# EXi - Exercise Prescription — user reviews > 25 indexed App Store user reviews of EXi by IPRESCRIBE EXERCISE DIGITAL LTD, rated 3.00/5 from 8 ratings. - Source: https://appshunter.io/ios/app/exi-exercise-prescription/id1156093317/reviews - App overview in markdown: https://appshunter.io/ios/app/exi-exercise-prescription/id1156093317.md - Rating breakdown: 5★ 2 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 3 ## Newest reviews (5 of 25) ### 3/5 — It could be so much more *2024-03-25* The app synchs with the Iwatch so that some metrics are recorded automatically which is great It’s also useful to see your readings over time I’ve been using the app for at least 6months and was hoping that after a period of time it would increase my target steps or exercise minutes but it hasn’t I was already pretty active before using it so am disappointed that I am not offered any challenge for improvement Recently the app has been updated to collect data on blood glucose levels but unless diabetic most people wouldn’t have the tools to capture this I find the graphs are not intuitive or easy to understand **Developer response:** Hi there, thank you so much for your very informative review. Your feedback is very much appreciated. At the moment, EXI is designed to work to increase your activity level over the initial 3 months or so, to bring our users to the recommended weekly levels of physical activity. We will be working on making the prescription more adaptive, especially for folks who are more active, so your experience is very valuable in informing this work! Thanks again for taking the time to review. If you would like to leave more detailed feedback about your experiences using EXI and especially around the graphs, please email info@exi.life - Sarah, EXI ### 3/5 — It stopped working *2024-03-08* On this last upgrade 5/3/24 it stopped working! Main app image but it would not got into the main app . :-( **Developer response:** Hi there, thanks so much for your review. I'm so sorry to hear that your EXI app isn't opening. Please could you try deleting and re-installing the app. If that doesn't work for you. please contact info@exi.life so that we can investigate your account and get your EXI app working for you. Thanks so much - Sarah, EXI ### 3/5 — Handy app *2023-09-12* It’s great for when you haven’t got a lot of time and can fit in a 15 or 30 minute class into your day, however as I suffer with my back it started me on low intensity but now I’m on a moderate intensity which is fine but I find it very disheartening when I’ve tried my best, done a class only to be told at the end of it I’m not working hard enough, I do as much as can physically manage **Developer response:** Hi there, thanks so much for your review! I'm glad to that you are getting benefit from the exercise videos, but so sorry to hear you are feeling disheartened due to the heart rate and exertion tracking at the end. Please do email info@exi.life, I'd love to have a chat about different options to keep you active but not getting disheartened! Sarah - EXI ### 3/5 — Pros and cons *2021-09-28, version 3.1.0* I like the App and the work outs but if I pause a work out or get an incoming message during a workout once I am done with the workout it shows 0 minutes and I don’t get credit for completing. Also if you do 2 workouts to get the total. Minutes the App does not combine the times. You only get credit for one. **Developer response:** Hi, Thank you for using EXi and for taking the time to give your feedback. Glad you like the the app and the workouts. We have had some issues syncing the workouts in some cases. We have completed some fixes around these issues and are releasing a new version of the app (3.1.1) in the next couple of days. It would be great if you could have a look again when the new release is out and see if you are still having the same problems which I agree would be very frustrating. If there are still issues, I would really appreciate if you had the time to send a quick email to me at info@exi.life, letting me know about the issues, so we can fully understand and investigate. We really appreciate feedback so we can improve the experience for everyone using the app. Thanks, Lewis - EXi ### 3/5 — Good for most people *2020-04-23* I really love the idea of this app, however, with it being for chronic illness I felt sad to find that it starts much too challenging for me. I feel it should give the option to set your own starting point. I was looking forward to using the app for motivation but I can’t really use it. I’ll just have to motivate myself for now :) a 6 minute walk or 4000 steps might sound like not much walking, but for a lot of people with chronic illness, that is actually a huge achievement to aim towards & to look forward to. A lot of us can only walk a few steps upon starting. That one change could make this app So Much Better & much more helpful for so many sick people. Thank you Claire x **Developer response:** Hi Claire, Many thanks for downloading iPrescribe Exercise and thanks for the feedback. The App is designed to be useful for people with a chronic illness so I'm sorry you haven't found it fully helpful. I could make the following suggestions; - We have just this minute added a very low intensity interval video (Interval Training 1) with 30 second of work interspersed with 20 seconds rest periods. This may be helpful. - You don't need to complete all your prescription in one go. In fact we actually encourage people to do multiple small sessions a day with rests in between and this can often help if you have a chronic illness. - If you are struggling to make the full prescription in a day, then just do what you can manage and use that as a starting point to gradually build. Thanks for your review and if you'd like to, we would love to hear in