# ExactCare

> Pharmacy patient app for medication management, refills, and updates. (iPhone/iPad app by ExactCare Pharmacy.)

- Source: https://appshunter.io/ios/app/exactcare/id6738945602 (this page in markdown: same URL + `.md`)
- Developer: [ExactCare Pharmacy](https://appshunter.io/developer/1073902472)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.80/5 from 582 App Store ratings · 16 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 48 MB
- Languages: American English
- Released: 2025-04-03
- Data updated: 2026-09-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/exactcare/id6738945602/reviews.md

## What is ExactCare?

The online account for ExactCare Pharmacy patients makes managing your medications even easier with:

 

·         A message center for convenient pharmacy updates.

·         Medication refill alerts to keep you informed.

·         A simple way to track the meds you take every day for peace of mind.

·         Customized reminders for when to take your meds.

·         Shipping and delivery notifications with an order summary.

·         A list of your on-file medications with images and prescriber details.

·         An easier way to make payments.

 

Your medications and prescriber information will automatically appear in your account.

 

Available only to current ExactCare Pharmacy patients.

 

If you don’t currently get your prescriptions from ExactCare Pharmacy, visit http://exactcare.com  or call 1-844-287-1609 to get started!

## Key features

- Message center for pharmacy updates
- Medication refill alerts
- Medication tracking
- Customized reminders
- Shipping and delivery notifications
- On-file medication list
- Easy payments

## What do users think of ExactCare?

Overall sentiment: negative

**Pros**

- 👍 Wonderful app
- 👍 Fantastic pharmacy
- 👍 Love the customer service
- 👍 Family feel of this pharmacy
- 👍 Get my medication together and shipped

**Cons**

- 🐛 App opens and immediately shuts down
- 🐛 App stuck on intro screens
- 🐛 Cannot scroll through intro screens
- 🐛 Cannot click on date to record dose
- 🐛 App tells incorrect refill count
- 🐛 Medication is always behind
- 🐛 Drugs not included in packs
- 🐛 Not helpful customer service

**Commonly reported bugs**

- App opens for less than a second then immediately shuts down
- App is stuck on 3/7 of the opening tips and cannot be swiped up
- Cannot click in the date to record morning or nighttime dose
- Cannot finish the beginning tips because you can't scroll
- Third intro screen is cut off and cannot be bypassed
- App incorrectly shows only one refill when there are multiple
- Medication delivery is delayed
- Medication is shipped with missing drugs

**Most requested features**

- Fix app so users can scroll through intro screens
- Fix app so users can click on dates to record doses
- Ensure accurate refill counts are displayed
- Improve medication delivery timeliness
- Ensure all prescribed drugs are included in shipments

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/exactcare/id6738945602/reviews.md

### 4/5 — I wish i could change the time to where i take my meds

*2026-07-31, version 1.1.1*

I wish was able to ad the correct time that i take my meds everyday instead of the time that this app is using instead because i take my morning meds at 7am and i take my afternoon meds at 12pm and i take my 5pm med and i take my evening meds at 6 pm every day.

### 5/5 — Exact Care has been a life changer!

*2026-07-19, version 1.1.1*

Customer service always ask questions to be sure my meds are distributed correctly, they stay in contact with my doctors, answer my calls and help me anytime I call or run out of meds they have even overnighted when needed. This pharmacy is 100% for taken care of their customer and making sure their needs are met. If you have read any different reviews please do t believe it, call for yourself and talk to a representative because everyone has an opinion and just maybe the person writing the bad review was already having a bad day, week, or month and when this review came up something may not have went exactly right but if you live in reality mistakes happen but anything can be resolved by talking it through. Exact Care seems to really try to resolve any issues promptly.

### 1/5 — My medication

*2026-02-02, version 1.0.8*

I do not recommend ExactCare pharmacy to anybody last Friday. I called and asked for when my medication come. They told me it would be out there on Friday. It never showed due to the snowstorm in North Carolina. I’m hoping my medicine will come on this Friday. February 6 I am almost out of my medication. I wish I could use a pharmacy instead of ExactCare. They’re not helpful.

### 5/5 — Medicine

*2026-01-28, version 1.0.8*

I like the service alway get my medication together and shipped

### 5/5 — Wonderful app

*2026-01-14, version 1.0.7*

Love it! I highly recommend this service!!

### 1/5 — Dealing with ExactCare

*2025-09-29, version 1.0.5*

The medication is always behind or it comes as a bottle of drugs intentionally not included in the packs. Like Valsartin

### 5/5 — Exact care

*2025-09-21, version 1.0.5*

Fantastic pharmacy love the customer service and family feel of this pharmacy

### 2/5 — App stuck

*2025-09-14, version 1.0.4*

Stuck on 3/7 of the opening tips

### 1/5 — Opens and immediately shuts down

*2025-08-09, version 1.0.3*

Since upgrading, the app opens for less than a second then immediately shuts down

### 2/5 — Won’t work

*2025-07-01, version 1.0.3*

Same issue not being able to go through beginning steps, after 3 out 7 it’s too far down on screen and it will not swipe up to tap ok so you can’t go on or use app at all.   Last person posted problems was over a month ago and it’s still not fixed yet??  Please fix ….thanks

## Frequently asked questions about ExactCare

### What does the ExactCare app do?

The ExactCare app is designed for current ExactCare Pharmacy patients to simplify medication management. It provides features like a message center for pharmacy updates, medication refill alerts, and the ability to track your daily medications. You can also set customized reminders for when to take your medication, receive shipping notifications, and view your on-file prescriptions with prescriber details.

### What are the key features of this app?

Key features include an all-new message center for convenient pharmacy updates, medication refill alerts, and a simple way to track the medications you take daily. The app also offers customized reminders for taking your meds, shipping and delivery notifications with an order summary, a list of your on-file medications with images and prescriber details, and an easier way to make payments.

### Is this app free to use?

Yes, the app is free to download and use for current ExactCare Pharmacy patients. There are no in-app purchases or advertisements mentioned in the provided description.

### Who is this app intended for?

This app is exclusively for current patients of ExactCare Pharmacy. If you do not currently get your prescriptions from ExactCare Pharmacy, you will need to visit their website or call them to get started before you can use this application.

### How does this app help with medication management?

The app streamlines medication management by providing timely refill alerts and customized reminders for taking your medications. It also allows you to track your daily medication intake, view a comprehensive list of your prescriptions, and manage payments, all within a single, convenient platform.

## Version history (last 5 releases)

### 1.1.1 — 2026-07-14

Bug fixes and performance improvements

### 1.1.0 — 2026-04-08

Bug fixes and performance improvements

### 1.0.9 — 2026-03-04

Add or update your prescription insurance information.

### 1.0.8 — 2026-01-16

Bug fixes and performance improvements

### 1.0.7 — 2025-11-04

Bug fixes and performance improvements

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## More apps by ExactCare Pharmacy

- [MyECP for Patients](https://appshunter.io/ios/app/myecp-for-patients/id1073902473)
- [MyECP Enterprise](https://appshunter.io/ios/app/myecp-enterprise/id1249939629)

All apps by ExactCare Pharmacy: https://appshunter.io/developer/1073902472

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*