# Experian Candidate RTW — Candidate Right to Work check.

> Facilitates UK employer Right to Work checks by securely sharing candidate data. (iPhone/iPad app by T4 Communications UK Limited.)

- Source: https://appshunter.io/ios/app/experian-candidate-rtw/id6443457390 (this page in markdown: same URL + `.md`)
- Developer: [T4 Communications UK Limited](https://appshunter.io/developer/705144919)
- Category: Business
- Price: Free
- Rating: 4.50/5 from 69 App Store ratings · 113 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.5 · 156 MB
- Languages: American English
- Released: 2023-02-09
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/experian-candidate-rtw/id6443457390/reviews.md

## What is Experian Candidate RTW?

Share the information employers need to complete your Right to Work check. All employers in the UK must conduct a Right to Work check before they can hire you. Experian RTW app makes this an easy process, for you and the employer, so that you can start your new job as quickly as possible.

 
Experian Candidate RTW app will:
Guide you through exactly what your new employer needs you to provide.

Direct you to enter your details and upload the required ID documents.

Enable you to share your data securely and safely with the employer.

Allow you to save your data to make it easy to share again with other recruiters.
 

Download ‘Experian Candidate RTW’ today – when you have found a job, it will help you get on-board and start work quickly.

## Key features

- Guides data provision for employers
- Enables ID document upload
- Secure data sharing
- Saves data for future use
- Streamlines onboarding

## What do users think of Experian Candidate RTW?

Overall sentiment: negative

**Pros**

- 🚀 Quick and seamless process
- 👍 Easy to use interface
- ✅ Efficient identity verification
- 📱 Simple app workflow
- ⭐ Smooth user experience for successful cases

**Cons**

- 🐛 Frequent app crashes and freezes
- 📸 Passport scanning fails repeatedly
- 🔐 Excessive personal data collection
- 😤 Poor biometric recognition accuracy
- 🎤 Liveness check frequently fails
- ⚠️ Confusing and contradictory instructions
- 🌐 Language translation issues
- 🚫 Requires passport verification despite existing documents
- 📵 NFC chip reading unreliable
- ❌ No option for alternative verification methods
- 😞 Invasive privacy concerns
- 🔄 Requires restarting entire process on failure
- 🆘 Poor customer support
- 📱 UI scaling issues and hidden buttons
- ⏱️ Extremely time-consuming for many users

**Commonly reported bugs**

- App crashes multiple times during use
- Passport photo recognition fails consistently
- NFC chip reading fails or doesn't display progress bar
- Liveness check words don't appear on screen
- Liveness check rejects correct pronunciations
- Head movement detection doesn't register properly
- Face recognition fails on certain devices
- App force closes unexpectedly
- Network error on final submission
- Links and QR codes redirect to App Store instead of opening app
- Server error messages during processing
- Loading wheel spins indefinitely
- Biometric scan button off-screen with no scroll bar
- Contradictory instructions for passport chip scanning
- App doesn't accept expired passports despite UK government approval
- Three-word verification system malfunctions
- Automatic language switching to Chinese with no way to change it

**Most requested features**

- Allow upload of previously captured ID images instead of requiring camera use
- Add scroll indicators for biometric scanning page
- Implement in-app language selection independent of phone settings
- Provide clearer, more detailed instructions for NFC chip scanning
- Add ability to go back and retry failed steps without restarting
- Offer alternative verification methods beyond passport
- Improve keyboard type selection for numerical-only fields
- Add FAQ section with working links
- Implement in-app customer support chat
- Allow session persistence so users don't lose progress when closing app

## Recent user reviews (10 of 113)

All indexed reviews: https://appshunter.io/ios/app/experian-candidate-rtw/id6443457390/reviews.md

### 1/5 — Rubbish

*2026-06-12*

Recently applied for a job and they sent me a link asking me to download this app and scan my passport. Lost hours yesterday trying to scan the passport. It would scan to 95 percent and crash. Sometimes it would just scan and remain on zero. 
I reset the phone, turned it on and off countless times. Scanned every page and the front where the chip is. Nothing works. The phone is new and working fine. I downloaded another government app which required scanning my passport and that app worked fine. This has to be a software issue. 
I tried to contact them via their site and they only accept business emails in the contact form. It would not accept my yahoo email. Also tried contacting them via the Rightcheck app but the messenger service froze and would not work. How on earth has this company won awards? This company has wasted my time and I’m trying to figure out another way to resolve this with the employer. Very very disappointing.

