# Excellus BCBS

> Mobile access to Excellus BlueCross BlueShield health plan information and services. (iPhone/iPad app by Excellus Health Plan, Inc..)

- Source: https://appshunter.io/ios/app/excellus-bcbs/id1267673634 (this page in markdown: same URL + `.md`)
- Developer: [Excellus Health Plan, Inc.](https://appshunter.io/developer/1267673633)
- Category: Health & Fitness, Utilities
- Price: Free
- Rating: 4.50/5 from 1,766 App Store ratings · 98 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 42 MB
- Languages: American English
- Released: 2017-10-30
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/excellus-bcbs/id1267673634/reviews.md

## What is Excellus BCBS?

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved.

Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go. 

You will have instant and convenient access to:

- View and Order Member Card(s)
- Track Deductibles and Out-of-Pocket Spending*
- Check Coverage
- Find a Doctor, Urgent Care or Hospital
- Go Paperless
- View and Filter Claims

*Please note that spending charts are only applicable for High Deductible health plan members.

## Key features

- View and order member cards
- Track deductibles and out-of-pocket spending
- Check coverage details
- Find doctors, urgent care, and hospitals
- Go paperless
- View and filter claims

## What do users think of Excellus BCBS?

Overall sentiment: negative

**Pros**

- 📱 Easy to navigate
- 🔍 Helpful information display
- 🤳 Apple Wallet support

**Cons**

- 🔒 Difficult login/registration process
- 🐛 Frequent crashes and glitches
- 💳 Inability to make payments
- 🔍 Inaccurate or missing information
- 🔍 Poor search functionality

**Commonly reported bugs**

- Login verification code not received
- Member card information not loading
- Keyboard blocking UI elements
- Incompatibility with newer devices

**Most requested features**

- Itemized billing information
- Improved dental coverage visibility
- Seamless login and account management

## Recent user reviews (10 of 98)

All indexed reviews: https://appshunter.io/ios/app/excellus-bcbs/id1267673634/reviews.md

### 5/5 — Service at Excellus BCBS

*2026-07-30, version 2.36.0*

The medical plans are great and there’s a good selection, I’ve been a customer for more than 2 decades and I am pleased.

### 5/5 — Service

*2026-07-30, version 2.36.0*

Great Insurance

### 1/5 — Still the worst I T ever

*2026-05-17, version 2.35.0*

Can't make a payment online on the phone and can't make a payment on the app without signing in. At least you're consistently bad.

### 1/5 — App

*2026-05-12, version 2.35.0*

To confusing

### 1/5 — This insurance sucks

*2026-04-20, version 2.35.0*

This insurance you guys are just a bunch of bloody thieves

### 1/5 — Worst App on my phone

*2026-04-14, version 2.35.0*

At least half the time I try to log on I sit there watching the wheel go round and round indefinitely. That’s if the login icon even responds when you touch it.

### 1/5 — Still utter garbage app

*2026-04-04, version 2.34.0*

For no apparent, or fixable, reason, this garbage piece of junk app now no longer accepts either my wife’s or my log-in information. Doesn’t allow a reset of anything despite us having all our subscriber information. 

Why would we want to log in and check our claims and coverage anyway?! We are now forced to call Excellus and wade through their equally trashy phone system to talk to some moron. 

App works no better than their health plans.

### 1/5 — Very difficult to use

*2026-03-08, version 2.34.0*

The app is good at telling you about what your coverages are and about the claims you have but there is no way to do a search for the information I need.  For example, I want to renew a prescription…I can’t find how to do that or where to go to do so.

### 5/5 — Prescriptions

*2026-01-08, version 2.34.0*

Very difficult to locate prescription coverage

### 1/5 — Terrible update

*2026-01-08, version 2.34.0*

After this last update, app won’t open at all!

## Frequently asked questions about Excellus BCBS

### What can I do with the Excellus BCBS app?

The app allows Excellus BlueCross BlueShield members to log in and access their health plan information on-the-go. You can view and order member cards, track deductibles and out-of-pocket spending, check your coverage, find doctors or hospitals, go paperless, and view or filter your claims.

### Is the Excellus BCBS app free to use?

Yes, the app is free to download and use for all Excellus BlueCross BlueShield members. There are no in-app purchases or subscription fees associated with accessing your health plan information through the app.

### Who is the target audience for this app?

This app is designed for individuals who are members of Excellus BlueCross BlueShield. It provides them with a convenient way to manage their health insurance details and access healthcare services directly from their mobile devices.

### How do I find a doctor using the app?

The app features a 'Find a Doctor, Urgent Care or Hospital' function. By using this feature, you can easily search for healthcare providers within your network, helping you locate the care you need conveniently.

### What information can I track regarding my spending?

You can track your deductibles and out-of-pocket spending through the app. Please note that the spending charts are specifically applicable for members enrolled in High Deductible health plans.

## Version history (last 5 releases)

### 2.36.1 — 2026-08-17

Minor enhancements and bug fixes.

### 2.36.0 — 2026-07-16

Minor enhancements and bug fixes.

### 2.35.0 — 2026-04-13

Minor enhancements and bug fixes.

### 2.34.0 — 2025-12-30

Users with dental plans only (no medical) may now use the app.
Minor enhancements and bug fixes.

### 2.33.0 — 2025-11-13

Minor enhancements and bug fixes.

## Apps similar to Excellus BCBS

| App | Rating | Price | Category |
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| [LBS Health Spending App](https://appshunter.io/ios/app/lbs-health-spending-app/id431192499) | 1.2 (30) | Free | Health & Fitness |
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## More apps by Excellus Health Plan, Inc.

- [Univera Healthcare](https://appshunter.io/ios/app/univera-healthcare/id1286826974)

All apps by Excellus Health Plan, Inc.: https://appshunter.io/developer/1267673633

## Related topics

[excellus bcbs](https://appshunter.io/ios/topics/excellus-bcbs) · [excellus](https://appshunter.io/ios/topics/excellus) · [excellus medicare](https://appshunter.io/ios/topics/excellus-medicare) · [excellus blue cross blue shield](https://appshunter.io/ios/topics/excellus-blue-cross-blue-shield) · [excellus blue cross](https://appshunter.io/ios/topics/excellus-blue-cross) · [bcbs illinois](https://appshunter.io/ios/topics/bcbs-illinois)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*