# Experience Mobile

> Customer case management and insights tool for existing users. (iPhone/iPad app by Verint.)

- Source: https://appshunter.io/ios/app/experience-mobile/id1509812064 (this page in markdown: same URL + `.md`)
- Developer: [Verint](https://appshunter.io/developer/569603957)
- Category: Business, Utilities
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 16.1 · 133 MB
- Languages: American English
- Released: 2020-06-20
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/experience-mobile/id1509812064/reviews.md

## What is Experience Mobile?

Verint® Experience Mobile™ provides a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime. 
 
Key Features: 
 - Dashboards: Gain insights across every touchpoint in the customer journey
 - Dashboard Card: Dig deeper into specific unified data.
 - Case list: Quickly find cases that need your attention 
 - Case details: Investigate a case, view priority, re-assign, edit custom properties, and close cases 
 - Contact customers: Call or email the customer via built in collaboration tools
 - Case comments: Add notes for you or others to review 
 - Case history: View the case history, including changes to its status, assignment, or other key changes 
 - View survey response: View survey response that triggered the case 

To use the Experience Mobile app, you must be an existing Experience Management user. Please contact your account manager for access.

## Key features

- Customer journey insights
- Case investigation and management
- Direct customer contact tools
- Survey response viewing
- Case history tracking


## Frequently asked questions about Experience Mobile

### What is Experience Mobile?

Experience Mobile is a business application designed to help existing Experience Management users manage customer cases and gain insights into the customer journey from their mobile devices.

### Who can use Experience Mobile?

To use Experience Mobile, you must be an existing Experience Management user. Access is granted through your account manager.

### What devices does Experience Mobile support?

Experience Mobile is currently supported on iPhone devices.

### How often is Experience Mobile updated?

The latest version, 1.4.8, was last updated on February 6, 2026. Specific update frequency is not detailed, but the app is actively maintained.

### What are the key features of Experience Mobile?

Key features include dashboards for customer journey insights, case list and details for investigation and management, tools to contact customers, and the ability to view survey responses that triggered cases.

### Is Experience Mobile free to use?

Yes, Experience Mobile is available for free. However, it requires an existing Experience Management user account to function.

### Does Experience Mobile have ads?

No, Experience Mobile does not contain advertisements.

### What is the user rating for Experience Mobile?

Experience Mobile has a high rating of 5.0 stars based on 2 user reviews.

## Version history (last 5 releases)

### 1.4.8 — 2026-02-06

Bug fixes and improvements.

### 1.4.7 — 2025-04-04

Bug fixes and improvements.

### 1.4.6 — 2025-03-07

Dashboards for mobile app are now supported!

### 1.4.5 — 2024-11-22

Bug fixes and performance improvements.

### 1.4.2 — 2023-04-14

Bug fixes and performance improvements.

## Apps similar to Experience Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [内蒙君正E-Mobile](https://appshunter.io/ios/app/e-mobile/id1513865800) | — | Free | Business |
| [VoxSMS](https://appshunter.io/ios/app/voxsms/id1514259980) | 5.0 (1) | Free | Business |
| [AmGuru](https://appshunter.io/ios/app/amguru/id1508386420) | — | Free | Business |
| [CBCD 2024](https://appshunter.io/ios/app/cbcd-2024/id1509006980) | — | Free | Business |
| [TH View](https://appshunter.io/ios/app/th-view/id1508960620) | — | Free | Business |
| [Hilti Concrete Sensors](https://appshunter.io/ios/app/hilti-concrete-sensors/id1521778720) | 5.0 (4) | Free | Business |

## More apps by Verint

- [EFM Mobile](https://appshunter.io/ios/app/efm-mobile/id432316109)
- [Experience Mobile Offline](https://appshunter.io/ios/app/experience-mobile-offline/id510393177)
- [Verint Mobile Workforce Optimization](https://appshunter.io/ios/app/verint-mobile-workforce-optimization/id892422631)
- [ViGo 2](https://appshunter.io/ios/app/vigo-2/id1130381147)
- [Verint WorkView](https://appshunter.io/ios/app/verint-workview/id1159868631)
- [Verint Smart Support](https://appshunter.io/ios/app/verint-smart-support/id1242363327)

All apps by Verint: https://appshunter.io/developer/569603957

## Related topics

[digital customer experience 23](https://appshunter.io/ios/topics/digital-customer-experience-23) · [customer experience](https://appshunter.io/ios/topics/customer-experience)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*