# EXP Stream — user reviews

> 72 indexed App Store user reviews of EXP Stream by Armstrong, rated 2.10/5 from 32 ratings.

- Source: https://appshunter.io/ios/app/exp-stream/id1147716327/reviews
- App overview in markdown: https://appshunter.io/ios/app/exp-stream/id1147716327.md
- Rating breakdown: 5★ 6 · 4★ 3 · 3★ 0 · 2★ 2 · 1★ 21

## What do users think of EXP Stream?

Overall sentiment: negative

**Pros**

- 👍 Good app for watching TV
- 👍 User-friendly interface
- 👍 Can manage recordings remotely
- 👍 Works well for some users
- 👍 Good for watching live TV
- 👍 Love being able to watch channels anywhere
- 👍 Perfect as remote and second screen

**Cons**

- 🐛 Frequent playback issues
- 🐛 App crashes often
- 🐛 Constantly reconnecting/reloading
- 🐛 Cannot stream live TV or recorded shows
- 🐛 Login issues
- 🐛 App doesn't work most of the time
- 🐛 Sound cutting out
- 🐛 Cannot connect to cable box
- 🐛 Useless for remote streaming
- 🐛 Poor performance
- 🐛 App doesn't load
- 🐛 Updates make it unusable
- 🐛 New UI is horrible
- 🐛 Downloading recorded shows fails
- 🐛 Error messages frequently
- 🐛 Requires home WiFi for access
- 🐛 Not the same as original app
- 🐛 Cannot set up recordings
- 🐛 Program temporarily unavailable error
- 🐛 App crashes when selecting sports team
- 🐛 App doesn't work on iOS devices
- 🐛 Remote control no longer works
- 🐛 Network connection changed notification

**Commonly reported bugs**

- Playback issues
- App crashes
- Constant reconnecting/reloading
- Cannot stream live TV or recorded shows
- Login issues (sign in required every time, doesn't work on first try)
- App doesn't work half the time
- App goes to web page instead of TiVo
- App crashes when clicking on guide
- Sound cutting out on recordings
- Remote control not working
- Network connection has changed notification
- Cannot stream cable off the app without WiFi
- Downloading recorded shows stops at 34%
- App stops working on iPhone and iPad
- App crashes during loading
- Cannot stream anything anymore
- App doesn't load correctly
- Streaming not supported message
- Records shows not requested
- Loses connection
- Last update made app unusable
- Cannot connect to box even when streaming
- Frequently can't connect and then crashes
- Cannot watch downloaded programs
- Cannot find cable box
- Blank screen with reload option that doesn't work
- Communication error connecting to TiVo service
- Cannot type phone number to login
- Signal isn't strong enough for remote use
- Need to be connected to home WiFi for access
- Cannot activate mobile streaming device
- Cannot connect to server
- Doesn't work as a remote
- App doesn't work after update
- App just keeps saying it's connecting
- App won't activate iOS devices
- Cannot set up recordings
- App crashes when selecting a sports team
- Program Temporarily Unavailable error

**Most requested features**

- Add audio-only option for listening on the go
- Display channel numbers on the main guide grid
- Option to display channel numbers in settings
- Reduce logo size on guide grid and add numbers
- Add On Demand feature
- Support for iPhone X screen

## Newest reviews (18 of 72)

### 2/5 — Would be great if playback issues stopped happening

*2026-02-02, version 4.13.118*

This app has gotten better, although I regularly run into playback issues when trying to watch a particular channel live. I feel like it works about 60% of the time. Much room for improvement still exists!

### 2/5 — Was a good app

*2025-04-23, version 4.12.28*

In April 2025 you came out with a new update that removed all the channel numbers from this App? So what was your plane? For all of us to learn all the networks so we can find the program we want to watch??

