# Exchange Bank Mobile Banking — user reviews > 395 indexed App Store user reviews of Exchange Bank Mobile Banking by Exchange Bank Mobile, rated 4.50/5 from 2,810 ratings. - Source: https://appshunter.io/ios/app/exchange-bank-mobile-banking/id573236022/reviews - App overview in markdown: https://appshunter.io/ios/app/exchange-bank-mobile-banking/id573236022.md - Rating breakdown: 5★ 2,128 · 4★ 332 · 3★ 95 · 2★ 74 · 1★ 181 ## What do users think of Exchange Bank Mobile Banking? Overall sentiment: positive **Pros** - 👍 Excellent service - 🚀 Easy to use - 🚀 Convenient - 🚀 Smooth and intuitive - 👍 Great app - 👍 Love the bank - 🚀 Simple and straightforward - 👍 Reliable - 🚀 Useful features **Cons** - 🐛 Glitches and bugs - 🔍 Confusing layout and navigation - 🔍 Difficult to use bill pay - 🐛 Inconsistent performance - 🔍 Missing features from previous version **Commonly reported bugs** - Mobile deposit issues - Login and authentication problems - Crashes and freezes - Delayed transaction updates **Most requested features** - Improve bill pay functionality - Add more customization options - Enhance mobile deposit process - Provide more detailed transaction history - Integrate with external accounts and services ## Newest reviews (18 of 395) ### 5/5 — Great *2026-08-12, version 10.0.260500* Great app ### 5/5 — Excellent App *2026-08-12, version 10.0.260500* The App is easy to use, loads well, and provides ready access from almost any location. ### 5/5 — Linda Garth *2026-08-12, version 10.0.260500* The system works really well. Very handy! So far I am very happy with it ### 5/5 — Saves me so much time *2026-08-11, version 10.0.260500* I wish I had downloaded the app years ago. It is my most used app. No more rushing to the bank for deposits. ### 5/5 — Time Saver *2026-08-07, version 10.0.260500* This app is super convenient and user friendly. ### 5/5 — Great App! *2026-08-07, version 10.0.260500* Easy to use and convenient! ### 3/5 — New app format *2026-08-07, version 10.0.260500* Not loving the new format. No need for that big font. ### 5/5 — Easy to use *2026-08-07, version 10.0.260500* The app is easy to use, from checking my balance to transferring funds. Exchange has been my bank for over 50 years! ### 5/5 — Smooth *2026-08-06, version 10.0.260500* Easy to maneuver ### 5/5 — Exchange Bank Mobile *2026-08-05, version 10.0.260500* This app is so great for what I need. It’s always current and working. Plus customer service is fantastic. I’ve banked with Exchange Bank for almost 30 years. ### 5/5 — I wish I would’ve done this sooner *2026-08-04, version 10.0.260500* Love the app for my phone. Very easy to use. Just took a few minutes to set up. I wish I would’ve done this sooner. ### 5/5 — Great app *2026-08-04, version 10.0.260500* Super convenient and easy to use ### 5/5 — Mobile deposit app *2026-08-03, version 10.0.260500* Overall quite convenient! Every once in a while a deposit does not go through. But I think it’s service issue Wi-Fi 👍🏼 ### 5/5 — Muy buena *2026-08-02, version 10.0.260500* Funciona muy bien Gracias ### 5/5 — EBMB *2026-08-01, version 10.0.260500* Mob APP ### 4/5 — Dchef333 *2026-08-01, version 10.0.260500* I’m completely dependent upon it so keep up the good work! ### 5/5 — The Best *2026-08-01, version 10.0.260500* I love Exchange Bank and this App makes it even easier to love. The best service ever. So easy to pay bills. Thank You! ### 5/5 — Its even better as you get to know it. *2026-08-01, version 10.0.260500* I’m pleased with the ease with which I can get all kinds of individual totals. The same information now provides more sub-sets. I’m still having problems using some of your options because I can’t figure out how to use them. Are there instructions somewhere? Well, I’ve figured things out and love the ability to deposit by way of my computer. The more I learn the better it gets. Still loving all it offers. ## Most critical reviews (10 lowest-rated) ### 1/5 — Too many changes *2026-08-03, version 10.0.260500* Quit updating the ui of the app so frequently its annoying. There was nothing wrong with the last iteration and you keep making it worse. ### 1/5 — Bad experience with app and card *2026-08-03, version 10.0.260500* My login info always gets deleted, always having problems with my card as well ### 1/5 — Transfers *2026-06-06, version 10.0.251200* No external transfers from a business account? I will be changing banks shortly. ### 1/5 — Worst banking app. *2026-03-28, version 10.0.251200* Always glitching out. ### 1/5 — Never works *2026-03-16, version 10.0.251200* This app is horrible but is super slow and unfriendly. Everytime you do a large deposit you have to pick an account which all mine are Going in the same and each check takes awhile. I have used other banks and they are much better ### 1/5 — Not good *2026-02-17, version 10.0.251000* Can’t see my accounts. I called and nothing has happened ### 1/5 — Sucks *2026-01-27, version 10.0.251000* Sucks ### 1/5 — Sign on often does not work! *2025-12-30, version 10.0.251000* The intermittent access is very frustrating! The staff at our local branch are wonderful the remote access is not! ### 1/5 — Needs improvement *2025-11-23, version 10.0.250600* Every time I use this app it’s a nightmare. It never lets me deposit money. I have to call almost every time. ### 1/5 — Debit card online abilities *2025-10-04, version 10.0.250600* please create an option to turn on or off your debit card. And an option to order a new debit card through the mobile app. ## Most praised reviews (10 highest-rated) ### 5/5 — Has never failed me! *2026-08-16, version 10.0.260500* The title says it all! I’m 70, easy to use, hasn’t failed once! ### 5/5 — Rate APP *2026-08-15, version 10.0.260500* Like everything in life, it takes getting used to. Changes haven’t been to drastic that I have been able to muddle through. ### 5/5 — Es por lejos el mejor del condado de Sonoma! *2026-08-15, version 10.0.260500* Espero extiendan más sucursales ### 5/5 — Very intuitive! *2026-08-15, version 10.0.260500* Graphics are aesthetically pleasing - simple and clear. The app flows well and has yet to confuse me! ### 5/5 — Excellent *2026-08-14, version 10.0.260500* Terrific App, it always works. ### 5/5 — Exchange bank *2026-08-14, version 10.0.260500* They have great keeping track of your banking mobile and keeping your money safe ### 5/5 — Review *2026-08-14, version 10.0.260500* Easy to use E.B. App. I give it 5 stars. ### 5/5 — Excellent *2026-08-13, version 10.0.260500* This app provides everything you need to determine your banking issues. No worries. ### 5/5 — Perfect for me! *2026-08-13, version 10.0.260500* I find the Exchange Bank app easy to use and everything I need. I’ve seen upgrades throughout the years to make customer service the number 1 priority. ### 5/5 — Works Perfect *2026-08-12, version 10.0.260500* Use the Ap all the time!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*