# EXCEED by Money Network — user reviews > 259 indexed App Store user reviews of EXCEED by Money Network by First Data Corporation, rated 4.60/5 from 23,073 ratings. - Source: https://appshunter.io/ios/app/exceed-by-money-network/id1455259057/reviews - App overview in markdown: https://appshunter.io/ios/app/exceed-by-money-network/id1455259057.md - Rating breakdown: 5★ 19,491 · 4★ 1,312 · 3★ 569 · 2★ 281 · 1★ 1,420 ## What do users think of EXCEED by Money Network? Overall sentiment: negative **Pros** - 🚀 Manages money well - 💡 Useful features like piggy bank - 👍 Easy to use **Cons** - 🐛 Frequent login issues - 🐛 App crashes and glitches - 🐛 Balance not accurately displayed - 🔒 Security concerns - 👎 Poor customer service **Commonly reported bugs** - Inability to log in consistently - Inaccurate balance information - Frequent app crashes and freezes **Most requested features** - Improve app stability and reliability - Add biometric login options - Enhance account management features ## Newest reviews (15 of 259) ### 3/5 — Every couple months *2026-06-02, version 18.0.0* It was working fine until this new update! Now it force closes on sign in. FIX THIS!!!! ### 2/5 — Not helpful. At all *2026-05-13, version 18.0.0* I’ve had my money stolen from this bank so many times and every time I try to get help with it they say something like “oh this doesn’t match this” and I’m like, yes it does you just told me my balance and I told you the last purchase and now you can’t help me anymore. I tried calling this morning for help cause someone took 108 from my account but because I have a new number and email they can’t help me. This bank isn’t helpful and if you can use another one, I WOULD!!!! ### 1/5 — Exceed app *2026-03-18, version 18.0.0* The excess app doesn’t work specially when you want to transfer money to another bank.The face reconigtion doesn’t work ### 1/5 — Always an issue *2026-03-05, version 18.0.0* Frustrating ### 1/5 — App has started trying to require security questions *2026-03-03, version 18.0.0* App has started trying to require you to use security questions ### 1/5 — Trash app *2026-02-22, version 18.0.0* The app itself it trash seems to completely make me change my password very often and always has issues when I log in using face id or even my password ### 1/5 — Nothing but problems *2026-02-22, version 17.0.0* I got this card to receive my paycheck easily. At first it was great but ever since my job switched to a new card as their primary card handed out I’ve had nothing but problems. I cannot access the app at all. For a while it told me I needed to go online to create an account. When I went to the website it told me I needed to go to the app. I just got a new card and had hoped activation would fix the issues, I was finally able to reset my password but as soon as I enter the code to verify it’s me the app crashes. ### 1/5 — Awful *2026-02-09, version 17.0.0* I can’t even sign into the app to see my balance. It sends me a email for fraud anytime I try to login, would be nice to know how much money I have so I can pay my bills ### 1/5 — Irratating *2026-02-07, version 17.0.0* Constant login in issues. As in CONSTANT. ### 1/5 — Can’t sign in *2026-02-06, version 17.0.0* Since my app updated 2 weeks ago it won’t let me sign in. Please do another update and fix this problem. ### 1/5 — Terrible app *2026-02-05, version 17.0.0* The app is constantly going down where I can not open it. It just won’t open. Therefore, I can not see my account information ### 1/5 — Yall need to fix this exceed app *2026-02-05, version 17.0.0* Been having problem trying to login to this exceed app. Its keeps on kicking me out after i login to my account , and the screen would turn pitch black at times. Cant even login Yall need to fix this app asap. Rating(1 star) until you get it fix . Thanks ### 1/5 — Hate it *2026-02-04, version 17.0.0* I’ve been hacked 7 times so I do not everRecommend this app ### 1/5 — Crashes *2026-02-04, version 17.0.0* Have spent more time having it crash and not worth then work and use it ### 1/5 — What happened? *2026-02-02, version 17.0.0* The app updated in January, 2026 requiring 2 factor authentication. When you enter the code from your email, the app immediately crashes. Theres no one to contact in the app. Why did you ruin your up until now very helpful app? ## Most critical reviews (10 lowest-rated) ### 1/5 — SCAMMERS PLEASE AVOID THE HASSLE *2026-07-16, version 19.0.0* I would not recommend Exceed/Money Network based on my personal experience. My funds have been held, and despite contacting customer service more than 50 times, the issue still has not been resolved. I was repeatedly told that my address needed to be verified. I submitted