### 1/5 — Biometric doesn’t work

*2026-06-08*

I have spent multiple hours trying to get the biometric working. Tried it on every page of the passport. Tried closing the app, restarting the phone - nothing works. 

This was not a phone or a passport issue. I downloaded an NFC reader app and it was able to read my passport instantly. I have just used the UK GOV ID app and its passport biometric reader was able to pick up my passport instantly. There is an issue or a glitch with the biometric reader on the app. 

As I’ve tried it probably 100+ times, I can see the common patterns. On initial use (or use after reopening the app) it gets stuck on 9%. All subsequent attempts don’t show a percent, except for a few occasions where it gets stuck on 0%. It definitely picks up the chip, as a different message shows on the screen when the phone isn’t over the chip. 

Please fix, it is really annoying and has wasted a lot of time.

### 2/5 — Stressful process

*2026-06-05, version 2.27.2*

So I must have tried for almost and hour, but it could only scan up to 95% of biometric data, in the end I had to skip the process. Not at all effective

### 1/5 — Terrible process

*2026-06-02, version 2.27.2*

Despite trying on several devices the passport would never be recognised and the photo does not take what is in the box. Frustrating

### 3/5 — Biometric scan won’t work

*2026-06-01, version 2.27.2*

Biometric scan won’t wor

### 5/5 — Mohamed Ahmed

*2026-05-22, version 2.26.3*

Very good very easy to use

### 5/5 — App

*2026-05-12, version 2.22.5*

Very fast and easy process , clear instructions you have made my day

### 5/5 — Great service

*2026-04-23, version 2.22.5*

Very easy to use . Great instructions. 👍🏻

### 4/5 — Passport scan

*2026-04-22, version 2.22.5*

Passport scan - a bit of a fiddle. Have to remove all casings and coverings for phone and passport.

### 1/5 — Fed up….

*2026-04-17, version 2.22.5*

I absolutely hate having to give far too many details to people like yourselves who treat me like an illegal alien when I’m a British Citizen. I was born here and you have no right to ask if I have the right to work here!

## Frequently asked questions about Experian Candidate RTW

### What is the Experian Candidate RTW app?

The Experian Candidate RTW app is designed to help UK job candidates easily provide the information and documents their new employer needs to conduct a Right to Work check. It simplifies the process for both the candidate and the employer, aiming to speed up the onboarding and start of employment.

### How does the app help with Right to Work checks?

The app guides you through providing the necessary details and uploading required ID documents. It ensures your data is shared securely and safely with your employer, making the Right to Work verification process efficient.

### Is there a cost to use the Experian Candidate RTW app?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements within the application.

### Who is this app intended for?

This app is for individuals who have secured a job in the UK and need to complete the mandatory Right to Work check before they can be hired. It's for candidates looking to streamline their onboarding process.

### Can I use this app for multiple employers?

Yes, the app allows you to save your data, making it easy to share with other recruiters or employers in the future. This feature helps expedite the process if you are applying for multiple positions.

## Version history (last 5 releases)

### 2.29.4 — 2026-06-19

Bug fixes and improvements.

### 2.27.2 — 2026-05-28

Bug fixes and improvements.

### 2.26.3 — 2026-05-12

Bug fixes and improvements.

### 2.22.5 — 2025-11-25

Bug fixes and improvements.

### 2.15.3 — 2025-03-11

Bug fixes and improvements.

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## More apps by T4 Communications UK Limited

- [Crowe Track My Trip](https://appshunter.io/ios/app/crowe-track-my-trip/id1278822408)
- [HRUX Track My Trip](https://appshunter.io/ios/app/hrux-track-my-trip/id1297194716)
- [Rightcheck Right To Work](https://appshunter.io/ios/app/rightcheck-right-to-work/id1462031566)
- [Experian Right to Work](https://appshunter.io/ios/app/experian-right-to-work/id1462032128)
- [My Rightcheck](https://appshunter.io/ios/app/my-rightcheck/id6443457605)

All apps by T4 Communications UK Limited: https://appshunter.io/developer/705144919

## Related topics

[candidate](https://appshunter.io/ios/topics/candidate) · [right to work candidate](https://appshunter.io/ios/topics/right-to-work-candidate) · [apc experian](https://appshunter.io/ios/topics/apc-experian) · [twp employee](https://appshunter.io/ios/topics/twp-employee)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*