# ExeFix — user reviews > 23 indexed App Store user reviews of ExeFix by Exetel Pty Ltd, rated 3.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/exefix/id1545150299/reviews - App overview in markdown: https://appshunter.io/ios/app/exefix/id1545150299.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (9 of 23) ### 1/5 — Useless *2024-02-17, version 25.0.0* Scanned my network, told it was poor and that network quality was bad outside home, but doesn’t tell me how to fix it ### 1/5 — Hilarious *2023-12-31, version 25.0.0* My connection is patchy, so i tried exefix, which just stayed on the connecting page for hours while i watched a movie hotspotting off my mobile phone, then said to follow agent’s instructions. There was no agent. Or instructions. Hilarious, and a bit ridiculous. ### 1/5 — Useless app *2023-07-28, version 25.0.0* Don’t even bother, kept exiting when I tried to run the check on modem and network. I ended still have to call the support ### 1/5 — Actually useless *2023-02-27, version 25.0.0* Doesn’t fix anything. I don’t need an app to tell me that my internet is broken. I am well and truly aware already. ### 1/5 — No help *2022-08-01, version 22.03.15* Tells you that your internet isn’t working 😅 gee thanks. ### 1/5 — Only helpful (maybe) for support team *2022-05-18, version 22.03.15* Downloaded and install the app, as I was expecting a resultant analysis of my network, like a wifi analyser, etc. It scanned my network and gave me an all good screen with no details and nothing else !! ### 1/5 — Doesn’t support ZTE H1600 *2022-03-03, version 21.09.16* It says detected non-exetel modem in fact it was delivered to me from exetel. That’s their latest modem H1600. This app needs to be updated to support it. ### 1/5 — Pointless *2022-01-25, version 21.09.16* Scans the network tells me it’s slow. That much I knew already. SMH ### 1/5 — Network scans don’t work *2021-06-09, version 21.03.09* Regardless of whether i’m connected to the internet or not it will not scan my network, nor will it match me with an agent. ## Most critical reviews (10 lowest-rated) ### 1/5 — Red button with no wires *2025-09-29, version 26.6.0* This app is like a red button on a factory wall not connected to anything. Keeps unhappy users busy pressing a button that doesn’t fix anything. If you need help, ring them. ### 1/5 — Dreadfully woeful *2025-04-23, version 26.1.0* Latency issues so used this to ‘find the fix’ but it goes nowhere & it’s obviously just set up as a delay/marketing tool with no ‘actual’ fix gateway. Eg, single household with a 50plan. Had ‘only’ the Apple TV on, ran test, advised that the 2 day latency issue was the bandwidth of ‘deviceS’ connected. Ah no… ran an independent speedtest and ping was 157 with critical latency issues. This app is a wrought. Take it down. ### 1/5 — Not helpful. *2025-04-10, version 26.1.0* As others have said, this app doesn’t give you (the user) any info about the results. Not helpful. ### 1/5 — No help at all *2025-03-28, version 26.1.0* It fixes nothing ### 1/5 — Useless app *2025-03-06, version 26.1.0* This app is quite useless. Website troubleshoot suggest to download app to assist with connection problem - for app to scan and just confirms we have a problem. Literally wasted 15 mins of my life for absolutely nothing. Sack the one that came up with this app. ### 1/5 — Quite useless *2025-02-10, version 26.1.0* Expected it to help diagnose the upload speed which is already terrible in Australia. I get 38 upload bout should be getting closer to 50up. Suppose I will need to speak to a human. Deleting this app ### 1/5 — Waste of time *2024-12-02, version 26.0.5* It scans the network but provides no results or data. I don't understand what the point is. It told me to use an Exetel router but where are the results of the scan that led to this diagnosis? ### 1/5 — Pointless and maddening *2024-08-21, version 26.0.0* Explain to me what the point is. You run it’s little instructions, dutifully stand next to your router and it tells me my internet is down. Thanks, genius. It gives me a button to return to the start and does nothing about it. A cruel joke to be sure. ### 1/5 — 100% Useless *2024-04-22, version 25.0.0* The app should support users while customer service call doesn’t available but this app has done nothing. Trash. Fully fake app. Cannot do anything for real. I don't know why it’s exist. 100% useless ### 1/5 — Just doesnt work *2024-04-04, version 25.0.0* It said the connection was excellent even though the red light is flashing and we have no internet. ## Most praised reviews (4 highest-rated) ### 5/5 — Worked *2023-11-08, version 25.0.0* Worked flawlessly for me ### 5/5 — 5 Stars *2021-06-30* Worth It ✌🏽 ### 2/5 — Simple *2023-09-03, version 25.0.0* Scanned my network and said connection not strong outside home and using a non supplied Exetel modem - fairly useless diagnosis ### 2/5 — Not sure it’s useful *2022-01-15, version 21.09.16* It scanned the network and told us our neighbour’s network may be interfering with ours. Recommend that we change the channel we were using and gave us a link to click on that went nowhere. Basically useless. We’ll just continue to call support each time we experience slow speeds. Deleting the app now. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*