# EX Program Duo > On-demand coaching and free nicotine replacement for tobacco cessation. (iPhone/iPad app by Truth Initiative Foundation.) - Source: https://appshunter.io/ios/app/ex-program-duo/id6443547612 (this page in markdown: same URL + `.md`) - Developer: [Truth Initiative Foundation](https://appshunter.io/developer/369931370) - Category: Lifestyle - Price: Free - Age rating: 17+ - Requires: iOS 15.1 · 33 MB - Languages: American English - Released: 2023-11-06 - Data updated: 2026-07-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ex-program-duo/id6443547612/reviews.md ## What is EX Program Duo? EX® Program Duo gives active, sponsored EX Program Premium users access to their coaching experience to quit smoking, vaping, dipping or chewing tobacco – for good! EX Program Duo puts an EX Coach in your pocket for on-the-go confidential support throughout your quit journey. *Please note: Your EX Program account gives you real-time access to a certified tobacco treatment specialist EX Coach. The EX Duo app is only available to eligible, registered users with an active sponsor (such as an employer or health plan). With the EX Program Duo app, you can: CHAT INSTANTLY Connect immediately with an available EX Coach in English or Spanish Get answers to your quitting questions Chat about any topic that is stressing you out or putting your quit at risk Discuss your feelings about quitting – even if you aren’t ready to quit yet Learn strategies to cope with cravings, withdrawal, stress, or anxiety Find support to help someone else quit smoking, vaping, dipping or chewing tobacco Get guidance on choosing a quit medication and how to use quit medication (as well as any side effects) No appointment is necessary to chat with an EX Coach ORDER FREE NICOTINE PATCHES, GUM, OR LOZENGES Chat with an EX Coach to order free nicotine patches, gum, or lozenges Your free quit medication will be sent directly to your home in discreet packaging VIEW YOUR CHAT HISTORY (AVAILABLE ONLY IN THE APP!) See a past record of each EX Coach you’ve chatted with in the past Easy access to view your entire chat history for each time you’ve chatted – no more needing to remember what your EX Coach shared with you! GET NOTIFIED WHEN AN EX COACH BECOMES AVAILABLE (AVAILABLE ONLY IN THE APP!) Turn on app notifications to get notified as soon as an EX Coach becomes available Never miss a chat opportunity COMPLETE YOUR PROGRAM AND EARN YOUR INCENTIVE Every chat you have in the EX Program Duo app counts toward your overall program completion You earn points on EX Program for every chat you have in the EX Program Duo app If your sponsor (like an employer or health plan) is offering an incentive or removing a surcharge for completing the program, your chats in the EX Program Duo app help you complete the program Feel supported at every step of your quit journey with the EX Program Duo app. Privacy Policy and Terms of Use: https://www.exprogram.com/terms-of-use/ We love your ratings and read every review! Please do not include any personal information in your reviews (including your name or nickname). Contact us with any personal concerns: https://contact-us.exprogram.com/hc/en-us If you have questions, concerns, or technical issues, please contact us: https://contact-us.exprogram.com/hc/en-us ## Key features - Instant chat with EX Coaches - Order free nicotine patches, gum, lozenges - View chat history - Notifications for coach availability - Track program completion for incentives - Support in English and Spanish ## Recent user reviews (10 of 10) All indexed reviews: https://appshunter.io/ios/app/ex-program-duo/id6443547612/reviews.md ### 1/5 — App Crashes *2026-05-12, version 1.4* Just downloaded the app and tried logging in. It crashes immediately. Cant use the app from my phone so that’s not great when I need help. ### 1/5 — Still can’t log in *2026-02-09, version 1.4* From what I can tell the site works fine but the app will not go past the log in screen. Brings up a white screen with a loading sign that does nothing 🫠 ### 1/5 — Didn’t fix the issue. *2026-01-13, version 1.4* I just downloaded loaded the app as it says on the ex site. I read the app reviews and bug fixes. The problem is still there, when you download and login the app shuts down. You never get past the login. ### 1/5 — No Go *2025-09-25, version 1.3* Nothing happens after you enter phone