# Expedia Group Partner Central — user reviews > 689 indexed App Store user reviews of Expedia Group Partner Central by Expedia, Inc., rated 4.50/5 from 7,215 ratings. - Source: https://appshunter.io/ios/app/expedia-group-partner-central/id987675995/reviews - App overview in markdown: https://appshunter.io/ios/app/expedia-group-partner-central/id987675995.md - Rating breakdown: 5★ 5,870 · 4★ 457 · 3★ 248 · 2★ 124 · 1★ 516 ## What do users think of Expedia Group Partner Central? Overall sentiment: negative **Pros** - ⭐️ Excellent app - 🚀 Easy to access and use - 💻 Convenient for managing hotel operations **Cons** - 🐛 Buggy and unreliable - 🔑 Frequent login issues - 🕰️ Slow and unresponsive - 🤯 Confusing and difficult to navigate - 📤 Notifications and messaging not working properly **Commonly reported bugs** - App crashes or freezes frequently - Inconsistent performance across devices and OS versions - Issues with logging in and staying logged in - Problems with sending messages and accessing guest information **Most requested features** - Improve calendar management and sync with other booking sites - Allow bulk updates to availability and rates - Provide better guest contact information - Streamline login process with biometric authentication ## Newest reviews (10 of 689) ### 3/5 — Works great but… *2026-08-14* App itself works well but message filters and gatekeeping makes communicating with guests nearly impossible. ### 3/5 — Clunky and not best *2026-08-14* The app is useful when out and about but can only do some things on it. When you get notifications of bookings etc, when you click on done it does not clear the notification. You have to delete the app and reinstall. This has been reported 6 months ago but has not been resolved ### 3/5 — Okay *2026-08-07* The app is fine for basic tools for the host however there is massive opportunity to improve the user experience. Expedia should take Airbnb app as a model. ### 2/5 — Removing guest contacts and bad credit cards *2026-08-07* The most frustrating experience when guests that have cards that don’t carry over to the reservation system if the card is declined and then Expedia removes the phone numbers the you can’t even contact them other then the app messaging . I really wish this was fixed because now the room is sitting there the guest doesn’t show up and I’m trying to make up the sales w last minute bookings it doesn’t always book . Expedia should reimburse partners that they put into these negative situations taking their partners revenue ### 1/5 — No phone numbers given *2026-07-28, version 2026.31.0* I can’t reach out to guests anymore. ### 1/5 — Frequent log outs *2026-07-19, version 2026.29.0* Logs out frequently for no good reason. Clicking on notifications leads to app which is stuck in startup splash page. Have to force close the app and then restart. By this time the notification is gone so you’ve no idea how to get back to what the real notification was about. Nonpasskey feature yet. ### 1/5 — Disappointing *2026-07-16, version 2026.29.0* The app would be better if the notifications went away after opening them. ### 1/5 — Gg *2026-07-08, version 2026.28.0* Trash ### 1/5 — Contacting guests *2026-07-07, version 2026.28.0* It is impossible to contact a guest by email or phone number. It should be required for guests to provide valid contact information for the inn to contact them on the day of their stay if not before then. ### 1/5 — Rating System doesn’t work for rural and seasonal hotels *2026-07-07, version 2026.28.0* Your weighting system for ratings is terrible for rural and seasonal hotels. It’s unfair in its bias towards recent reviews and discounts the overall average. Customer service is slow and unresponsive. I’m about to pull our property off and stick with Booking.com ## Most critical reviews (10 lowest-rated) ### 1/5 — Many problems *2026-08-29* Withholding customer contact details is a major set back to this service ### 1/5 — No contact number for guests *2026-08-17* As a small hotel we like to text guests on the day or before their arrival to check on arrival times, pass on self check in details and any other helpful recommendations. Without a mobile number this system falls apart as many people do not check email periodically but DO get text alerts. ### 1/5 — No customer information *2026-08-16, version 2026.33.0* Expedia no longer passes on the customer information to the Hotel/Motels so the company can’t verify arrival times or delays. We get mad customers when the office is closed. ### 1/5 — Mist ohne mailadresse *2026-08-13* Mist ohne mailadresse ### 1/5 — Support team *2026-08-09* I have called Expedia support and the team at Expedia take my details to look into the problems in the booking we faceing and they have mentioned they will call me back to sort the problem out but they never called back also when I called again I’m always on hold and the support team seem to not have an understanding of what’s happening and they always say this is not my department I’ll ask the other department and I’ll get back to you which they never do ### 1/5 — Crash *2026-08-06* Постоянно висит! Не работает! Не на айфоне не на айпаде (((( ### 1/5 — Difficult to use and +++ *2026-08-05, version 2026.32.0* It times out and disconnects you more than any other App. Truly frustrating to use. ### 1/5 — Demoram a pagar explora pequeno hotel *2026-07-31* Mais de 3 meses pra nós pegar além de criar desconto desnecessário ### 1/5 — Poor app *2026-07-31, version 2026.31.0* I use several apps to manage my apartments, and this one is by far the biggest headache. Sending messages isn’t easy, I can’t view my guests’ phone numbers, it constantly logs me out, and even when I enter my password correctly, it says it’s incorrect. Honestly, I hate using this app. ### 1/5 — Don’t ever join partner central *2026-07-29, version 2026.31.0* Can’t help small independent hotels at all. Customer service is the actual worst thing I have ever seen. DO NOT FALL INTO THE 18% ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent All in One App *2026-08-21* The Expedia Partner Central app is excellent for managing your property on the go. It’s easy to use and provides live access to reservations as soon as guests book. You can also monitor revenue, marketing performance, guest reviews, and respond to reviews—all in one place. A very convenient and well-designed app for property management. ### 5/5 — Helpful tool for hotel properties *2026-08-16* The app and agents are very helpful. Easy to use and get bookings! ### 5/5 — Lack of guest info *2026-08-14, version 2026.33.0* With booking.com we can communicate with our guests via their message app or text to the guest mobile number which is provided so we can send pre arrival information and enquire about guest arrival time. ### 5/5 — Five stars *2026-08-12, version 2026.33.0* Very nice work ### 5/5 — Manager *2026-07-22, version 2026.30.0* Easy to manage ### 5/5 — Cliff haven *2026-07-18* Very good service ### 5/5 — Ok *2026-07-11* Ok ### 5/5 — Residencial vitoria 3 *2026-07-10* 10 ### 5/5 — User friendly *2026-07-09, version 2026.28.0* Great app for reservation management ### 5/5 — Nerva *2026-07-09* Rezendion Es nervt langsam Ständig dieses rezensieren --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*