Really..  👎

### 1/5 — Petered out

*2024-09-12*

Good app … for a while. Now it is constantly “Reconnecting” so that neither schedule or individual programs can be seen. What started out good is now just aggravating. This app gets worse by the day. I stand by my previous review. The only difference is that when it peters out, the message is “reload” instead of “reconnecting.” It’s useless.

**Developer response:** Hello - Thanks for taking the time to leave a review. If you're still experiencing this message, we'd like to help! Please reach out to us via phone, chat, email, etc. at ArmstrongOneWire.com/contact

### 1/5 — App doesn’t work half the time now

*2024-09-03, version 4.10.28*

App doesn’t work half the time now. It now goes to my wire and shows bill and my wire options. I take the time to log in 6 times and it still goes to web page instead of TiVo.

### 1/5 — Crashes

*2024-08-05, version 4.10.28*

Tried everything the app just crashes when click on guide

### 1/5 — Not the same as EXP app

*2023-11-19, version 4.10.28*

For those of us who have not switched to exp stream we stiyneed the original exp app to manage our recordings etc

### 1/5 — Cannot set up recording

*2023-11-11, version 4.10.28*

Latest version of app, now called EXP Stream, no longer allows me to set up recordings using my cable box. This is the only reason I want to use this now useless app.

### 1/5 — Don’t bother

*2023-10-07, version 4.8.10*

All of Armstrong is garbage and this app is no exception.  When it starts trying to connect to a box, it sits and spins and you cannot stop it without deleting the app.  I can’t wait until a new technology makes this stupid monopoly obsolete.

### 1/5 — Never Works

*2023-08-04, version 4.8.10*

UPDATE 8/3/23:  Almost a year later and this P.O.S. app still won’t allow me to watch live TV or recorded shows on my iPhone or iPad.  Armstrong is useless and has done nothing to try to resolve this issue.  They blame TiVo.  As a paying customer, this is unacceptable.  

Original Post:  I can’t stream live TV or the shows I’ve recorded. This has been on going since Summer. However, I’m still being charged full price for a feature I am unable to access. Support said an update to the app will address my issues. That was months ago and the app still hasn’t been updated. This is pushing me even closer to jumping to T-Mobile for home internet and cutting the cable cord for good.

### 1/5 — Petered out

*2023-04-25*

Good app … for a while. Now it is constantly “Reconnecting” so that neither schedule or individual programs can be seen. What started out good is now just aggravating.

This app gets worse by the day.  I stand by my previous review.  The only difference is that when it peters out, the message is “reload” instead of “reconnecting.”  It’s useless.

**Developer response:** Hello - Thanks for taking the time to leave a review. If you're still experiencing this message, we'd like to help! Please reach out to us via phone, chat, email, etc. at ArmstrongOneWire.com/contact

### 2/5 — Petered out

*2023-02-14, version 4.8.10*

Good app … for a while.  Now it is constantly “Reconnecting” so that neither schedule or individual programs can be seen.  What started out good is now just aggravating.

### 1/5 — Never Works

*2022-12-30, version 4.8.5*

I can’t stream live TV or the shows I’ve recorded. This has been on going since Summer.   However, I’m still being charged full price for a feature I am unable to access.   Support said an update to the app will address my issues.  That was months ago and the app still hasn’t been updated.  This is pushing me even closer to jumping to T-Mobile for home internet and cutting the cable cord for good.

**Developer response:** Hello - 
Thanks for providing this feedback. We're more than happy to help in getting your services working as intended. Please contact us as soon as possible by phone, email or chat: ArmstrongOneWire.com/Contact

### 1/5 — Junk

*2022-09-30, version 4.6.6*

One piece of junk that quit working.

### 1/5 — Doesn’t work

*2022-09-12, version 4.6.6*

Seriously about 95% of the time I try to use this app it doesn’t work.  So frustrating!

### 2/5 — EXP Rarely Works

*2022-09-11, version 4.6.6*

I have had the displeasure of using the EXP app from Armstrong for about a year.  
It rarely works and 9 times out of 10 either will not connect or can not find my box. 
Probably deserves 1 star if not 0 stars but every once in a while it will work. 
Can not and do not recommend.