number ### 1/5 — App no worky. *2025-08-31* Me keep Smoky. ### 1/5 — app doesn’t work *2025-08-11, version 1.3* app dosent work it’s just stuck on the loading screen and won’t let you login idk why they haven’t fixed this bc it’s been months ### 1/5 — App does not work *2025-08-02* Nothing happens after you put your phone number in. Seems like that’s a problem for everyone. I’ve been seeing ads for this for weeks and i finally decided to try it and it gives the loading circle the whole time. ### 1/5 — Doesn’t work *2025-07-23, version 1.3* I enter my phone number and the app just keeps loading. This app doesn’t work. ### 1/5 — App won’t load *2025-07-21, version 1.3* Typed in my number and then the app just shows the loading sign and never lets you in ### 1/5 — doesn’t load *2025-07-07, version 1.3* i’m able to type in my phone number, and then the screen just forever buffers. can’t do anything on the app ## Frequently asked questions about EX Program Duo ### What is EX Program Duo? EX Program Duo is a mobile application designed to provide on-demand support from certified tobacco treatment specialists to help users quit smoking, vaping, dipping, or chewing tobacco. It offers instant chat, free nicotine replacement therapy ordering, and progress tracking. ### Who can use EX Program Duo? EX Program Duo is exclusively available to eligible, registered users with an active sponsor, such as an employer or health plan, who have an EX Program Premium account. It is not available for general public download or use. ### How does EX Program Duo help users quit? The app connects users with EX Coaches for instant, confidential chats to discuss cravings, stress, feelings about quitting, and strategies for coping. It also provides guidance on quit medications and offers free nicotine replacement therapies. ### Can I order free nicotine replacement therapy through EX Program Duo? Yes, you can chat with an EX Coach through the app to order free nicotine patches, gum, or lozenges. These will be sent directly to your home in discreet packaging. ### Does EX Program Duo have ads? No, EX Program Duo does not contain advertisements. The app is free to use for eligible sponsored users and focuses on providing support for tobacco cessation. ### How does EX Program Duo track my progress? Every chat you have within the EX Program Duo app counts towards your overall program completion. These chats also earn you points, which can contribute to incentives or surcharges being removed by your sponsor. ### What languages are supported by EX Program Duo? EX Program Duo offers support in both English and Spanish. You can connect with an available EX Coach in either language to discuss your quitting journey. ### When was EX Program Duo last updated? The latest version of EX Program Duo is 1.4, which was last updated on November 16, 2025. The app was initially released on November 6, 2023. ## Version history (last 5 releases) ### 1.4 — 2025-11-16 Bug fixes to address login difficulties and app crashes. Thank you to everyone who reported issues. ### 1.3 — 2025-06-24 New branding and contact URLs. ### 1.2 — 2024-03-31 Various security improvements. ### 1.1 — 2023-12-13 Added support to be able to end your chat with an EX Coach more easily. ### 1.0 — 2023-11-06 No release notes. ## Apps similar to EX Program Duo | App | Rating | Price | Category | | --- | --- | --- | --- | | [IU Health Pharmacy](https://appshunter.io/ios/app/iu-health-pharmacy/id6470018417) | 2.7 (7) | Free | Lifestyle | | [Borderline Personality Tracker](https://appshunter.io/ios/app/borderline-personality-tracker/id1568920165) | 4.7 (743) | Free | Lifestyle | | [VapeFree: Quit Gently!](https://appshunter.io/ios/app/vapefree-quit-gently/id6736518149) | 4.5 (263) | Free | Lifestyle | | [Quit Vaping Tracker - ByePuff](https://appshunter.io/ios/app/quit-vaping-tracker-byepuff/id6748595221) | 5.0 (20) | Free | Lifestyle | | [MyLung: Quit Smoking & Vape](https://appshunter.io/ios/app/mylung-quit-smoking-and-vape/id6755403340) | 4.9 (134) | Free | Lifestyle | | [That Girl: Become a Clean Girl](https://appshunter.io/ios/app/that-girl-become-a-clean-girl/id6756178380) | 4.8 (3,817) | Free | Lifestyle | ## Related topics [ex program duo](https://appshunter.io/ios/topics/ex-program-duo) · [exprogram](https://appshunter.io/ios/topics/exprogram) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*