more detail about how we can improve the experience. We are currently actively developing the App and would love as much feedback and ideas from users. You can email me at info@iprescribex.com if you would like. Lewis ## Most critical reviews (10 lowest-rated) ### 1/5 — Need to have an Apple Watch to accurately track your exercise *2024-04-30* I’ve been told by my diet provider to down load and use this app but it will only sync with an Apple Watch **Developer response:** Hi there, Sorry for the late reply! EXI does have an Apple Watch app, but we also sync with Fitbit as well as Apple Health on your phone. While the EXI experience is best with a wearable device, it's not obligatory. Please could you contact info@exi.life for more information? Thanks, Sarah - EXI ### 1/5 — Rubbish app doesn’t work *2024-04-12* Rubbish don’t bother **Developer response:** Hi there, Thank you very much for your updated review. I have a feeling you may have tried to create a new EXI account recently, but you appear to have been signed up since 2020 which may be causing you issues. Please email info@exi.life and I'll do my best to get you up and running with a new account. Thank you, Sarah - EXI ### 1/5 — Won’t run since update 23-Mar *2024-03-27* App freezes when started never gets off start up image. Deleted app from phone and reinstalled… now ok. **Developer response:** Hi Tudorking, thanks so much for updating your review. I'm glad that you were able to get back onto the app! Thanks again, Sarah - EXI ### 1/5 — App Doesn’t Work *2022-11-03, version 3.2.0* Can no longer login after new update. I just get an error message when I click to put in my credentials. **Developer response:** Hello Miranda, Please contact us directly on info@exi.life so that we can resolve your login issue, regards EXI Team ### 1/5 — Poor *2022-08-15* Despite the app saying otherwise, it doesn’t monitor and track my activity in the background. It took me several attempts before the spp eventually recorded the 6 minute walk. I have checked my iPhone Exi app settings with the settings on an iPhone which does monitor and record background activity, and as far as we can tell, our settings and setup are identical. Around a week ago I emailed Exi requesting support, and have received no reply whatsoever. Not impressed. **Developer response:** Thank you for your feedback. We are sorry to hear you have been facing this issue. If possible could you email us directly at info@exi.life as we would love to discuss some of the issues raised further with you. ### 1/5 — Shockingly bad *2022-08-10* Data entry fields that do not accept data, sliders that don’t allow manual entry of full lb or kg, only strange decimal points related to equivalent BMI. BMI only shown to zero dp so you go weeks without seeing any progress. Consistent “an error occurred” messages when trying to submit readings and no clue given how to fix it. And to top it all off, the App crashes at a moment’s notice. I’m guessing that the NHS pays you for registrations on it. No sensible person in their right mind would give you 10p for it. Give the taxpayers their money back. And Mr Development manager, if you run this bunch of clowns doing your coding, sack the lot now. **Developer response:** Thank you for your feedback. We are sorry to hear you have been facing this issue. We deeply respect your advice, and we will try to combine your feedback with our developments pending, in order to provide better products. If possible could you email us directly at info@exi.life as we would love to discuss this further with you. ### 1/5 — This app is broken *2022-02-28, version 3.1.4* The activities get tracked on the wrong days. There is no notification reminder to exercise. The GPS will error during walks, but the app won’t tell you until after you finish walking that nothing was recorded. The UI is poorly organized. The exercises are meant for a phone but have no audio instructions, which makes no sense. **Developer response:** Hi Floyd, thanks for your review and suggesting that we add notification reminders to exercise - we shall be looking into adding those. I have raised the GPS errors for recording outdoor activities to our tech team, who shall be looking into it further. We apologise for any inconvenience caused. With regards to the audio instructions, these should be in place for all Home Workout videos. We are sorry to hear that some activities have been tracked on the wrong days. Could you please send us an email to info@exi.life if this is a recurring problem, so that we can better understand how we can help solve that error? Thanks, Athena - EXi ### 2/5 — Complicated *2024-07-16* I do not have an Apple Watch ,so find it nearly impossible to fill in all the stats that are required,would be good for a younger person though **Developer response:** Hello and thank you for your review. I'd be very happy to work with you to see if we can help you to use EXI if you'd like! Please email info@exi.life. While we do have an Apple Watch App, we also work with Fitbit and can connect to other wearable devices via Apple Health. Thanks, Sarah - EXI ### 2/5 — Frustrating to use *2022-03-01* Lots of good ideas and features but so frustrating to use. This was my second time - I gave up on it about six months ago because it was so clunky but I hoped the bugs might have been fixed. But like last time, different screens don’t update in sync with each other, so every other bit of the app knows I’m on week 2 except the Progress screen, which still insists that I’m on week one and therefore won’t let me log exercise for yesterday or today. Pity, because on everything else it’s pretty good, but this makes it unusable. **Developer response:** Hi Saritasinpelo, thanks for the review and sorry to hear that you are still experiencing issues with using the app. My