the requested documentation numerous times, and each submission generated a confirmation email showing it was received. However, I continued to be told that my documents had not been received, leaving me stuck in the same cycle with no resolution. As a result, I have been unable to access my own money and have had to rely on others for financial help while waiting for this issue to be resolved. It has been an incredibly stressful and frustrating experience. I understand that companies must have security measures in place to protect customers, but there also needs to be an efficient process for resolving legitimate verification issues. My experience has been the opposite. If you're considering using Exceed/Money Network for your paycheck or direct deposit, I encourage you to carefully research other customers' experiences before making your decision. I sincerely hope no one else has to go through what I've experienced. ### 1/5 — Frozen ad *2026-07-02, version 19.0.0* The ad about "the save 3¢ on gas", pops up by itself and no way to remove it, no choice, doesn't close with time and I don't care at all about that promotion. I closed the app and opened it and it pops up again. Now what? ### 1/5 — Worst app *2026-07-02, version 19.0.0* This bank has done nothing but go down hill since 2021. I’ve used you all for over a decade and it has become so bad lately I’m switching banks. No one even cares to answer my concerns. ### 1/5 — Needs to be worked on *2026-05-20, version 18.0.0* Can’t get quick balances even though have it set up, very hard to sign in to, not a good app! ### 1/5 — Trash quick short view *2026-05-15, version 18.0.0* Horrible app so glitchy ### 1/5 — Don’t use this app if you leave the job that advised it to you *2026-05-05, version 18.0.0* Constantly having to call to unlock my card, and when you do call they can’t do anything for 2 days straight. this app doesn’t care if you need the money, but it sure does care if you get another job like it’s any of their business. Forgot to say you can’t unlock it either until your “account gets looked at” it’s stupid really and you spend a lil more than 200 dollars you have to wait two days again. There are so many hoops I have to jump through just to use the card ### 1/5 — worst app ever *2026-04-22, version 18.0.0* when you call customer service they hang up on you you can never get anything done all they do is offer to cancel your card for any problem ### 1/5 — App always has issues *2026-04-22, version 18.0.0* App has issues constantly and when you call Money Network , they say the app is working fine. Unable to sign in to the app or online, reset password multiple times and it never gets past the sign in screen. I have called three times to get this issue fixed and now I am being told to try signing in on a laptop. How about they fix the website and the app, since apparently I’m not the only one having issues according to these reviews. ### 1/5 — App always has issues *2026-04-07, version 18.0.0* App has issues constantly and when you call Money Network , they say the app is working fine. ### 1/5 — DO BETTER *2026-03-28, version 18.0.0* just update it , this app lags bad . sometimes it’s hard to even sign in . ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2026-07-21, version 19.0.0* Great app to use always convenient for transferring money. Thanks for having a great app for employees to have access to our accounts. ### 5/5 — Good card *2026-06-30, version 19.0.0* I have had this card now for 15 years and have never had a problem with it. I enjoy the fact that I can get some of my paycheck on it 2 days before my actual payday. ### 5/5 — I love EXCEED’S *2026-06-06, version 18.0.0* The best money app ever! ### 5/5 — Good *2026-03-25, version 18.0.0* Still have to be fix, can you guys put ivents guys not losing ### 5/5 — Want let me add my card to Cash App *2026-02-13, version 17.0.0* Not allowing me to at my card to Cash App of chime etc. ### 5/5 — Review *2025-11-29, version 16.1.0* Everything was great everybody’s being so helpful always thank you ### 5/5 — Like *2025-11-06, version 16.1.0* I like the money network card it helps me save money when I need to so thank you ### 5/5 — App *2025-06-11, version 15.0.0* I really love the exceed I recommend this card it’s great ### 5/5 — Freezing *2025-05-27, version 15.0.0* It keeps freezing and when I try to log in it just spins on sign on. Besides that everything is fine! I just had to redownload it smh! ### 5/5 — App doesn’t work in other parts of the world. *2025-01-22, version 15.0.0* Won’t show anything I’ve spent in Morocco while I’m here. And I can’t transfer money from my piggy bank to main account. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*