### 1/5 — No longer works

*2022-07-29, version 4.6.6*

Refuses to connect with TiVo. Yes I tried all the suggestions in the support page.

### 2/5 — Sound still cutting out on iPad

*2022-05-06, version 4.6.6*

Very frustrating

### 3/5 — Meh…

*2022-05-05, version 4.6.6*

Very spotty performance. “Can’t connect” is a frequent message.

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor

*2025-10-25*

Poor, needs completely revamped in all areas

### 1/5 — Doesn’t work

*2025-10-01, version 4.12.28*

Never streams anything. Always an error. Deleted app and reinstalled multiple times. For the price we pay for cable this app should work.

### 1/5 — Worst app there is

*2025-06-18, version 4.12.28*

This app will make you want to break your phone. Pay all this money for Armstrong, and for them to promote this “great app that you can stream anywhere” and it won’t load a single show. 5g LTE and it tells you it cannot stream and to check your network.

### 1/5 — Restore the Channel Numbers!

*2025-04-27, version 4.12.28*

I’m not going to continue to pay over $300 a month to have this app make my life even more difficult especially when it’s supposed to be time to relax and watch some entertainment. Whoever on the development team that thought it was a good idea to remove the Channel Numbers from the main grid guide must be trying to sabotage Armstrong. It simply makes no sense at all. Now we have to comb through the entire grid and take forever to find what was once quick go to channels. It would be unheard of to remove channel numbers from the set top boxes, so why would you decide to do this on the app?
At least give us the option in settings if we want the channel numbers to display or not. I’ll give it one month to incorporate this into the app/change it back or I’ll be canceling everything and taking other customers with me. 
Remember the rule of complaints… for every 1 outspoken complaint - there are 50 or more people that feel the same way but have not verbalized it.. yet. Thank you.

### 1/5 — New but deficient

*2025-04-20, version 4.12.28*

For me, after Armstrong “fixed” the constant Reconnecting feature, I was happy to have a clear, reliable TV Guide-style listing offering a snapshot of what was on and when.  The current change does NOT include the channel numbers nor the designation of SD or HD.  Also, the constantly-on current programs waste usage and cannot be turned off.  Typical — fix one thing and make three others worse!

### 1/5 — App crashes when selecting a sports team

*2024-12-01, version 4.10.28*

Cannot create a OnePass for any sports team. So either record every basketball game or nothing.

### 1/5 — EXP STREAM

*2024-11-30, version 4.10.28*

Maybe a 1

We have been with Armstrong for many years and could not have asked for a better cable service.  But after being told that Exp Stream was the new way to go, we changed. Boy was that a bad move. We can schedule our favorite programs but not it is hit or miss if it records. We receive the error message “Program Temporarily Unavailable” We’re sorry, but this program is temporarily unavailable (channel 111) We are aware of the problem and are working to restore it. Armstrong has been WORKING on this problem for a year and a half(this was told to us by one of our many service call reps. PLEASE FIX IT!

### 1/5 — No longer works

*2024-10-07, version 4.10.28*

For the last few weeks, every time I open the app on my phone it makes me sign in.  And it never seems to works on the first try 😡

### 1/5 — Complete Garbage

*2024-09-29, version 4.10.28*

Crashes instantly on every iOS device I own as soon as I go to the Live Guide. Reinstalled and still crashes years later. No app for Roku. Don’t waste your time with this unprofessional nonsense!

### 1/5 — Horrible

*2024-09-29*

Horrible App!
Nothing worthwhile has been fixed.  It no longer opens.  It simply flashes “Reconnecting” and does NOTHING.  If I want to see the guide or stream a program, I must uninstall the app, go to the store, reinstall the app, and then go through logging in with email and password.  Then, it’s operative for less than a day.  Armstrong should have fixed this by now.

