5 — App

*2026-08-17, version 2.71.1*

Great app when it works properly

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