suggestion would be to try swiping away the app (closing it fully) and then relaunching it. Thanks again and I would love to hear if you had any follow up questions or comments at info@exi.life. Regards, Athena - EXi. ### 3/5 — Often will not open when trying to measure a walk *2024-09-18* This app is very unpredictable at recording esp when trying to initiate it to measure a 6 minute walk. Also Why does the weight have to be in pounds and the waist measurement in inches?! ## Most praised reviews (10 highest-rated) ### 5/5 — EXI app *2024-04-18* Really helpful app & helped me to keep going and walking with a 17 kg weight loss. I do not use the apps to the fullest but they look good and structured **Developer response:** Thanks so much for your updated review. I'm delighted that you've been getting benefit from EXI! Thank you - Sarah ### 5/5 — Making progress *2024-03-18* App keeps getting better and so do I. Keep up the good work. **Developer response:** Thanks Henry! ### 5/5 — Focused *2024-03-16* This app I have to say makes me walk more. **Developer response:** Thanks so much for your lovely review. I'm so glad you're walking more! Sarah, EXI ### 5/5 — EXI App not working *2022-11-29* This EXI App worked great when installed but since IPhone was upgraded to new upgrade the app opens and closes on its own, can’t even send support any questions before the app closes. Have shut down phone & restarted, have deleted app and reinstalled to no effect Was a great app when 1st installed now it’s useless Alan Morris. Saying that a new update has resolved the problem so far **Developer response:** Hi Alan, Thank you so much for your review. I am glad that the latest version of EXI has resolved your problem - we have been working hard lately to fix bugs with the app. If you'd like us to investigate further, please email me directly at info@exi.life and I'll follow up with you directly. Sarah - EXI ### 5/5 — Can’t open the app *2022-11-18* I find this app invaluable. I have been using it until recently. I can’t open this app although I keep getting messages to continue with the programme. Please can you help set it up again. Thank You **Developer response:** Hi there, Thank you so much for getting in touch with your issue. I'm sorry that the app isn't working for you. Please could you email us at info@exi.life and we will take a look and try to get you up and running again. Sarah - EXI ### 5/5 — Motivational Guide with monitoring *2022-02-16* I am very pleased with the Exi App. It monitors my activity and suggests activity programme guidance consistent with my level of capability. The App can be configured to link your performance data back to your health care professional which is a significant benefit of using the Exi App **Developer response:** Hi. Thanks so much for your review and really glad that you are enjoying using the app to improve fitness. Athena - EXi ### 5/5 — Exercise routine easy to follow *2021-02-13* This exercise video well suited my needs to exercise at home following the lockdown closure of my gym. There is a choice of programmes to follow with different types of exercises, suitable for all ages and levels of fitness and I was able to progress through different levels as I became fitter. The instructions were clear and easy to follow. Would definitely recommend. **Developer response:** Hi. Thanks so much for your review and really glad that you are enjoying the App and improving fitness. Lewis - EXi. ### 5/5 — New motivation for me-during the Covid pandemic whilst I work and shield from home. *2021-02-03* I have been shielding since March 2020 and working from home. My routine is different from prior to Covid 19 and I no longer drive to work or move around the workplace doing my job. It is very easy to shut the door at home in an attempt to avoid family distractions whilst I tap away on the keyboard. You suddenly realise you have sat at your desk without moving for over an hour. The EXi app has helped me be much more determined to plan a morning walk and something at lunchtime. I have had to estimate my heart rate and I was useless at recording it accurately. Even so the perceived exertion scale the app uses has allowed me to realise I wasn't burning enough calories to lose any weight but I do know I have been active. It gives you clear feedback of what you have done day after day, week after week. A very simplistic reward comes up telling me whether I have achieved a bronze, silver or gold star for my efforts that week - just a message to say well done. That's all I should need really because I am doing it for me and not anyone else. So the EXi app is good motivator... it is like a conscience on your shoulder. Thanks Arti for being there **Developer response:** Hi, Thank you very much for the review and really glad you like using EXi. I'll also pass on to Arti who is brilliant with her support. Any questions or comments in the future, do let us know. Thanks! Lewis - EXi. ### 5/5 — Wonderful *2016-10-15, version 1.1* During a sports injury we often avoid all the exercises but this app has shown better ways to deal with such situations. This is truly an amazing app. Though it is in its initial stages but let’s hope that it will have more and more situations and exercises over time. I recommend to all athletes as well as the public. ### 4/5 — First... I love that this app exist! *2022-05-20, version 3.1.5* Okay, just started using this app. Had some issues loading the video at first. After it successfully loaded and I did the workout - which was great - it had logged it 4 times. Evidently, my failed attempts at playing it were logged. I didn't see a way to remove them. Watching on the small screen is tough. I wish we could stream to TV. Thanks for creating something that is needed! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*