**Developer response:** Hello - Thanks for taking the time to leave a review. If you're still experiencing this message, we'd like to help! Please reach out to us via phone, chat, email, etc. at ArmstrongOneWire.com/contact

## Most praised reviews (10 highest-rated)

### 5/5 — Good app.  Wish it would do audio only when minimized

*2024-04-06, version 4.10.28*

I use on iPad Pro and iPhone10.  
On rare occasions I get the message, can not stream show, but 98% of time, the app works flawless.  That is a win to me.  I use my iPad as my tv when in the garage or basement.

I wish there was an audio only version of the app.  That way I could listen to tv when going for walks, jogging or at the gym.  
When working out at gym, I use the iPhone to log my exercise routine.  There’s no way to stream video and log exercise routine at same time.  EXP Stream sometimes gets confused when jogging because something brushing against the screen.  The ability to stream audio is shown in other apps to include OAN.  

Good app.  Thank you.

### 5/5 — Great app! Just one simple thing needs done.

*2018-09-14, version 1.0.5*

Love the app, very user friendly, have had no problems. One thing I’d love (and I’m sure many others would as well) is to add iPhone X support, this would make the experience even better for all of us. Not to mention it’d be good timing with the new iPhones coming out this year and a lot more people will have a iPhone X screen.

### 5/5 — New user

*2018-04-13, version 1.0.5*

Have just started to use this app. Have found none of the negative comments to be true in my use of this so far. Have been able to watch streaming live TV with only about a 30 second delay from true live while sitting in my doctors office using their Wi-Fi. Finally something that works great for the price that we pay for cable.

### 5/5 — Out of home streaming!!!!!!

*2017-12-21, version 1.0.4*

Work amazing and love being able to watch all my tv channels anywhere!!

### 5/5 — Perfect

*2017-11-02, version 1.0.4*

Great app, do wish I could watch tv without being connected to my home network though.

### 5/5 — App does exactly what it should.

*2017-07-09, version 1.0*

This app is great.  I can set recordings and I can stream or download stuff. What else do you need?  It's not supposed to stream outside your house and why would you use the remote when you actually have a physical remote?

### 5/5 — Perfect

*2017-05-04, version 1.0*

Works well as both remote and another screen to watch my shows

### 4/5 — Channel Guide Grid

*2025-04-29, version 4.12.28*

April 2025 update has certainly made the channel logos on the main guide grid much easier to view now. They were definitely too small to make out with aging eyes, however.. removing the numerical association with the channel only creates a new problem on the same issue.
Ease of use to find the station you want quickly. I would like to see both the number & logo share the same first (or maybe second) rows on the grid. This looks like it’s easily accomplished in the “favorites” section to tick your choices of stations. Both appear there, why not on the main guide? The logos are too large now. Reduce them a little and there would be plenty of space for the numbers as well. Many of us use EXP in tandem with the traditional box units as well. We got those numbers committed to memory as well as which channels are HD. Is there an option in settings or preferences to display the numbers?

### 4/5 — Love it

*2020-07-06, version 4.2.0*

I really like this app a lot... I love that I can check my recordings or set up shows to record from my cell phone or my iPad.... I love that I can watch a show on my iPad while I'm cooking dinner or watch a show when outside..... once in a great while it has trouble connecting but it's not been a continuous problem.....👍🏻👍🏻
Use to love it.... I like other people have experienced the black screen and it says to reload… You touch reload does nothing.... The app first stopped working on my iPhone… Now it won’t work on my iPad… And for what I paid for camel it should be working perfectly all the time.... The reason why I got this app is because I could watch shows on my iPad… But I could also set to record things on my iPhone when I wasn’t home… Neither of which I can do now.... fix it

### 4/5 — Good

*2018-11-14, version 1.0.5*

Good app. Great for watching tv.  But I wish this had on demand too

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
