# Exacq Mobile 3

> Mobile surveillance video viewer for exacqVision IP and hybrid servers. (iPhone/iPad app by Exacq Technologies, Inc..)

- Source: https://appshunter.io/ios/app/exacq-mobile-3/id416566873 (this page in markdown: same URL + `.md`)
- Developer: [Exacq Technologies, Inc.](https://appshunter.io/developer/416566876)
- Category: Business, Productivity
- Price: Free
- Rating: 1.60/5 from 293 App Store ratings · 118 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 44 MB
- Languages: American English
- Released: 2011-02-02
- Data updated: 2026-06-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/exacq-mobile-3/id416566873/reviews.md

## What is Exacq Mobile 3?

The Exacq Mobile app allows users to view live and recorded video from exacqVision IP and hybrid servers. Connect and view up to 48 surveillance cameras from multiple exacqVision servers through the free exacqVision web service. Control pan-tilt-zoom (PTZ) cameras, monitor and control triggers, view and search video, and more from your mobile device.

## Key features

- Live video viewing
- Recorded video playback
- Connect to multiple servers
- PTZ camera control
- Trigger monitoring and control
- Video search functionality

## What do users think of Exacq Mobile 3?

Overall sentiment: negative

**Pros**

- 🚀 Great viewer for IP cameras
- 🚀 Nice user interface

**Cons**

- 🐛 Crashes frequently
- 🐛 Buggy and unstable
- 🐛 Unreliable connection
- 🐛 Pixelated video quality
- 🐛 Difficult to use
- 🐛 Outdated and lacking features
- 🔒 Poor support and no troubleshooting options

**Commonly reported bugs**

- Cameras not populating in the app
- Video feeds not loading or timing out
- Inability to login or connect to servers
- Crashing and freezing issues after updates
- Incompatibility with newer iOS and Android versions

**Most requested features**

- Bring back multi-panel view
- Add ability to delete/change cameras
- Improve search and playback functionality
- Optimize for mobile devices and newer OS versions
- Provide better documentation and user guides

## Recent user reviews (10 of 118)

All indexed reviews: https://appshunter.io/ios/app/exacq-mobile-3/id416566873/reviews.md

### 1/5 — No support anywhere

*2024-11-14, version 24.09.2*

Cannot log back in and there is no useful guides or numbers to call whatsoever to assist with the issue.

### 1/5 — Outdated

*2024-04-24, version 23.03.1*

It is a shame, I have lost business because of this app

### 1/5 — Almost unusable for non-tech people

*2024-02-14, version 23.03.1*

I don’t know how people use this if they aren’t tech people. The icons make no sense. The buttons all do different things. There’s no logic to when you click a word or just an icon on certain settings. The ability to troubleshoot the app is non-existent. Once you are connected, and your cameras appear, it is not intuitive at all how to change your views. The search feature is awful! Try to narrow down the search time to 10 minutes and it wants to return two hours, then makes you wait as it buffers. This app needs to be rebuilt from the ground up. Take a look at the Eefy or Nest apps please!

### 1/5 — STAY AWAY FROM THIS APP AND COMPANY

*2023-11-18, version 23.03.1*

Do not go with this company for any security needs. This ap has not worked for more than a year. I thought I could try to figure out what’s going on to no avail. This app is trash. This company is trash. I tried to contact the Exacq but probably will never hear back from them. I need to look for a new provider for this service. So bad

### 1/5 — Disappointed

*2023-11-16, version 23.03.1*

Cameras keep buffering then timeout.

### 1/5 — Useless

*2023-10-05, version 23.03.1*

This app is a ridiculous waste of time. It’s only worked about 5% of the time. Even then, the camera feeds would die after being connected for just a couple minutes. 

How this app is still in use…I don’t understand. 

This kills the validity of my system. Lame.

### 1/5 — Completely worthless

*2023-08-03, version 23.03.1*

I had hopes for this app, but considering the poor support and quality of their computer software and VMS, I can’t say I’m surprised. In four years, nothing has changed

It’s sad as now Exaq has talked to pretty much every other JCI/Tyco owned companies.  

The only plus is delisting it from pay devices will free up space.  

Hey Milestone!  On my way!

### 1/5 — Useless

*2023-07-10, version 23.03.1*

Piece of junk doesn’t work

### 2/5 — Functional, at best

*2023-05-16, version 23.03.1*

The app is pretty bad. It’s UI is fairly dated, you cannot force a mobile user to change their password, or even, as far as I see, change a password at all.

There is a persistent issue with some of my users’ video timing out, thus rendering the app useless. 

I would love to recommend Exacq, but because it’s not mobile-friendly, I really cant. Technology is progressing more and more to mobile computing.

### 1/5 — Performance is terrible.

*2023-05-02, version 23.03.1*

Streaming live video is ok, but trying to playback previous recording just doesn’t work, which makes it pretty pointless. Trying to playback recording results in endless buffering of video.

## Frequently asked questions about Exacq Mobile 3

### What does the Exacq Mobile 3 app do?

The Exacq Mobile 3 app allows users to view live and recorded video from exacqVision IP and hybrid servers. It provides remote access to your surveillance camera feeds, enabling you to monitor your property or business from anywhere.

### What are the key features of Exacq Mobile 3?

Key features include the ability to view live and recorded video, connect to up to 48 surveillance cameras across multiple exacqVision servers, control PTZ (pan-tilt-zoom) cameras, monitor and control triggers, and search through recorded video footage.

### Is Exacq Mobile 3 free to use?

Yes, the Exacq Mobile 3 app is free to download and use. It connects through the free exacqVision web service, meaning there are no additional costs for using the mobile application itself.

### What devices is Exacq Mobile 3 compatible with?

The application is designed for mobile devices, allowing users to access their exacqVision surveillance systems on the go. Specific compatibility details regarding operating systems (iOS/Android) and versions are typically found in the app store listing.

### How can I use Exacq Mobile 3 for business security?

Business owners and managers can use Exacq Mobile 3 to remotely monitor their premises, check on employees, review security footage in case of an incident, and ensure the overall safety of their operations, all from their smartphone or tablet.

## Version history (last 5 releases)

### 24.09.2 — 2024-11-07

- General bug fixes and enhancements
- Point user to the new exacqVision Mobile app at startup

### 24.06.28 — 2024-08-23

Addressed issues with push notifications.

### 23.03.1 — 2023-03-15

Generic Big Fixes and Enhancements

### 22.12.3 — 2022-12-15

- New Scrollable timeline for search
- General Bug Fixes and Enhancements

### 22.09.2 — 2022-09-15

General Improvements and Bug Fixes

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## More apps by Exacq Technologies, Inc.

- [exacqVision Mobile](https://appshunter.io/ios/app/exacqvision-mobile/id1583070424)

All apps by Exacq Technologies, Inc.: https://appshunter.io/developer/416566876

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*
