# Exos — user reviews > 25 indexed App Store user reviews of Exos by Athletes’ Performance Inc., rated 4.80/5 from 524 ratings. - Source: https://appshunter.io/ios/app/exos/id1570526785/reviews - App overview in markdown: https://appshunter.io/ios/app/exos/id1570526785.md - Rating breakdown: 5★ 474 · 4★ 27 · 3★ 4 · 2★ 3 · 1★ 16 ## What do users think of Exos? Overall sentiment: mixed **Pros** - 👍 Great coaching and personalized plans - 💪 Effective for habit change and health improvement - ✨ High-quality live classes and unique experiences - 🎯 Keeps users motivated with varied workout options - 🧘 Holistic approach to well-being - 🚀 Smooth experience on iOS - ✅ Easy to track health status and book appointments **Cons** - 🐛 App frequently freezes or crashes - 👎 Difficult navigation and cumbersome layout - ⏳ Long and frustrating sign-up process - 🔌 Connectivity issues prevent usage - 🔒 Invasive data collection and refusal to delete - 📱 Login problems and device restrictions - 📺 Lack of Chromecast support - 🎚️ Cannot filter classes by equipment **Commonly reported bugs** - App freezes on loading screen - App crashes during startup - Keyboard issues in messaging (cannot hide, send button obscured) - Login problems - App fails to start, requires update - Unable to use app when offline/cloud connection fails - Sign-up process is broken/cumbersome - Refusal to delete account/data - App no longer loads after initial use **Most requested features** - Option to cast videos to TV (Chromecast) - Filter classes by equipment ## Newest reviews (5 of 25) ### 4/5 — EXOS Fit *2023-09-01* Really enjoying this platform, especially the one-on-one coaching. They listen to your needs, struggles, and past disappointments; and they are determined to help you. The only reason I gave it a 4-⭐️rating is because the videos don’t have the option of casting to chrome cast. Would be nice if it gave an option to cast onto a TV. ### 3/5 — Issue with messaging *2022-01-15* Started using this app today and while the consultation with my coach, Aaron, went great, there are problems with the messaging part of the app. When you want to type something to your coach, there is no way to make the keyboard go away once it’s up. And there is no send button on the keyboard, it’s a green arrow in the msg field. Because the keyboard takes up half the screen, you can only type a few lines before that green send arrow disappears behind the keyboard. So you can only type a little at a time and when you’re done, there is no way to get off the keyboard so going back to the Home Screen is impossible unless you close the app and reopen it. Frustrating. Hopefully this gets fixed soon! ### 5/5 — Love My Coach + Gameplan 🙌🏽 *2022-01-06* Each week, my Coach suggests workouts to help me achieve my goals. It feels great to check them off when completed! From movement to mindset, my Gameplan keeps me going and mixes it up so that I do not plateau. **Developer response:** Apologies for the delayed response- We are so happy that you are enjoying the app! Please let us know if there is anything we can assist with at: https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day! ### 5/5 — Great way to stay in shape while WFH *2022-01-06* I really enjoy this app. I’ve used a number of fitness apps, but never one where I actually had a consultation with a coach. My coach Jason was easy to talk to during the consultation and created a personalized plan that works well for me given my busy work/family life and my fitness goals. He’s also easy to reach in the app and quick to respond. ### 5/5 — Looks promising *2021-07-14* I’m excited to try out all this app has to offer. It really looks like they’re approaching fitness and health from a wholistic view and are making sure to hit all the bases of health and fitness. One stop shop! **Developer response:** We are excited to have you apart of the team! Please let us know if we can be of further assistance at: https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day! ## Most critical reviews (10 lowest-rated) ### 1/5 — App No Longer User Friendly *2026-02-10* Ever since the last update the app is difficult to navigate. Booking takes forever and overall the layout is just a hassle to deal with. The app was way better before they changed the booking process and layout. **Developer response:** Thanks for sharing your feedback, EthanTheSeeker. We’re sorry to hear the latest update has made the app harder to navigate, especially when it comes to booking—that’s not the experience we want for you. We’d love to learn more about what you’re seeing so we can better understand whether this is specific to your employer or location, or part of a broader update. If you’re open to it, please reach out to our Customer Support Team at support@teamexos.com with a few details about what’s been most frustrating. Your input helps us continue improving the app. ### 1/5 — BEWARE. Scammy dark patterns to extort your data *2025-12-10* This PoS was supposed to be a “benefit” at my work gym. It started off asking incredibly invasive questions. I couldn’t get through to tell it to delete my data without answering a remarkable amount of very personal questions and then when I told them to delete my account they refused to do so without me giving them even more data! This is absolutely illegal in several jurisdictions. Avoid like the plague. **Developer response:** Hi Ryan - thank you for sharing your feedback. We’re sorry to hear that the registration experience felt uncomfortable, and we understand how important it is to feel confident about how your personal information is handled. The questions asked during setup are intended to help personalize the experience and ensure we can present the most relevant content and the best-fitting coach for each individual. Participation is designed to support a more tailored and effective experience, and we take privacy and data protection seriously across all regions we operate in. If you have questions about how information is used or would like assistance reviewing your account options, our support team is available to help at support@teamexos.com. We appreciate you taking the time to share your perspective. ### 1/5 — Continuously Freezing *2025-02-26* Unable to move around in App, have uninstalled and reinstalled multiple times. Frustrating! Cannot access workouts when able due to freezing issues **Developer response:** We sincerely apologize for the inconvenience you have encountered. We highly value your feedback and are committed to resolving any issues to ensure you can fully enjoy the benefits of our app. There is a known issue that is set to be resolved early next week, but in the meantime you can try turning off your sleep data as a temporary solution. Please feel free to