# Excelity ESS — user reviews > 51 indexed App Store user reviews of Excelity ESS by Excelity Global Solutions Pte Ltd, rated 1.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/excelity-ess/id1146466080/reviews - App overview in markdown: https://appshunter.io/ios/app/excelity-ess/id1146466080.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (16 of 51) ### 1/5 — Session Expired *2021-10-04, version 6.4* Whenever I am trying to login in , it gives an error “ Session has expired ! Please re-login to continue “ Please fix this issue. ### 1/5 — Unable to login *2021-09-01, version 6.2* I was able to log in before but suddenly stopped working. Always speeding “something went wrong”. Worst app ever. ### 1/5 — Can’t login with this app *2021-08-08, version 6.0* Although I can login with web portal, can’t log in with this app. Should new errors type every time I try to login. Uninstalling as it simply eats up the space in phone. ### 1/5 — No options to download the PDF files *2021-05-29, version 5.6* No option to download the PDF files in the app. ### 1/5 — Crash on iPhone 8 *2021-04-12* It’s crashing right after login on iPhone 8 iOS 14.3 ### 1/5 — latest app update crashes after login *2021-04-12, version 5.5* i have updated to latest version and app crashes after login. There is no way to rollback too in app store. ### 1/5 — Crashed *2021-04-12, version 5.5* Crashing every time after update ### 1/5 — Worst app ever *2021-03-31, version 5.4* Don’t deserve even one star. Without a star we can’t submit the review so giving one. Not letting me to login. Every time when I give credentials and click on Login button, it says, session has expired! Please re-login to continue. ### 1/5 — Unable to download payslip pdf in IOS *2021-01-30, version 5.3* Couldn’t able to download payslips from mobile app. ### 1/5 — Sallary slip not getting downloaded *2020-07-31, version 3.9* Cannot download or save sallary slip even though save option is present ### 1/5 — So many bugs *2020-05-07, version 3.4* 1. App crashes 2. Not taking valid credentials 3. App crashes after login 4. So many other bugs ### 1/5 — Worse than expected *2020-04-30, version 3.2* This app is worse than expected, if I tried to login for the first time also it says “session expired, login again”.. how come session expires when I never logged in. Team most of the users are facing the problems so what’s the point of developing an app and releasing. ### 1/5 — Login issues *2020-04-06, version 3.1* Despite repeated feedback from various users there hasn’t been any fix rolled out for session time out issue during login. ### 1/5 — Session Expired issue *2020-01-16, version 2.8* I had tried login multiple times but it doesn’t let me in and throws an error - “Session Expired, please try to login again” something. Not of any use when we can’t even login inside. ### 1/5 — Worst App *2019-12-31, version 2.8* One of the most worst app ever used, today is 31 dec 2019 but in app its showing 2020, it shows there are number bugs in this app also it asks for login again n again if you out from the app just for seconds also. Please don’t launch ur app without fixing these minor bugs. Not at all user friendly. ### 1/5 — Not able to login *2019-12-28, version 2.8* Everytime I try to login it says Session expired. Have not been able to use the app even once. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to login *2025-08-19, version 7.3* I tried multiple times but always my password is invalid and forgot password is also not working ### 1/5 — Cannot login *2024-04-30, version 7.2* I am new corporate user and i am able to login. Keeps on saying something went wrong or session expired ### 1/5 — useless - full of bugs *2024-04-28, version 7.2* login error - every time you need to log in with credentials Information error - it's not give you full Access as a website provide. No updates - there is no update and improvement on the app ### 1/5 — Bogus App! *2024-02-18, version 7.1* The payslip view isn’t visible. Once you click payroll from sidebar - nothing will be visible. Just personal details visible. Re installing several times didn’t solve the issue! ### 1/5 — Payroll section is not working *2023-12-23, version 7.0* Tried multiple times after login.,Payroll page is not working ### 1/5 — Payroll Tab Not working *2023-03-19, version 6.7.2* What’s the point of the app if the payroll tab is only not working, been more than a month and still this has not been fixed ### 1/5 — Its become useless now *2023-02-27, version 6.7.2* The payroll tab is not at all working, without that this app is nothing. ### 1/5 — The company does not care about tax payers *2023-01-06, version 6.7.2* At last moment they declared that HRA rent receipts will be only accepted from work location in HCM portal when everyone is practically working from home. Shame. ### 1/5 — Very Poor Platform - Worst One Used. *2022-03-14, version 6.6* Excelity ESS is a product which has only cons and no good points to think of. Some of the biggest shortcomings are: 1.) Very poor, indeed not User support available. There is a bot available at the login page which is good for nothing. 2.) No user feedback/rectification mechanism - once any submission is done the BackOffice team rejects the submissions at will with no mechanism to rectify the initial submission. Futile time wasting rework for very trivial items too. 3.) The user session management is highly pathetic and the session refreshes upon refreshing the page(once logged in, even after an hour of in activity). 4.) The system takes 1-2 months after the start of the Financial Year to open the portal for submissions and lags too much behind in rolling out new government rules for IT(deduction and declaration both). 5.) No improvement/ change to the first generation UI design since years which requires the users to jump between sections to perform similar tasks. All in all, an avoidable platform if your’s is an employee centric organisation which doesn’t want the employees to have the payroll system as a reason for frustration :) Really poor ! ### 1/5 — Session expired *2022-02-09, version 6.6* Login session expired on each login attempt, it’s annoying if we retry because it giving same error. ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2017-10-13, version 1.7* Really nice and simple to use ### 5/5 — Great ess app *2017-09-12, version 1.7* Clean ess app. Nice leave view. Marking attendance and pays lips. Good work mobile team ### 4/5 — Supportive app *2020-05-13, version 3.6* Best business app and easy to use....👍🏻excelity ### 3/5 — Need SSO login enabled *2020-08-18, version 4.0* App looks good for checking monthly payments, however this need SSO login enabled, after recent upgrade i am not able to login as I do not see SSO login enabled. ### 3/5 — Good app... *2018-05-04, version 1.9.6* Need some minor improvements such as pin login, very hard to sign-in everytime by giving mobile and password. Need some basic UI improvement ### 3/5 — !!! *2018-05-04, version 1.9.6* Always session time out error! ### 2/5 — Error *2024-09-03, version 7.3* Always have some issue with the app. While trying log in it shows error…something went wrong… ### 2/5 — Password re-set issue *2020-07-27, version 3.9* Password is not getting reset. There are 2 different error coming 1 error - unable to process data 2 error - password is same as last 3 password and if I try my last 3 password it says invalid password ### 2/5 — Not able to view PF *2019-10-04, version 2.8* I have updated app but still no options to view PF ### 2/5 — Fingerprint not available in the App *2019-07-13, version 2.5* Excelity Latest update mentioned that fingerprint & Face ID available in the App, but it’s not available. Please check... --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*