contact our support team at support@teamexos.com if you need any additional assistance. ### 1/5 — Sign up process is awful *2025-02-15* Currently trying to sign up for a yoga class at my gym which unfortunately partnered with Exos and I’m on minute 15 of answering silly questions on the app - won’t allow you to do anything until you answer them all. Really cumbersome process just to see the class schedule at my gym. **Developer response:** We hear you and understand that when you just want to schedule a class, answering onboarding questions can feel like an extra step. Our goal with these questions is to create a more personalized experience that goes beyond just scheduling—our app is designed to help you move better, feel better, and get the most out of your wellness journey. By taking a few moments to complete them, you’re unlocking tools and insights tailored to your needs. That said, we truly appreciate your feedback and will continue working to make the process as seamless as possible! ### 1/5 — Corp Benefit *2025-01-29* EXOS was announced as a corporate benefit at my company. There were several scheduled calls to introduce the app to employees with 103 people on the call from around the world. Or the 103, 3 were successful in getting it to work. Less than a 1% success rate. I was shocked that there wasn’t a dry run before a mass introduction. **Developer response:** We apologize for any inconvenience you may have experienced due to technical issues preventing you from successfully downloading and registering in the Exos App. Thank you for your patience throughout the resolution process and we’re excited for you to gain access to the Exos App and connect with your Exos Coach! If you are still experiencing any issues, please do not hesitate to reach out to us at: support@teamexos.com ### 1/5 — Ridiculously glitchy *2024-05-22* Constant login problems. The newest version fails to start: needs update to a newer version. Login is only available via company-controlled device, the is not provided by the company. Assumed to be a benefit which is a part of the compensation package, but I can’t use it w/o buying an extra phone… **Developer response:** We sincerely apologize for the inconvenience you have encountered. We highly value your feedback and are committed to resolving any issues to ensure you can fully enjoy the benefits of our app. Please feel free to contact our support team at support@teamexos.com, and we will be more than happy to assist you. ### 1/5 — No longer loads *2023-01-20, version 2.2.2* Was able to use the app for 1-2 weeks and now it won’t load past the white EXOS fit screen. Cannot get to login screen or anything else. It just freezes at loading ### 2/5 — Must be connected *2025-05-03* Frustrating that I wasn’t able to use this app on vacation when it couldn’t connect to the cloud. **Developer response:** We sincerely apologize for the inconvenience you have encountered. We would appreciate the opportunity to help resolve the issue you experienced so that you may enjoy the benefits our app offers. Please do not hesitate to reach out to our Customer Support Team at: support@teamexos.com. ### 2/5 — Good but not great *2024-01-30* It has Great coaches, classes and programs, but I can’t cast to a Chromecast to my TV and I can’t filter classes by equipment. Small but important things ### 3/5 — Crashes *2022-03-22* App crashes at beginning, shows a notification “building your recommendation” then crashes, I can’t use the app because won’t stop crashing! I’m using iOS … Any suggestions that how can fix this issue? **Developer response:** Apologies for the delayed response to your post. We would appreciate the opportunity to help resolve the issue you experienced so that you may enjoy the benefits our app offers. Please do not hesitate to reach out to us at: support@teamexos.com. ## Most praised reviews (10 highest-rated) ### 5/5 — Love this app! *2025-09-30, version 2.70.0* This is a great app that has helped me tremendously ### 5/5 — Committed *2025-02-22* This app has revived me and my commitment Coach Isaiah rocks he listens and is there for accountability highly recommend to try it’s worth the effort 😍 **Developer response:** Thank you for the great feedback and sharing your experience in working with Coach Isaiah - you got this! ### 5/5 — Great coaching! *2024-05-14* I was blown away to learn that my exos coach Eric not only helped me with my exercise program and ways to reduce my back pain but he helped me with my sleep and to think more holistically about my wellbeing. Fueling, moving and recovering matter! Thanks Coach! I’ve learned so much! **Developer response:** Hi Mickey GP, thank you for the great feedback and sharing your experience in working with Coach Eric - you got this! ### 5/5 — Love the workout options *2024-01-16* I enjoy the different options which helps keep me motivated! **Developer response:** Hello Jon1234, We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day! ### 5/5 — Smooth experience on IOS *2023-11-01* It’s been easy and convenient to use this fitness app. Easy to track the health status , events, programs and to book the appointment. **Developer response:** We are pleased that you are enjoying the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day! ### 5/5 — Great product! *2023-06-01* Keeping my lower back feeling good using your practices! **Developer response:** We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day! ### 5/5 — “I’ll be back” *2023-05-19* I’ve never been in better shape! The knowledge and training this app provides has given me the right tools to change my habits and improve my health. I’m no Arnold Schwarzenegger but like him I keep coming back. **Developer response:** We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day! ### 5/5 — Gamechanger *2023-05-18, version 2.9.0* This app helped me take my physical (and mental!) health to a whole new level! ### 5/5 — Perfect way to stay in shape *2023-05-08* I have this app as a perk through my workplace, and it rocks! I use it every day to train, strengthen and maintain flexibility. I just pick a class (there are well over 300), click the link, and I’m off. Each class is different, and targets all the major muscle groups. The coaches are great and easy to follow. Highly recommend. **Developer response:** We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://exosdigital.zendesk.com/hc/en-us/requests/new?ticket_form_id=13836393583764! Have a wonderful day! ### 5/5 — Live classes are HIGH QUALITY!!! *2022-12-22* The production, music, and backdrop of these classes are extremely impressive!! The meditation classes (especially the sound healing) is such a unique experience. This app is a must have! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*